“By Far, our Top Choice of Fira Hotels!”
Reviewed 2 weeks ago
I cannot say enough good things about this hotel and its amazing staff, Efi, George, Alma and Antonis. I’ve read through the other reviews and saw some comments that were negative, and I can honestly attest to the fact that we were 100% satisfied in every way. To help you know our perspective, we travel for business and stay for months at a time at Sheratons, Marriotts and similar hotels. We both feel this hotel is on par with those types of hotels. The linens were soft, the bed was ample sized and very comfortable, the bathroom was up to date, and it is very evident that the staff and management take great pride in keeping this hotel meticulously clean. There were mornings I would make our bed because I wanted to lighten the load for Alma, the housekeeper. Well, she’d still come in, change the linens and make the bed—and I have to tell you, there was a HUGE difference between the way I made it and she made it. I really was trying my best but didn’t meet Alma’s standards! Although we felt the hotel was in perfect condition, Antonis was always hard at work to stay on top of the daily maintenance. Efe and George are on the front desk and each is extremely knowledgeable about things to do and places to go. Efi checked us in, answered our questions about what was close by and was astute enough to recognize my husband’s anxiousness to get out and see the sights, so instead of giving us all the details, cut it to “need to know” ones which was perfect for us! Whenever we had additional questions, either George or Efi would give us the information we needed to be on our way. Both are very professional, personable and helpful. The staff at this hotel is so wonderful, we feel they are good friends and look forward to our return visit to see them again.
The room was exactly as described, and I wanted to include pictures so you can see for yourself but am having a hard time doing that on Trip Advisor . I’ll keep working on it! Other reviewers mentioned asking for either Room 8 or 9 to have a view of the ocean and volcano from your room, so we requested and got Room 8, which had spectacular views. There’s the breakfast preparation room between Rooms 8 and 9, so it’s exceptionally quiet with no neighbors next door. The rooms are well insulated and we never heard any sound from the street below. Please do know, if you are in one of the rooms that don’t have a view of the ocean, there’s a HUGE ocean view patio for everyone’s enjoyment with tables, chairs and a small hanging swing. Other guests definitely enjoyed their breakfasts on that patio during our stay.
There is a sister hotel with a pool a short distance away. It’s beautiful and a good additional benefit if that’s something that interests you. Although beautiful, we prefer staying at this hotel because of the warmth of the staff, and the views.
Please do understand, you do need to walk to this hotel, and just about every hotel in this area. We had the hotel arrange for us to be picked up at the airport and the van driver offered to bring our bags to the hotel for us. I packed light because other Trip Advisors had warned about having to walk so we had no difficulty at all. This hotel is on the “top tier” of access points. Be aware that if you stay at a hotel at a lower “tier”, you will be walking down steps or along paths to get to them. There are steps and cobble stone paths throughout, but they are manageable and add to the beauty of Fira. So wear comfortable shoes/sandals and leave your heels at home! And if you stay at the Theoxenia Hotel, there’s a well-stocked, reasonably priced market two blocks away and so many restaurants and taverns even closer that you will never have time to visit them all even if you stay a month!
Stayed May 2017
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