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Trip Report Disapointing Nasca Lines flight

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Our Nasca Lines sightseeing flight was so dissapointing that I made to following complaint to the Peruvian authorities


I have a complaint against Nazcapuru4X4 (based in Nasca), and Aerodiana regarding our flight over the NascaLines.

We booked the flight through Nazcapuru4X4 and was assured that all passengers had a window seat for a good view of the lines – the sole object of booking the flight. We were shown a brochure of the tours with a picture of a small five seater aircraft and told that this was the type of aircraft used.

When we got to the airport we where checked in to Aerodiana and given their brouchure which showed a twelve seater aircraft with two rows of single seats so each passenger had a good view out.

However, when we boarded the aircraft we discovered that the seating was four rows of three seats wide. My wife, who was in the middle seat had a very limited view of the Lines as when the aircraft banked to the left the person on her left leaned forward and turned his his shoulders thus blocking her view and similarly when the aircraft banked to the right her view was blocked in the same way.

After the flight we made a verbal complaint to the booking agent but got very little satisfaction. In fact they were very dismissive and I got the impression that we were not the first to complain. In view of this I now I want to make a formal complaint about this matter as it entirely spoilt our stay in Nasca.

Regards

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