What happens if you miss a train for which you purchased at ticket?
Feb 28th, 2023, 01:50 AM
#1
Original Poster
Join Date: Oct 2009
Posts: 210
Likes: 0
Received 0 Likes
on
0 Posts
What happens if you miss a train for which you purchased at ticket?
Ciao. Last time I went to Italy, I had a 6:00 am arrival time in Milan. I did not buy a train ticket to Firenze in case my plane was delayed and ended up waiting 3 hours for an available seat on a train. If I buy an economy fare (Italo's "perfect balance between flexibility and a good price"), I can pay €30 Euro to change the ticket, but I think this is up to 2 hours prior to departure. My flight is scheduled to arrive at Rome at 08:40, and I have to get to Termini. If I purchase a ticket on the 13:05 train, I should be able to get there. On Italo's website, there is a promotion as part of the economy fare called "Extra Tempo" which apparently gives you 2 hours to find a seat on the next available train. Any advice? I'm on Singapore Air, so it should be pretty reliable. Thank you!
[img]blob:https://www.fodors.com/e7dc975c-8c11-417e-849f-39b9e030bf34[/img]
[img]blob:https://www.fodors.com/e7dc975c-8c11-417e-849f-39b9e030bf34[/img]
Feb 28th, 2023, 04:45 AM
#2
Join Date: Jun 2017
Posts: 1,743
Likes: 0
Received 0 Likes
on
0 Posts
I'm not sure what exactly you're asking.
If you're asking about missing a train then it depends on your ticket. The cheaper tickets will be worthless.
If you're asking about the offer to catch a later train IMHO the better option is the move up offer.
https://www.italotreno.it/en/the-train/faresService
Anticipate your travel time with the new Parti Ora service.
Thanks to the Leave Now service, at a cost of only € 10, on the day of departure you can choose to anticipate your trip up to 2 hours before the booked time. The service is active on some trains and only on the day of departure: select Leave Now from the menu and check if it is available for your trip.*
*Service subject to availability. The cost is per passenger.
Basically the suggestion is to buy a ticket late enough that even if your plane is late you'll make. If your plane is on time you pay the €10 and take an earlier train.
Service
If you have missed your train, find a seat on the first available train.
If you miss your train, you have 2 hours of “Extra Tempo” to find a seat on the next train asking to the in station Italo Staff or calling Italo Assistenza at +39 06 89371892 (subject to availability)*.
*In addition to the 20%, a charge equivalent to any difference between the current offer price in the ambience chosen and the original ticket price paid will be applied.
That's the offer you asked about. It would be 20% I assume of your original ticket PLUS the difference what you paid and the walk up. The walk up is €50. If you factor in that route can often be bought on sale for little more than €10 you'd be better off buying a ticket for every hour and only using one.
If you're asking about missing a train then it depends on your ticket. The cheaper tickets will be worthless.
If you're asking about the offer to catch a later train IMHO the better option is the move up offer.
https://www.italotreno.it/en/the-train/fares
Service
Leave Now
Anticipate your travel time with the new Parti Ora service.
Thanks to the Leave Now service, at a cost of only € 10, on the day of departure you can choose to anticipate your trip up to 2 hours before the booked time. The service is active on some trains and only on the day of departure: select Leave Now from the menu and check if it is available for your trip.*
*Service subject to availability. The cost is per passenger.
Basically the suggestion is to buy a ticket late enough that even if your plane is late you'll make. If your plane is on time you pay the €10 and take an earlier train.
Service
Extra Tempo
If you have missed your train, find a seat on the first available train.
If you miss your train, you have 2 hours of “Extra Tempo” to find a seat on the next train asking to the in station Italo Staff or calling Italo Assistenza at +39 06 89371892 (subject to availability)*.
*In addition to the 20%, a charge equivalent to any difference between the current offer price in the ambience chosen and the original ticket price paid will be applied.
That's the offer you asked about. It would be 20% I assume of your original ticket PLUS the difference what you paid and the walk up. The walk up is €50. If you factor in that route can often be bought on sale for little more than €10 you'd be better off buying a ticket for every hour and only using one.
