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-   -   This is a first! (https://www.fodors.com/community/europe/this-is-a-first-498311/)

rbnwdln Jan 25th, 2005 11:06 AM

This is a first!
 
I inquired about availability of two rooms at a hotel near Piazza Navonna that was recommended by this board. They emailed that they had two rooms available at 180E each. They needed a credit card number to reserve. So last night I faxed our credit card number and they confirmed via email as requested EXCEPT the email confirmation confirmed two rooms at 185E per night. Nuh-uh!!!! I emailed back this morning reminding them it was 180E per night!!! No response yet. Sheesh.

Lorac1127 Jan 25th, 2005 11:14 AM

Maybe it was a typo?

Kate Jan 25th, 2005 11:17 AM

Do you mean you booked 2 rooms by mistake, or that the price is wrong?

I wouldn't panic - most hotels have a cancellation period, unless you've paid the entire amount up front.

peeky Jan 25th, 2005 11:24 AM

I've read here that there are discounts for cash and a surcharge for credit cards in some cases.

WillTravel Jan 25th, 2005 11:33 AM

I've heard of this. There are two obvious possibilities: 1) an attempt to milk a few more Euros out of a tourist who typically won't protest, or 2) an honest mistake. Do you still want to stay there?

Intrepid1 Jan 25th, 2005 11:37 AM

Looking on the POSITIVE side..if it was an honest mistake is there any reason you wouldn't want to stay there?

rbnwdln Jan 25th, 2005 11:51 AM

Honest mistake? Probably.....In their favor, or course! We will most likely stay if it is the original price. I say most likely because we are still debating between this hotel and another. I know it is only 5E per night more but this trip is costing an arm and a leg and this is adding a little toe! :o) I will wait for a amendment to the first confirmation.

monica71 Jan 25th, 2005 12:39 PM

I have one that's a little better. The La Palma hotel(Capri) quoted me 202euro for a standard room and when I sent my credit card information they sent a confirmation saying we confirm for
355 Euro...What!Agh! So I e-mailed and they finally resent another one with the correct price...no apologies.

frankdaddy Jan 26th, 2005 01:14 PM

I sent an e-mail to a hotel in Venice and they confirmed 180 eur per night. I told them I will send them my credit card number. I also used Venice By and got a confirm back saying the cost for the same room is 200 eur. I called the hotel and asked why the cost difference and it because we used a booking agency rather that going to them direct. I booked it direct. Some of these booking agency's must charge 20 eur. to use them. Now I know.


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