caroline65 - I would like to try and get this sorted out faster for you. Can you please send another email with your booking number and in the subject line please put "Please Forward to Mike Fuller per his request". I will take care of it personally. I would give you my email address here but I think it is against their guidelines. Thanks.

Mike thank you so much. I will def send you the email. Very kind of you to look into this for me. Yes we did have a wonderful time!

Dear Mike,

Sorry to bother you but I suspect I have a similiar problem. Just purchased a ticket from Florence to Wien via your website, supposedly for a departure on the evening of 08th March and arrival next morning; but when I check the ticket saw that it departure was shown as 09th! As I had bad feelings about such a possibility I was also checking Austria's OBB website which also showed the same prices for the same time slot (earlier and later ticket fees were different) thus I am pretty much sure that I did everything correctly. Would you please assist me? I do not want to book another ticket and fell victim to same issue.

listera -
"Mike" has only posted on Fodors twice, both last year. It doesn't seem like he comes here anymore. So I wouldn't hold my breath for his reply. Maybe he just lurks, but he doesn't post.

I would search for an alternate way to fix this problem.