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moonchild Dec 22nd, 2004 03:53 AM

Solo female-What is the safest way to retrieve money from an ATM?
 
Hi everyone: This has never occured to me before since I always travelled with my husband. I will be in Spain in Feb.and of course I will be needing some money from time to time.Being a solo 65 year old female,what would you suggest as the safest way to retrieve money from a ATM?
In my previous trips to Spain, I noticed that all ATM's were located outside the banks not inside like our banks at home.
Would the teller help me in that situation?
Regards, Gail

chiaroscuro Dec 22nd, 2004 04:04 AM

Moonchild, my advice would be to take the same precautions that you would at home. Only go to an ATM during the day, in a well trafficked area. Look like you know what you're doing. Shield the screen when you key in your code and amount. Quickly put your money away. Don't accept "help" from anyone who looks suspicious. You'll be fine, have a great trip!

Kate Dec 22nd, 2004 04:10 AM

I think it's really just a case of being aware of your surroundings.

Choose an ATM in a busy area.

Stand over the screen so no one else can see you typing in your PIN. If someone is standing uncomfortably close, then either glare at them or just walk away, whatever makes you feel more comfortable.

Be wary of any ATM that looks like it's been tampered with - particularly around the slot you put your card into. I don't know about Spain, but in London we've had reports of people putting attachments over the slot that either retain your card or read the information. These attachments are rather clumsy looking and failry obvious if you have your wits about you. If in doubt, walk away.

Don't be distracted. If someone trys to distract you, ignore them. I've had someone try to play the 'ooh have you dropped this money on the floor?' trick - again, this is in London. They're trying to distract you so they can grab the money from the machine while you're turning round.

This stuff all sounds very scary, but these tricks are VERY rare.

chiaroscuro Dec 22nd, 2004 04:15 AM

Just wanted to add one more thing. Do you understand Spanish (at least the basics)? When at machines in Italy, be it ATMs or train ticket dispensers, I always push the Italian language button. Maybe I'm being paranoid, but my reasoning is that if people see me pushing the English button, I'll be considered more of a target.

moonchild Dec 22nd, 2004 04:30 AM

Thank you chiaroscuro and Kate.
chiaroscuro- I probably could manage the spanish button.Thanks for the suggestion.
I definitely will keep an eye on my surroundings also.

jsmith Dec 22nd, 2004 04:47 AM

If you have any doubts go into the bank and ask for a cash advance on your card. It will work exactly like using the ATM.

Patrick Dec 22nd, 2004 05:24 AM

chiaroscuro, you're doing it all wrong. You should be shielding the screen so they can't see you press the English button, just like you should be shielding the screen when you punch in your pin numbers.

ira Dec 22nd, 2004 05:25 AM

>...ask for a cash advance on your card.<

Interest starts compounding from the moment you receive your money.

Many bank branches in Europe do have ATMs enclosed in a secure area outside the bank entrance.

Good advice re being aware of who, what is around you. Polite people do not crowd a person using an ATM.

If someone gets close behind you, cancel the transaction and walk away.

It is really a rare occurrence to be robbed at an ATM.

Enjoy your trip.

((I))


moonchild Dec 22nd, 2004 05:47 AM

<if someone gets close behind you,close the transaction>
Sounds good to me. Many thanks to all of you.
I know that I will enjoy my trip.Looking forward to February.

chiaroscuro Dec 22nd, 2004 05:52 AM

Patrick, I definitely agree about shielding the screen (see my original response). But have you ever seen how big the screen is at the train station ticket machines? I'm not sure it's possible to shield completely.

jsmith Dec 22nd, 2004 06:09 AM

ira, YOU ARE WRONG. If you get a cash advance from an ATM DEBIT card there is no interest.

rex Dec 22nd, 2004 06:16 AM

<<If you get a cash advance from an ATM DEBIT card there is no interest.>>

This seems like this MUST be a disagreement over terminology. If the "advance" is your own money, out of your own account (isn't that what debit cards do? I don't know this for certain - - I don't use a debit card), then it is not an "advance".

If there really is a card of any kind, anywhere which "advances" you someone else's money with no interest, then I'll take a whole stack of 'em thank you!

But back to the original question - - I feel almost certain than in the downtown of a major city (Barcelona, for example), I have seen ATM locations that were "inside" (the outer doors) - - i.e., in a vestibule, off the sidewalk, before entering the main lobby.

Best wishes,

Rex

Robespierre Dec 22nd, 2004 06:19 AM

Er, once you've pressed a language button, the entire screen will be filled with instructions in the selected language. So shielding the button isn't much help.

But if anyone is standing close enough to read the screen, canceling the transaction is probably your best option.

NEDSIRELAND Dec 22nd, 2004 06:27 AM

My (wife's) cousin, a 50-something Spanish lady was robbed at an ATM near her home in one of Madrid's nicer suburbs.

