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Trenitalia experts: I need a phone number to speak with someone in person--please help!

Trenitalia experts: I need a phone number to speak with someone in person--please help!

Sep 4th, 2007, 09:17 AM
  #21  
 
Join Date: Oct 2003
Posts: 32,917
scdreamer is talking about an international train booking which does have discounts.
kybourbon is online now  
Sep 4th, 2007, 02:58 PM
  #22  
Original Poster
 
Join Date: Jul 2007
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Thanks you for all the advice. I am soooo "done" with the frustration of the "T" website!! You have reassured me to just relax, not worry and purchase our other tickets once we arrive in Italy. (I am a "type A" planner and so this is really difficult for me!) gt;) Thank you again.
lovesroses is offline  
Sep 5th, 2007, 07:57 AM
  #23  
ira
 
Join Date: Jan 2003
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Hey PB,

>Ira - yet another Trenitalia.com fiasco - why not book ahead online - just because of these snafus - is it worth it to save a few euros?<

How much time, energy or money is actually invested in sitting in front of a computer and purchasing a ticket online, even if you have to try more than once?

Besides, it teaches one patience, discipline and computer skills, as well as offering an introduction to what to expect in Italy.

ira is offline  
Sep 5th, 2007, 08:32 AM
  #24  
 
Join Date: Jun 2003
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<I am soooo "done" with the frustration of the "T" website!! You have reassured me to just relax, not worry and purchase our other tickets once we arrive in Italy. (I am a "type A" planner and so this is really difficult for me!)>

Ira i am referring to folks like lovesroses, folks who write that they are:
<"Soooo done with the frustration of the "T" website>>

those are the folks are not idiots but still cannot get trenitalia.com to work.

Easy to one - even perhaps a challenge -way too frustrating for others who after apparently spending hours and hours and getting nowhere throw their hands up

And lovesroses is not an isolated case - i've read many similar posts.


PalenqueBob is offline  
Sep 5th, 2007, 12:26 PM
  #25  
 
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"... an introduction of what to expect in Italy." Ira, I ditto your smiley face.
Jean is offline  
Sep 5th, 2007, 12:32 PM
  #26  
 
Join Date: Mar 2003
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<<Besides, it teaches one patience, discipline and computer skills, as well as offering an introduction to what to expect in Italy.>>

I'd rather save the aggravation for when I'm actually in Italy and have gealto to console me.
ellenem is online now  
Sep 5th, 2007, 12:46 PM
  #27  
 
Join Date: Mar 2007
Posts: 20
Does one have to purchase Trenitalia tickets AT the train station? I see a 2 for 1 promo on the website, but you have to buy the tickets a day in advance. I don't think it's worth having to trek to the station 2 days in a row.
Thanks.
keepswimming is offline  
Sep 6th, 2007, 04:49 AM
  #28  
ira
 
Join Date: Jan 2003
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Hi K,

You can buy tickets online.

If you can deal with the terrible frustration of the trenitalia site.

You can also buy your tickets in Italy from a TA.

ira is offline  
Sep 6th, 2007, 05:45 AM
  #29  
 
Join Date: Aug 2007
Posts: 37
If you want your reservations secured before you go, you can book them on raileurope.com. You'll receive the tickets within 2 days. Its fast and easy. Good luck!
LaSalle61 is offline  
Sep 6th, 2007, 05:49 AM
  #30  
 
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I can't believe I spelled gelato incorrectly . . .

Anyway, as ira said, many Italian travel agencies sell train tickets for the same price as at the station.