Feb 28th, 2023, 10:46 AM
#3
Hi Redlandsneen…….My husband and I missed our train in Italy…we had a Europass, and the departure platform number had changed. We inquired frantically at the station, and the rather bored attendant said ‘so just get on the next one’ . Which we did and found seats no problem. However, we had to keep changing seats for the duration of that train ride, as they had been reserved by other people. That was not a problem, we were just relieved to get on the next train.
One suggestion to anyone travelling by train is to make a plan for if you get separated from your travelling partner. We did see this happen in Milan, where a lady came running after the train screaming and crying as it pulled away from the station….certainly hope her children were not on there without her.
One suggestion to anyone travelling by train is to make a plan for if you get separated from your travelling partner. We did see this happen in Milan, where a lady came running after the train screaming and crying as it pulled away from the station….certainly hope her children were not on there without her.
Feb 28th, 2023, 11:40 PM
#5
Original Poster
Join Date: Oct 2009
Posts: 210
Likes: 0
Received 0 Likes
on
0 Posts
I'm not sure what exactly you're asking.
If you're asking about missing a train then it depends on your ticket. The cheaper tickets will be worthless.
If you're asking about the offer to catch a later train IMHO the better option is the move up offer.
https://www.italotreno.it/en/the-train/faresService
Anticipate your travel time with the new Parti Ora service.
Thanks to the Leave Now service, at a cost of only € 10, on the day of departure you can choose to anticipate your trip up to 2 hours before the booked time. The service is active on some trains and only on the day of departure: select Leave Now from the menu and check if it is available for your trip.*
*Service subject to availability. The cost is per passenger.
Basically the suggestion is to buy a ticket late enough that even if your plane is late you'll make. If your plane is on time you pay the €10 and take an earlier train.
Service
If you miss your train, you have 2 hours of “Extra Tempo” to find a seat on the next train asking to the in station Italo Staff or calling Italo Assistenza at +39 06 89371892 (subject to availability)*.
*In addition to the 20%, a charge equivalent to any difference between the current offer price in the ambience chosen and the original ticket price paid will be applied.
That's the offer you asked about. It would be 20% I assume of your original ticket PLUS the difference what you paid and the walk up. The walk up is €50. If you factor in that route can often be bought on sale for little more than €10 you'd be better off buying a ticket for every hour and only using one.
If you're asking about missing a train then it depends on your ticket. The cheaper tickets will be worthless.
If you're asking about the offer to catch a later train IMHO the better option is the move up offer.
https://www.italotreno.it/en/the-train/fares
Service
Leave Now
Anticipate your travel time with the new Parti Ora service.
Thanks to the Leave Now service, at a cost of only € 10, on the day of departure you can choose to anticipate your trip up to 2 hours before the booked time. The service is active on some trains and only on the day of departure: select Leave Now from the menu and check if it is available for your trip.*
*Service subject to availability. The cost is per passenger.
Basically the suggestion is to buy a ticket late enough that even if your plane is late you'll make. If your plane is on time you pay the €10 and take an earlier train.
Service
Extra Tempo
If you have missed your train, find a seat on the first available train.If you miss your train, you have 2 hours of “Extra Tempo” to find a seat on the next train asking to the in station Italo Staff or calling Italo Assistenza at +39 06 89371892 (subject to availability)*.
*In addition to the 20%, a charge equivalent to any difference between the current offer price in the ambience chosen and the original ticket price paid will be applied.
That's the offer you asked about. It would be 20% I assume of your original ticket PLUS the difference what you paid and the walk up. The walk up is €50. If you factor in that route can often be bought on sale for little more than €10 you'd be better off buying a ticket for every hour and only using one.
[img]blob:https://www.fodors.com/66891bbf-8ed5-48ce-b07f-27fcf384a54f[/img]
I believe Frecciargento is Trenitalia. So do you think if I book the 3pm train, and arrive on time (08:40), and arrive at Termini early enough to make the 1pm train, the change would be free? The problem is still not being sure if I can get on it. Mind you, this is following my 24 hour journey from Australia, so I was hoping to be on a train within 2-3 hours after landing. Thanks again.
