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Uh oh... DH put the wrong last name on my TGV ticket!

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Uh oh... DH put the wrong last name on my TGV ticket!

Old Jul 13th, 2015, 06:01 PM
  #21  
 
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sorry it should have said SNCF not SCNF .. but as per above first name is wrong.. last name is not.. can't find a way to reach them from Canada.. your suggestions..
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Old Jul 14th, 2015, 01:39 AM
  #22  
 
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beautifulchevy - how bad is it? Is the name just misspelled or is it something altogether different? Just misspelled, I wouldn't worry at all.
But if it's the second case, just go to the nearest train station and have it corrected. I wouldn't wait till the last minute to do this, especially during high season.
Recently, they have stepped up efforts to combat fraud on the trains - I wouldn't put anything past the agents.
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Old Jul 14th, 2015, 03:59 PM
  #23  
 
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first name is completely wrong.. and i can\t find a agent to call from Canada .. 6 passengers only one with wrong first name. can not find the correct contact to reach in Paris.. seats booked.. just first name wrong on one ticket travelling as a group don't want to lose the seat assigned or put one passenger on different rail car.. could cancel them all and rebook but a tad pricey to do that.
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Old Jul 15th, 2015, 12:14 AM
  #24  
 
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Have you looked here?
http://help.en.voyages-sncf.com/en/e...e-train-ticket

I still say that the best option is to go to the train station ahead of time and just have them re-issue the same ticket with the proper name change - that way you would have the same seat. I think cancelling them all would be unnecessary.
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Old Jul 16th, 2015, 09:40 AM
  #25  
 
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I would get it changed also if the first name is completely different than if correct. Because that's a different person.
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Old Jul 18th, 2015, 09:27 AM
  #26  
 
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thank you .. the tickets are not the refundable ones.. they are 75% refundable up to 7 days before and 50% refundable after that. we won't be in paris until 5 days before the train leaves from paris to barcelona. First name is all that is wrong on the ticket.. still can't find number to reach them from Canada.. so I guess it will have to be dealt with when we get there...
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Old Jul 18th, 2015, 09:44 AM
  #27  
 
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Nothing to worry about. The SNCF worries about fraud, not mistakes.
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Old Jul 18th, 2015, 09:52 AM
  #28  
 
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Hi
I wrote somewhere that my wife travelled with my name and first name on her ticket. Got a laugh from the controller who told her she looked quite ok for a man...
And that we should pay more attention next time.
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Old Jul 18th, 2015, 02:50 PM
  #29  
 
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They put the wrong date on my return ticket. failed to notice and when I went for my seat, someone was sitting there. The conductor looked at my ticket, right seat for wrong date. I explained I had a Plane to catch for home.
He said ok but if someone with a ticket needs the seat you must leave. Luckily no one needed my seat. Lesson learned, examine right away.
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Old Jul 18th, 2015, 08:52 PM
  #30  
 
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Not a SINGLE conductor looked at my passport even one time on our recent trip traveling by train (multiple legs of multiple trips!) No one would have known what my name was, as there was nothing to compare it to…..Things seem much more lax these days--on trains, anyway….
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Old Jul 18th, 2015, 09:12 PM
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but I had a seat number, that is where the trouble is. I never had to show my passport.
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Old Jul 18th, 2015, 09:17 PM
  #32  
 
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They put the wrong date on my return ticket.

Shouldn't that be: "I accepted a ticket with the wrong date." ?
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Old Jul 19th, 2015, 04:25 AM
  #33  
 
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Most SNCF train tickets aren't specific to a person, so there would never be a reason to check passports for them, even ones with seat reservations. Some have the name of the person and birthdate on them (PREMs and IDTGVs), but most do not. I haven't bought a PREM or IDTGV except by eticket so don't know if regular tickets for those even have names on them or not, but I suspect if they are printed on paperboard by SNCF, they don't. The whole point of checking ID for those that are etickets are that they are just printed on a piece of paper on your computer, someone could make 20 copies and sell them to anyone if they didn't check ID. You can't easily make copies of the ones that are not printed yourself.

I'm sure various conductors have different levels of rigor, but they are supposed to check the ones printed yourself. For expediency, I suppose they might think there isn't any reason to check unless someone complains about someone in their seat as the ticket is nonrefundable, anyway, and there is some merit to that position.
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