Keepswimming, I'm also wondering if the '2-for-1 a day in advance' means AT LEAST a day in advance. So you could buy all the tickets at the same time a few days ahead.
ellenem is online now  
Sep 6th, 2007, 08:06 AM
  #31  
 
Join Date: Oct 2003
Posts: 32,917
LaSalle - That's an expensive option! Tickets will be cheaper in Italy or from Trenitalia.

ellenm - Would it help to eat gelato while using the ticket machines?
kybourbon is online now  
Sep 6th, 2007, 08:26 AM
  #32  
 
Join Date: Mar 2003
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kybourbon--gelato helps at all times
ellenem is online now  
Sep 6th, 2007, 06:20 PM
  #33  
 
Join Date: Aug 2007
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Now I am apprehensive. We need to take a night train Florence to Munich and want the two person compartment which gets sold out first from what I understand. Do I have to deal with Trenitalia as this is across country borders?

We are outside the 60 days, so will be doing this later. Any advice?

Thanks
Cindywho is offline  
Sep 6th, 2007, 06:49 PM
  #34  
 
Join Date: Jan 2003
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The travel agent that assists with rail tickets is Euraide, located in Florida. The web and phone# is in this thread - tickets are not marked up but there is a service fee (according to those who have used them).

http://www.fodors.com/forums/threads...2&tid=34993923
Travelnut is offline  
Sep 6th, 2007, 06:51 PM
  #35  
 
Join Date: Apr 2007
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Thought I would jump in here as well with my own Train question. I need to purchase tickets for La Spezia to Venice. I was going to do it on Trenitalia but have been procrastinating. So much advice on this thread says to wait and buy in Italy. Where does one purchase the tickets?

This may sound like a dumb question but we won't be using the train till our last leg. Do the tickets have to be purchased at the train station and if so how far in advance?

We will be taking the commuter train from La Spezia to the first fishing village 3 days prior to our departure to Venice so we could get them at that time.

Or can you purchase in the airport? Arriving into Naples.

Thanks
Ann
apirone is offline  
Sep 6th, 2007, 07:08 PM
  #36  
 
Join Date: Sep 2007
Posts: 2
To all the Frustrated Trenitalia clients..I really know the pain and dissapointment dealing with the trenitalia website. I also tried to pay with a credit card but it never went thru. So I looked up the agents in the US that sold their products. I found Discover Italy in Los Angeles www.discoveritaly.net and spoke to Franco. He said that he could only issue the "Standard Fares" so I had Discover Italy issue all my rail needs and sent the tickets in a great looking ticket jacket.The service was impeccable and saved me a lot of anger not to say the time wasted. Franco does not charge any service fees on top of the tickets however note that they will charge 20.00 to ship the tickets to you...check them out! - have Fun!
Italyxprt is offline  
Sep 6th, 2007, 07:29 PM
  #37  
 
Join Date: Sep 2007
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Hello Cindywho. You can buy our tickets from Florence to germany sometimes 90 days in advance. Yes, the sleepers sell out fast. Read my previous posting - I gave the name of a guy I get my tickets from - he may be able to help you!!! - Byee
Italyxprt is offline  
Sep 7th, 2007, 05:58 AM
  #38  
 
Join Date: Mar 2003
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apirone

You can buy train tickets at any point in your visit at any train station. They do not have to be purchased at your departure station. Most stations have a ticket window with agent, as well as ticket machineswith English-language options.

Also, some travel agencies in Italy are authorized to sell tickets. The agencies will have a sticker in their window. There is no extra fee to purchase from an authorized agency. Your hotels should be able to direct you to one close by.
ellenem is online now  
Sep 7th, 2007, 06:05 AM
  #39  
ira
 
Join Date: Jan 2003
Posts: 74,414
HI C,

>We need to take a night train Florence to Munich and want the two person compartment which gets sold out first from what I understand. Do I have to deal with Trenitalia as this is across country borders?<

Either trenitalia or www.bahn.de. www.euraide.com will sell tickets for the same price as if you were in Germany +S&H.

Hi api,

You can buy a ticket from/to anywhere in Italy at any train station or most TAs.





ira is offline  
Sep 7th, 2007, 06:33 AM
  #40  
 
Join Date: Jun 2003
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use www.bahn.de and not euraide.com because the former has about a $5 mailing fee but the latter charges $40 for the same mailing fee. At least that's what folks have said here.
PalenqueBob is offline  

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