I am a male Septuagenarian. I always (except at the airport) seek out ATM's located at Banks. Banks often have a small, locked enclosure that can be opened by sliding a valid ATM card. There is a sign inside telling the user to lock the door behind them. You go inside and use the ATM; then you put everything away before exiting the ATM enclosure.

Paloma (wife's cousin) still had the cash in her hand when she exited the 'secure' enclosure.

moonchild Dec 22nd, 2004 06:49 AM

I always look for bank's ATM also.On previous trips, one of us kept an eye on the surroundings while the other one retrieved the money.I'm glad to know that there are enclosed areas.I will make certain that my card and money are secured in my purse before leaving.
Thank you.

jsmith Dec 22nd, 2004 07:02 AM

Rex, I didn't realize this was a discussion of semantics rather than helping moonchild with her question. The bank that is giving the money is "advancing" it from their funds whether from the ATM or a teller in anticipation of receiving the funds from your bank. You can probably just ask for cash, money, Euros, pounds or any other currency of the country your visiting.

The bank giving the funds may not know if it is a debit or credit card. I know I've never been asked for a pin number but have had to provide photo ID, passport in Europe and driver's license in the US.

So, moonchild, go into the bank and ask for money - just don't do it with a weapon.

Judy_in_Calgary Dec 22nd, 2004 07:28 AM

>>>>>>The bank giving the funds may not know if it is a debit or credit card. I know I've never been asked for a pin number but have had to provide photo ID, passport in Europe and driver's license in the US.<<<<<<

It seems to me that the possibility of having to present a passport in order to withdraw funds via a human bank teller adds a layer of complexity even as it addresses the orginal poster's concern about the security of ATMs. When I'm sight seeing in a European city I don't ordinarily walk around with my passport.

Not that I would mind walking around with my passport if I knew I would need it. When I travel I wear pants or a skirt with a secret pocket, i.e., a pocket within a pocket that is secured by velcro or a zipper. That is where I store my passport when I have to walk around with it, and that feels secure to me.

Anyway, if withdrawing cash at a counter inside the bank means that one may have to present one's passport, that's another thing a person may want to consider when he/she tries to choose the best option for getting cash.

elaine Dec 22nd, 2004 07:43 AM

I don't know about Spain, but in other countries you have to know your PIN in digits, as letters don't appear on the keyboard.

As for semantics, I agree that the term
'advance' is usually thought to mean
a borrowing of money from one's credit card line of credit, where interest starts immediately.
When I get cash by using my debit card, some bank system is instantly debiting the money from my checking account at home, I don't consider that an advance. No interest accrues, though there may be a transaction fee.

As for being cautious, all of the above is good, and I do recommend doing this during the day, partly for safety, but partly just in case anything goes wrong and you need assistance. Don't accept 'help' from any other fellow customers, just bank employees.
Travel with more than one card just in case of emergency, and know your account numbers and how to contact your bank or credit card company from abroad, and/or leave your account numbers noted for your husband.

Patrick Dec 22nd, 2004 07:44 AM

One thing no one has mentioned is that Europeans seem to have better ATM manners than US citizens. At my local ATM I'm used to people standing practically right behind me as if they are afraid someone else will butt into line ahead of them. In most of Europe (and I'm really aware of this in the UK, where everyone seems to hit the ATM for constant 5 pound withdrawals), people seem to line up with more distance. In fact, when someone crowds in behind you, you can usually guess it is an American, in which case you ask politely to stand back, or else it is someone looking for trouble. If the person doesn't stand back when politely asked, then close out and move on.

elaine Dec 22nd, 2004 07:52 AM

Ah, but Patrick, we all know that in the UK at least, queuing is an art form, nobody does it better.
In the USA, standing in line (or standing ON line, depending on local lingo) is what most people think that someone else should be doing, but not they.

kswl Dec 22nd, 2004 08:14 AM

Elaine, you are SO right! That is exactly how I feel in line, and I assume everyone else does, too!

rex Dec 22nd, 2004 09:06 AM

To jsmith - -

Didn't intend to make this a discussion of semantics, but I was responding to your emphatic declaration that to ira that <<YOU ARE WRONG>>

Reiterating - - a &quot;cash advance&quot; - - essentially a loan to you of funds <i><b>that you do not have</b></i> is invariably a high-interest, bad value way to get money. They ought to be avoided whenever possible, and this is universally the position taken by all on this forum, whenever the question is the subject of obtaining cash while traveling abroad.

You seem to be using the term &quot;advance&quot; in connection with a debit card to refer to obtaining funds that you DO have (on deposit) with another bank, thereby NOT incurring interest charges - - and implying that the local bank's obtaining them for you, i.e., &quot;dispensing&quot; them TO you, is somehow &quot;advancing&quot; those funds to you.

