NYCTS, thanks for your poast that clarifies the matter.

I think people did "comprehend" Otzi's first post BUT don't agree with her/him (and that includes me). What Otzi should have learned from this lesson is "Be careful with multiple bookings and keep the track of your bookings well " insetad of saying "DON'T BOOK VENERE". Most people ARE happy with venere.

I've used Venere several times, no problems, after confirmation I take contact with the hotel directly, also as a 'reminder' , when they answer I know they have got my reservation.

I have to ask (in the nicest way possible)....Rhea, what did your post have to do with this thread?

Ive used Venere, they have been fine. They are really good for small hotels and B&Bs, no problems.