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-   -   Which airline to Europe? (https://www.fodors.com/community/europe/which-airline-to-europe-495067/)

JIW Jan 13th, 2005 08:28 AM

Which airline to Europe?
 
Flying to Europe from west coast in Oct, 05.
Is there a significant difference between airlines such as AA - UAL - BA - Air France?
It will be economy and I just wondered if one was better than another as far as service or comfort?
Thanks in advance for your replies.

MFNYC Jan 13th, 2005 08:33 AM

Last year I flew BA for the 1st time and like their service quite a bit compared to soem of the others I've flown. BA has those individual monitors at every seat with lots of movies and porgrams to chose from. On a long flight with kids, this comes in handy!

Statia Jan 13th, 2005 08:50 AM

I think that BA and AF have a bit better service and comfort than their American based counterparts. At least in economy class.

Gardyloo Jan 13th, 2005 08:53 AM

Pretty subjective. Where from and where to? Long legs or petite? Alone or with companion(s)? Member of any FF plans?

Considerations that would go into a decision are cost, connections/convenience (at both ends), seat comfort, in-flight service needs, etc. For example, BA has a huge menu of onward connections; however they're via Heathrow for the most part, which is no picnic. OTOH a lot of people also try to avoid CDG for connections because it's so confusing.

AA (in 777 planes) will still have a couple of inches extra legroom in October; their other planes will be in the process (or complete) of having coach seats squeezed back in, resulting in "less room in coach" on most planes. Given AA's pretty basic in-cabin service and poor west coast-Europe schedules, that might take them out of the running.

UA has "economy plus" seating (more legroom) but reserved for UA "elite" frequent flyers and those with higher priced coach fares. You might get lucky, though.

Don't overlook KLM/NW and SAS (both Seattle) or Lufthansa (Portland) or, especially, Air New Zealand on their daily LAX-LHR route. ANZ has an excellent coach product with more room than many of the others.

Lots of choices - happy analysis paralysis :)

AisleSeat Jan 13th, 2005 09:12 AM

The most important thing to me when I have a choice from Seattle to Europe is the airline that has a polar route... It cuts 4-5 hours off the trip and that means a lot to me. I can handle 12-13 hour trips from point to point better than 17-19 hours. Maybe I'm just getting old.

LAwoman Jan 13th, 2005 09:56 AM

Have flown both BA & UA LAX - London, slightly preferred BA. Have flown UA economy plus, on one plane it made a noticable difference (JFK to LHR) on another it made none at all - very cramped (LAX - LHR) - never could figure out why the difference.

suze Jan 13th, 2005 11:51 AM

Another Seattle traveler who chooses the overnight flight/polar route!

On British Air works fine for me. I HATE to stop in the U.S. on the way to Europe (i.e. a day flight with transfer at JFK). So boarding in the evening and getting of in London in the morning is always my pick.

BA has tiny seats, but all have the entertainment seatback screens, headphones with a good choice of stations, free drinks, nice enough food and snacks, reasonably pleasant service (did i mention the ugliest uniforms in the sky?).

AisleSeat Jan 13th, 2005 12:43 PM

Suze. I've never flown BA but I have done SAS several times and I think the seats are comfortable enough (nothing is comfortable enough after 7-8 hours), service is good, food is ok, free drinks, seat back movies, music and games. I haven't had much to complain about (except that time I was sitting next to a drunk and we had to get him thrown off the plane somewhere over the pole).

Gardyloo Jan 13th, 2005 01:44 PM

I prefer the daylight eastbound flights from ORD or the east coast, as they get you to Europe in time to go to bed as soon as you check into the hotel. If you're up the night before on the redeye to the east coast, the net result is (for me) a major reduction in jetlag after that.

SAS is worth the effort because CPH is such a nice wee airport. I'd use NW/KLM for the same reason (okay, Schiphol's not exactly small) but their planes are ready for the Menorah Home IMO.

janis Jan 13th, 2005 04:29 PM

I'm on the west coast too and usually just go w/ whichever has the best sale.

But genrally my favorites in order are

1) Virgin for the best service (but cramped in coach)

2) tied BA and AA -
-BA for better service than AA but cramped seating.
-AA for better leg room - but no non-stops from the West Coast.

3) UAL

haven't flown AF or KLM


LoveItaly Jan 13th, 2005 09:30 PM

I fly KLM. From SFO to NL. Nice crew, nothing special regarding flight good or bad. Long flight. Food - well on the way home last time I brought my own.

Believe personally there is little difference between airlines.


twoflower Jan 13th, 2005 10:36 PM

West Coast of which country?

Huitres Jan 13th, 2005 10:52 PM

BA seems to always have airline specials and promotions that they are running; and their RT prices from the West Coast (CA/Seattle) to London seem better than any offerings from United Airlines or other airlines I have seen. One of my brother's flies PHX/AZ to CDG several times a year on Air France and just raves about their service, food, etc. I fly UAL and my miles are accrued with them so I don't fly other airlines that aren't in the UAL star alliance or code share system (alas, neither BA nor Air France are in their system).