I submit that saying to ira that &lt;&lt;YOU ARE WRONG&gt;&gt; was in fact, wrong.. not to mention impolite.

jor Dec 22nd, 2004 11:32 AM

moonchild, I can't think of any banks I've ever been to in the US that didn't have ATM's on the outside of the bank. Not one. My advice would be to do it like you do at home but you must live in a really scary town to have no outside ATM's!

Christina Dec 22nd, 2004 12:11 PM

My former bank in Washington DC had ATMs on the inside, Riggs Bank near Logan Circle. I don't think it's that unusual for banks in the downtown area. I think it might have had one or two outside for when closed, but it definitely has several inside which I preferred to use also, for security reasons. I've seen other banks like that, also.

I go with the same advice as everyone, and I have been in Spain. Just try to use an ATM in a well-populated area with people around, usually in the daytime, look out for unusual-looking characters hanging around or watching, etc. Sometimes there are ATMs in major dept. stores, also, and that's a good place to look as they will be inside.

Another thing is I try to quickly pocket the money and receipt and card in my purse and go elsewhere privately, I don't stand there waving it around in the air while checking it (well, I'm exagerating a little, but some people do stand there and spread open their wad to count it).

I wouldn't ever use an ATM if someone were close enough that they could read what I was typing in. And I think a lot of people have good ATM manners in the US, also, at least where I've lived (Santa MOnica and now Washington DC).

moonchild Dec 22nd, 2004 01:46 PM

I would like to thank everyone for all the informtation provided.
-Jor: No, I do not live in a scary town.But all the banks in my city have their ATM machines inside an enclosure.By the way I live in northern Ontario,Canada
I will watch my surroundings and access
ATM's during day time.

tedgale Dec 22nd, 2004 02:30 PM

moonchild: I live in Ottawa and this week, with the weather we've been having, a &quot;northern Ontario&quot; domicile sounds VERY scary to me!

travelbunny Dec 22nd, 2004 06:32 PM

..moonchild, posterws have said to withdraw from a machine during the day in a busy area. I totally agree but would also add try to avoid a bank near a tourist &quot;must see&quot;. Using one in such an area does tend to peg one as a tourist and a clever thief might make the assumption that the withdrawal might be large and the person who withdrew it is unfamiliar with the area ect. Dont worry..use the same precautions you would use in N.A. there should be no problem.

moonchild Dec 23rd, 2004 02:31 AM

tedgale- The weather has been quite cold
and the snow is really piling up.Took a picture of our house in the white stuff,with the all the Christmas lights on.We live in the country.Lots of pine trees,spruce and cedar trees.They were heavy with snow.I believe that this will be our Chrismas card for next year.
Wishing you a very merry Christmas,Peace and lots of travels for 2005.
Gail
travelbunny-Thank you for your piece of advice.And to you also, Merry Christmas,Peace and may the bunny hops to lots of new playgrounds in 2005.

jor Dec 23rd, 2004 09:21 AM

Moonchild, your original post said &quot;all ATM's were located outside the banks not inside like our banks at home.&quot; so I thought you meant Inside the bank. Anyway, I don't think that these after hours enclosures are anymore safe than anywhere outside the bank. There are no security guards. BTW it was -15 F without the wind chill factor here in Minnesota and I think the enclosed areas are to keep people from Freezing!

travelbunny Dec 23rd, 2004 09:37 AM

thank you for your Christmas wishes. To you and all &quot;posters&quot;, my best wishes for a joyous holiday.

moonchild Dec 23rd, 2004 01:52 PM

jor:&lt;and I think the enclosed areas are to keep the people from freezing.
You've got that right!
Have relatives in Hibbing,Minnesota
Wishing you and yours a very Merry Christmas,Peace and Health in 2005.

salzburglover Dec 23rd, 2004 02:18 PM

I once got caught out using an ATM in Prague, it wouldnt spit out the money and I had no idea if it had debited my accont. I had a devil of a time trying to sort it out. because the ATM was on the side of a shop the shop claimed no responsibility. I eventually managed to make a couple of phone calls and with great difficulty decided i could do nothing and just had to wait and see what happened. Fortunately my sister back home was keeping a watch on my banking via the interent and nothing came out of the account. From that day on I never withdrew other than at an ATM either attached or inside a bank.

lincasanova Dec 23rd, 2004 03:39 PM

there are ATM machines inside the large &quot;corte ingl&eacute;s&quot; stores and normally these shops have security guards, some undercover, all over the store. you will feel very safe there, i think, so keep it in mind when you are in the larger cities.

moonchild Dec 24th, 2004 01:42 AM

lincasanova-Thank you.I know that I will be visiting a Corte Ingles.


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