hip's 17 day Costa Rica trip with 10/yo daughter

Sep 11th, 2007, 08:50 AM
Original Poster
Join Date: Aug 2003
Posts: 3,750
I don't know what button I pushed, but when I hit "reservations" on the Peace Lodge website, I was sent to centralamerica.com. At the time, I didn't think to check to see if there was another way to make the reservations.

Now that I know, I'd use the address Tully gave. centralamerica.com has strict penalties and cancellation policies.
hipvirgochick is offline  
Sep 11th, 2007, 10:00 AM
Join Date: May 2007
Posts: 23,762
I don't know why they set the websites up like that - you have to be so careful about which site you're clicking on. So many times, I would click and it would be some booking agency, then I would have to tell them that I wanted to book with the hotel directly and start all over. Seems kinda sneaky!
volcanogirl is offline  
Sep 11th, 2007, 10:09 AM
Join Date: Feb 2003
Posts: 9,311
Thanks all. I will book direct.

MichelleY is offline  
Sep 12th, 2007, 03:04 PM
Join Date: Jan 2004
Posts: 10,209
Good call. While our dealings with centralamerica.com were not TERRIBLE, they were definitely lacking--mostly in information that we needed--and in customer relations and attitude. I'll never use them again.

I thought I was making some of the planning easy on myself by allowing them to book a hotel and a few flights (in Panama) for me. Instead I spent more time than I saved trying to find out things I needed to know and waiting around for flights that had changed and we hadn't been notified. Every single piece of information I got out of them was like trying to get blood out of a turnip (southern figurative language). Every e-mail I sent was answered in a hateful or condescending way (always the same person).
shillmac is offline  
Sep 12th, 2007, 03:05 PM
Join Date: Jan 2004
Posts: 10,209
BTW, same thing. I didn't choose them--I got "bumped" over to them by the internet.
shillmac is offline  

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