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My new Macbook overheats on Fodor's (Fan starts up)

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Oct 23rd, 2018, 05:26 PM
  #1
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My new Macbook overheats on Fodor's (Fan starts up)

And nowhere other than Fodor's. I also get a message "This website is using significant energy. Closing it down may improve the responsiveness of your Mac." What's up?
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Oct 23rd, 2018, 07:38 PM
  #2
kja
 
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Well, we are hot stuff! Sorry -- I just couldn't resist.
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Oct 24th, 2018, 07:40 AM
  #3
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I knew I should have reworded it!
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Oct 24th, 2018, 07:47 AM
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Hey Fra_Diavolo!

Thanks for letting us know and apologies for any inconvenience. Can you tell me which browser and software version your Mac is on?

Also can you send over a screenshot to the message that says "This website is using significant energy. Closing it down may improve the responsiveness of your Mac." so we have a better idea of what it looks like?
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Oct 24th, 2018, 10:47 AM
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I get that message regularly - and the fan now and then.

I pretty much ignore the message - it goes away if I click on another thread, or do anything function really. It will come back periodically.

But if it helps - I'm on a MacBook Air Still running High Sierra and on Safari
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Oct 24th, 2018, 11:49 AM
  #6
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Hi ib_hil

I'm on a Macbook Pro running High Sierra 10.13.6 and Safari 11.1.2. I'll sewnd a screeshot of the message next time one appears.

Thanks,

FD
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Oct 24th, 2018, 03:12 PM
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The screen shot.
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Oct 24th, 2018, 03:36 PM
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Yep -- that's the same message I get. It doesn't seem to affect actual performance though.
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Oct 24th, 2018, 04:45 PM
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I find that the ads on several websites (still based on the long-obsolete flash technology) use a lot of CPU resources and greatly slow down my laptop, a small, lightweight laptop that has a slow CPU This is why people install ad blockers. I don't mind text-based ads or ads that are wisely designed not to hog all the computer's resources, but few of them are.
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Oct 25th, 2018, 08:15 AM
  #10
 
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Hi everyone,

Thanks for taking the time to share your thoughts. We're currently investigating this and will see if there's anything we can do. Hang tight!
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Oct 25th, 2018, 05:44 PM
  #11
 
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I get this message on my iMac. It started when I upgraded a few weeks ago to the latest version of Safari, 12.0. It frequently shuts down the site. The site comes up and then I get the message and it shuts down again. I switched today to Firefox and so far I haven’t gotten the message.

Last edited by yestravel; Oct 25th, 2018 at 05:47 PM.
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Oct 25th, 2018, 07:38 PM
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Also getting the same error message on my MacBook Pro for the past few weeks. Am running High Sierra Version 10.13.6. It only occurs on the fodors website which I access via Safari. Contacted Apple Support who confirmed via the activity monitor on my Mac that the fodors.com tab in Safari is taking up more memory than any other task on my computer. When the fodors.com tab is open, this task keeps growing and growing on my Mac until the error message appears, the Mac slows down and then becomes locked up which takes between 10 - 30 minutes. I spoke last week with Apple Support and their engineering team isolated the issue to be with the web page which would need to be addressed by the web developers. Should the web developers have any questions, Apple advises they can contact Apple at www.developer.apple.com.
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Oct 25th, 2018, 07:46 PM
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Good info! Hopefully Fodors staff can fix whatever is causing the problem.
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Oct 25th, 2018, 07:47 PM
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Sounds like a memory leak in their JS code. Time for them to test with the latest Safari.
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Oct 26th, 2018, 09:15 AM
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Hi everyone,

Thanks for all your input and apologies for any inconvenience this may have caused. We're currently investigating this and look to fix this ASAP.

Just wanted to make sure, is this only happening on Macbook Pro and Safari? Is anyone else using a different device and/or browser? Please let us know!
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Oct 26th, 2018, 09:39 AM
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Iím on a desktop iMac with MacOS High Sierra. Version 10.13.6. It has been happening on Safari since the upgrade to 12.0.
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Oct 26th, 2018, 09:43 AM
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Originally Posted by yestravel View Post
Iím on a desktop iMac with MacOS High Sierra. Version 10.13.6. It has been happening on Safari since the upgrade to 12.0.
Noted!
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Oct 26th, 2018, 10:22 AM
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I'm using a MacBook Air / HighSierra 10.13.6 and Safari

(I also have an OLD MacBook Pro running an OLD operating system that I have to use occasionally and I've never seen the message on it)
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Oct 26th, 2018, 01:40 PM
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"I'm using a MacBook Air / HighSierra 10.13.6 and Safari" What version of Safari are you using?
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Oct 26th, 2018, 06:59 PM
  #20
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Originally Posted by ib_hill View Post
Just wanted to make sure, is this only happening on Macbook Pro and Safari? Is anyone else using a different device and/or browser? Please let us know!
I'm working on an iMac with Safari 11.1.2 00 -- no problem.
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