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-   -   TriColor quote response time? (https://www.fodors.com/community/mexico-and-central-america/tricolor-quote-response-time-380546/)

sfgirl77 Jun 17th, 2008 12:09 PM

TriColor quote response time?
 
I requested a quote from TriColor 2 days ago and haven't heard back. Is this normal or should I try again? Thanks!

shillmac Jun 17th, 2008 01:39 PM

Send it again. You never know if there has been an elect. outage or what. Cynthia Segura usually responds. Maybe put her name in the subject line?

shillmac Jun 17th, 2008 01:40 PM

Thanks for reminding me--I've not reserved for July yet! :)

sfgirl77 Jun 17th, 2008 02:37 PM

Thanks Shillmac, I just re-submitted my request. When will you be there in July? I will be there in July as well from the 4th - 18th! Can't believe it's almost here...I feel like I've been waiting for this trip forever!

shillmac Jun 17th, 2008 03:22 PM

We're coming in about noon on the 18th. Just miss ya. . .

You'll have a great time--is it your first? You'll be planning your next before day 1 is over! :)

Enjoy--take it easy, relax, and have a great time trying to take it all in. . .

sfgirl77 Jun 18th, 2008 03:32 PM

Yes, first trip...can't wait! Have you had any luck? I'm still waiting for a response...

shillmac Jun 19th, 2008 05:24 AM

Daughter's wedding this weekend--snowed under! Will wait until next week to contact them probably. You'll hear within the week, I'll bet. They've never taken very long.

judge Jun 19th, 2008 08:23 AM

TriColor responded to me w/i hours of seeking a quote.Good rates.

RAC Jun 20th, 2008 05:47 AM

They were kind of pokey getting back to me last year, and sure enough I've been waiting two days for a response to my latest email.

But, they are worth the wait if you have to. But, it couldn't hurt to resubmit.

RAC Jun 20th, 2008 09:26 AM

Also, try using a direct email instead of their web form:

[email protected]

RAC Jun 20th, 2008 02:02 PM

They got back to me within hours after I used that email link--they never did respond to my website submission.

Got a great rate, too!

Jim_Boo Jun 21st, 2008 08:04 AM

Hi sfgirl77!

Tricolor responded to me the same day, in the end I rented a car from www.wild-rider.com . They offered a lower rate for the Terios.


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