Gerardo Jan 13th, 2005 11:18 PM

I would choose BA

Melissa5 Jan 13th, 2005 11:45 PM

Lufthansa was very good for us last summer. I would definitely fly Lufthansa to Italy again. We connected in frankfurt. (San Diego to Los Angeles to Frankfurt to rome)

JIW Jan 14th, 2005 11:41 AM

By 'west coast' I meant California. Going to Venice, Italy.
I'm in San Jose but could get to other large cities such as SFO, OAK, LAX, or Seattle or Portland if it would mean a better scheduled flight.
Also trying to decide if I should buy now or wait for a sale. We need to be in Venice by October 3, 05.

suze Jan 14th, 2005 11:41 AM

twoflower- 14 out of 15 posters figured out which west coast.

re BA cramped seating- it is still my airline of 1st choice for many reasons, but i heard (read here on fodors no doubt) that inch for inch BA has the smallest economy seats.

jaconway Jan 14th, 2005 12:04 PM

Having flown international numerous times, I would personally go with whatever airline gets you there the fastest and at the cheapest rate. Unless you are flying business or first class, you aren't going to have a real comfortable flight. Save your money and spend it on hotels and food once you're there.

janis Jan 14th, 2005 12:37 PM

It is way too early to be booking flights for next October. Just sign up for all the different airline e-mail announcements - when one of them throw a sale you can jump on it.

If you find the fares just too high to stomach another option is to book R-T to a major hub like London. You can get there non-stop from LA, SFO, even Las Vegas. Then you can book one of the low cost airlines to Venice.

LoveItaly Jan 14th, 2005 12:53 PM

JIW, ok, I too fly to Venice. On KLM from SFO to Amersterdam. Flight leaves (do not think this has changed) close to 4:00pm from SFO. You arrive in Amersterdam (great airport!) around 10:30am (the next day of course). Than about 3 hours later you take the KLM City Chopper to Venice. I find that the easiest way to get there. Per my other post and well as other posters thoughts, do not think there is any big difference in airlines regarding seats etc.

I have always found the crew of KLM to be very pleasant. And again, find the airport at Amsterdam a joy so to speak.

Only complaint is that the flight out of Venice back to Amesterdam leaves around 7:00am. But believe most flights due. Flight from Amersterdam gets into SFO late afternoon. Again, I do not think their schedule has changed.

BTW, you book KLM through Northwest Airlines. www.nwa.com.

Have fun dreaming of your trip to Venice! ((*))











BTilke Jan 14th, 2005 12:58 PM

Have taken AF from SFO and found it surprisingly comfortable and the crew more congenial than on AF flights from the East Coast. Have taken BA from Seattle is regular economy and yep, it was cramped and uncomfortable, but the entertaintment systems will help pass the time. Since then my transatlantic flights with BA have been on premium economy or business, thankfully.
Re the BA seatback entertainment systems, one warning: Do NOT watch I, Robot. It's jinxed! I made four attempts to watch it coming and going on the most recent trip and within five minutes of each attempt, we hit strong turbulence. The turbulence dissipated shortly after changing channels (and thus I watched Troy in its entirety three times).

Gardyloo Jan 14th, 2005 01:52 PM

Troy three times? You poor dear.

Betsy Jan 14th, 2005 02:27 PM

For what it's worth, I just booked a flight to Italy on Lufthansa through Star Alliance, using USAirways FF miles. The route is SF through Munich, with a plane change to Italy.
I've phoned Lufthansa twice, once to check confirm that the reservation was actually in their system (it was made by USAirways) and once for a seat assignment. Each time, the person answering the phone was so unbeliveably customer-friendly that I almost burst into tears of gratitude. They both seemed as if they were very eager to meet my travel needs. This is in stark contrast to most (not all) USAirways personnel that I spoke with who seemed as if they just wanted me to go away. I am not a "high maintainance" customer, by the way. If their phone mentality foreshadows the flight experience, I'd encourage you book with LH, if their fare and schedule permit. I have absolutely no connection to LH.

LAwoman Jan 14th, 2005 02:40 PM

Betsy - did they give you a seat assignment? Have heard LH will not preassign star alliance FF seats until last minute, so they are often in the rear & middle. Don't know if this is true or not. Also, how far ahead did you book for?

LoveItaly Jan 14th, 2005 02:41 PM

My cousin who until last year flew to Munich three times a year always took Lufthansa (from SFO) and raved about them.

And if you want to meet a high maintenance gal she is the one, LOL!
Not an easy person to please. ((*))

Betsy Jan 14th, 2005 08:33 PM

Absolutely no problem with obtaining seat assignments. The return trip is on United, but LH could assign that seat too. Lovely rep bent over backwards to make sure the seats were perfect for me, then she offered to arrange one of their special meals and asked if I needed to rent a car. She was very professional, but warm. and seemed unhurried. Amazing!


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