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Train from Zagreb to Bled.

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I am trying to book a train ticket from Zagreb to Bled and raileurope.com is asking me to contact their customer service. The problem is if I book using the customers service, they charge a $15 call center fee!!! I guess there's no way to get around it!

Anyway, my question is whether I need to make a reservation for these trains? It costs $11/person (on top of the ticket price) and I am travelling in mid-September with my wife and a 3-yr old. I am buying a seat for my 3-yr old. Is the first class significantly better for a three hour trip or second class is fine too?

Any advice?

Thanks,
D

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