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Ugh: Paris Homeaway property not up to our standards

Ugh: Paris Homeaway property not up to our standards

Jun 15th, 2013, 05:33 AM
Join Date: Jan 2003
Posts: 3,799
Amy yesterday: "Have already contacted the credit card company about disputing the charge."

Amy today: "I didn't start the dispute process . . ."

So, which is it?

Oh, nevermind.
Holly_uncasdewar is offline  
Jun 15th, 2013, 05:56 AM
Join Date: Oct 2003
Posts: 57,890
Agree that a bargain apt is unlikely to be perfect as is a bargain hotel.

The owner responded quickly to a fairly minor issue. (If you don;t think this is a fairly minor issue - perhaps apts are not for you - or you need to go for more upscale apt instead of a 6th floor walk-up. I mean, you knew that was the deal going in and then seemed to be complaining about it.)

On any trip things will do wrong, The whole trip will not be completely perfect. And you will need to learn to roll with the punches.
nytraveler is offline  
Jun 15th, 2013, 06:30 AM
Join Date: Oct 2003
Posts: 3,056
amy_torres_sd thanks for posting back and letting us know it was resolved. People do have bad experieces, as I did, which was not resolved but could have been worse. It's no excuse but as said it happens and I'm glad it worked out. Enjoy Paris!
sassy27 is offline  
Jun 15th, 2013, 06:37 AM
Join Date: Jan 2005
Posts: 403
"This thread feels like typical American travel anxiety. With the internet, many travelers feel pressured to have the best possible outcome, no matter what the price point or circumstances. If they don't see immediate five-stars (in their 1-star rental), they will run to the blogs and post anything and everything negative, a real-time thumbs-down, before the bags are even unpacked. How insane is that? Who would want to be a vacation landlord in this day and age?"

No the real problem is the ridiculously *positive* reviews that most people on forums like this and tripadvisor. People on vacations generally brainwash themselves about how wonderful everything. I always laugh at these perfect trips that people report where everything was just great, nothing went wrong and there were no bummers. They come home and write absurdly positive reviews about everything and mislead those who read them into thinking that there won't be any negatives. The result is unrealistic expectations among the naive who actually believe the reviews.
lmhornet is offline  
Jun 15th, 2013, 07:13 AM
Original Poster
Join Date: Apr 2013
Posts: 221
Holly: to be clear... I contacted the CC company about my options should the apt owner not make it right. Sorry that I didn't make it precisely clear in the original post. Regarding the refrigerator, I was concerned about being held liable for the tilting fridge ( the side of the cabinet has fallen down too.) We brought it up to the landlord when he came with the sheets and he acknowledged that the issue has been present since before we arrived, so all good there.

Happily, we have had a lovely day enjoying Paris, and look forward to the rest of our time here.
amy_torres_sd is offline  
Jun 15th, 2013, 07:44 AM
Join Date: Jan 2003
Posts: 8,976
amy - just curious, what did the cc company say were your options in this situation?
Seamus is offline  
Jun 15th, 2013, 08:28 AM
Join Date: Jan 2003
Posts: 92,066
This seems a good example of where having access to the internet is more negative than positive.

If it had been 20 year ago and this same thing happened, there would have been a few worrisome moments, the landlords would have come with the sheets and checked out the tilting frig, and the story would be over.

Only because of being able to post about it real-time did it make this into more of a panic/problem that it needed to be.

Not knowing the price paid for the apartment it is hard to judge, but if it was relatively inexpensive the things you describe don't seem all that surprising.
suze is offline  
Jun 17th, 2013, 06:03 AM
Join Date: Jan 2004
Posts: 2,082
You did everything right Amy. Glad you are enjoying Paris.
Micheline is offline  
Jun 17th, 2013, 01:05 PM
Join Date: Jan 2004
Posts: 3,700
If the OP had not called the credit card company to find out what her options would be, and the landlord had then not addressed the problems, plenty here would be shouting that she should have called the credit card company right off.
I think she did just fine. She called the landlord. She checked her options with the cc company. She asked for advise here.
cynthia_booker is offline  
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