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WARNING, Yellow House, Antigua

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Nov 20th, 2004, 01:32 PM
  #1
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Join Date: Nov 2004
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WARNING, Yellow House, Antigua

This hotel and travel agency treated us very poorly. We bought shuttle tickets for early morning and the bus never came. When we inquired at the office, we were VERBALLY ATTACKED by the receptionist, who shouted and insulted us in Spanish, calling us liars, etc. The worst customer service I have seen since being in Guatemala.
AVOID THIS HOTEL. Yellow House, 1a. Calle Poniente, Antigua Guatemala.
Other than the Yellow House, Antigua is a lovely city worth a stay, with generally friendly people.
Happy Travels...
ippaei is offline  
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Aug 16th, 2005, 11:55 AM
  #2
 
Join Date: Aug 2005
Posts: 3
Wow, the best hostel I stayed in while in Central America. Very clean, friendly staff and fellow guests, great breakfast (included in price of stay), free internet!!!!nice rooftop & patio, I could go on forever.

Ask to get a room in one of the "cabins" on the roof!!!

Also booked a tour to Tikal and was just amazing! Everything in time.
jele is offline  
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