Mar 1st, 2023, 12:25 AM
#6
Join Date: Jun 2017
Posts: 1,743
Likes: 0
Received 0 Likes
on
0 Posts
It's not showing up.
In general don't book with third parties. Book direct with the train company. Changes are only free usually if you buy the most expensive rides. But it can be cheaper to buy multiple cheaper tickets on that route.
I'd do that instead of buying the most expensive just to get a free change.
You arrive at 9. Let's say you're in the train station at the airport by 10. 11 you reach Termini. Buy the 11.30,12.30 and 13.30 rides on Italo when they go on sale . It'll likely cost you less than just the full price with TrenItalia.
In general don't book with third parties. Book direct with the train company. Changes are only free usually if you buy the most expensive rides. But it can be cheaper to buy multiple cheaper tickets on that route.
I'd do that instead of buying the most expensive just to get a free change.
You arrive at 9. Let's say you're in the train station at the airport by 10. 11 you reach Termini. Buy the 11.30,12.30 and 13.30 rides on Italo when they go on sale . It'll likely cost you less than just the full price with TrenItalia.
Mar 1st, 2023, 01:40 AM
#7
Join Date: Aug 2015
Posts: 91
Likes: 0
Received 0 Likes
on
0 Posts
What makes you think that the Rome-Milan trains are as crowded as the Milan-Rome trains departing in the early morning? Unless you arrived at the track at 8 AM, I doubt you actually had to wait 3 hours to find a seat on an high speed train going south. Most probably you had no idea there are 2 competing companies running high speed trains.
If you were actually forced to wait 3 hours, the reason is that all high speed trains call at Rome after Florence and the Milan-Rome morning trains are always full of businessmen who want to be in Rome before noon. It's not the same when going in the opposite direction, from Rome to Milan (via Florence) at different times.
You don't have to trust me, I have just checked on the official sites. All trains departing today to Florence in the next 4 hours have seats available.
There are many seats on the Trenitalia high speed train that's departing in 16 minutes, and I mean seats in the cheapest Standard class, not only in 1st. Same for Italotreno's 11:55 train to Florence, there are seats for sale in all classes.
If you were actually forced to wait 3 hours, the reason is that all high speed trains call at Rome after Florence and the Milan-Rome morning trains are always full of businessmen who want to be in Rome before noon. It's not the same when going in the opposite direction, from Rome to Milan (via Florence) at different times.
You don't have to trust me, I have just checked on the official sites. All trains departing today to Florence in the next 4 hours have seats available.
There are many seats on the Trenitalia high speed train that's departing in 16 minutes, and I mean seats in the cheapest Standard class, not only in 1st. Same for Italotreno's 11:55 train to Florence, there are seats for sale in all classes.
Last edited by Falcio; Mar 1st, 2023 at 01:42 AM.
Mar 1st, 2023, 11:55 PM
#8
Original Poster
Join Date: Oct 2009
Posts: 210
Likes: 0
Received 0 Likes
on
0 Posts
Rome to Bari
It's not showing up.
In general don't book with third parties. Book direct with the train company. Changes are only free usually if you buy the most expensive rides. But it can be cheaper to buy multiple cheaper tickets on that route.
I'd do that instead of buying the most expensive just to get a free change.
You arrive at 9. Let's say you're in the train station at the airport by 10. 11 you reach Termini. Buy the 11.30,12.30 and 13.30 rides on Italo when they go on sale . It'll likely cost you less than just the full price with TrenItalia.
In general don't book with third parties. Book direct with the train company. Changes are only free usually if you buy the most expensive rides. But it can be cheaper to buy multiple cheaper tickets on that route.
I'd do that instead of buying the most expensive just to get a free change.
You arrive at 9. Let's say you're in the train station at the airport by 10. 11 you reach Termini. Buy the 11.30,12.30 and 13.30 rides on Italo when they go on sale . It'll likely cost you less than just the full price with TrenItalia.
