Go Back  Fodor's Travel Talk Forums > Destinations > Europe
Reload this Page >

Rental car for one week. Nova Rent a Car is MUCH cheaper! What is the catch?

Rental car for one week. Nova Rent a Car is MUCH cheaper! What is the catch?

May 3rd, 2005, 07:30 PM
  #21  
 
Join Date: Jan 2003
Posts: 6,098
Patrick--no one rental agency or broker will have the best deal every time, every place. We've used both Nova and Autoeurope--in the process we also found out that Autoeurope will not always match or beat another company's price.

Just because Nova didn't have the best price on the one particular rental you tried with them doesn't mean that they will never have the best price.
RufusTFirefly is offline  
Jul 3rd, 2005, 04:05 PM
  #22  
 
Join Date: May 2005
Posts: 35
Has anyone used Nova to rent a car in France? I have a car reserved with Auto Europe for 11 days for $607 including CDW insurance. A quote from Nova was for $371 with CDW and an extra driver added. This seems too good to be real.
I will call Auto Europe tomorrow (it is Sunday now)to see if they can come down some.
In the US we always decline the extra insurance as our Citibank credit card covers this. They will in Europe as well but my husband is afraid of any extra hassle. Has anyone dealt with accident claims while in France?
DianeD is offline  
Jul 4th, 2005, 06:01 AM
  #23  
 
Join Date: Jan 2003
Posts: 569
I have used Nova to rent in France 4 or 5 times and never had a problem so far. I am using them again this fall.
I get the extra insurance, 6 euros per day for my budget type car. I just prefer the extra peace of mind it gives me. I like the way their website is set up also, very easy to use.
ggnga is offline  
Jul 4th, 2005, 06:27 AM
  #24  
ira
 
Join Date: Jan 2003
Posts: 74,459
Hi DD,

>In the US we always decline the extra insurance ...<

This is the best way. The CDW offered by the rental agency has a deductible. Even if you get the Super CDW, there is often a deductible.

Sometimes Nova requires that you get the CDW. Read the insurance coverage on their website.

Definitely call AutoEurope.

The hassles of collecting on an insurance claim through your credit card will not be any different if the accident is in Europe or the US.

Take pix of your car before you drive it away.




ira is offline  
Jul 4th, 2005, 06:32 AM
  #25  
 
Join Date: Jan 2003
Posts: 15,749
Well, there is one point I'd take issue with there, ira:

"The hassles of collecting on an insurance claim through your credit card will not be any different if the accident is in Europe or the US."

Since it took us a full 6 months to collect on the insurance for our car totalled in Wales, I'd have to disagree. But admittedly that was partly due to the fact we were still in Europe traveling for another two months which made communication difficult. In addition the differences in laws caused quite a bit of confusion and "hassle" as well. For example, Wales police refuse to release an accident report to whomever caused the accident (to protect witnesses or victims whose names, addresses, and phone numbers are on the report). Yet Visa services kept insisting WE needed to get that police report rather than them.

Nevertheless, the "hassles" were well worth the nearly $1000 we saved between the extra cost if we had taken their insurance, and the deductible we would have had to pay. We walked away from a "totalled" car not paying a penny.
Patrick is offline  
Jul 4th, 2005, 07:25 AM
  #26  
 
Join Date: Jun 2005
Posts: 160
Patrick, sorry to hear about the accident,I prayer no one was seriously injured what a bummer.I checked out this company the lady told me they deal with three different car companies and deductibles are all different in my case she claims there is a 0 deductable shes e-mailing the info I will inform the board of what info if any I get.
lilminkey is offline  
Jul 4th, 2005, 08:30 AM
  #27  
 
Join Date: Jan 2003
Posts: 569
It is my understanding that by taking the super CDW for 6 euros per day for my class car, my deductible is zero for accident but is still 700 euros for theft of the car. CDW is included in the original quote but with the higher deductibles. I just hope I never have to use any of it. In my past rentals in France cars have been from EuropCar but this time thru Nova I will have the car from Alamo.

I did check around AutoEurope etc. and Nova even with super CDW was a good bit cheaper.

ggnga is offline  
Jul 4th, 2005, 08:56 AM
  #28  
ira
 
Join Date: Jan 2003
Posts: 74,459
Hi gg,

Did you ask Autoeurope if they would meet Nova's price?

Hi Patrick,

Do you think that if the accident had happened in the US, and you were still traveling for another 2 mos that it would have been significantly easier to settle the claim?
ira is offline  
Jul 5th, 2005, 11:03 AM
  #29  
 
Join Date: May 2005
Posts: 35
Thanks for all the input. I did call my cc -they have no deductible- will cover accidental damage and theft of car. I then called AutoEurope to drop the CDW insurance and ask if they would match the Nova price. They did. I saved about $250 by these 2 phone calls. I love this site and all the tips I have learned!
DianeD is offline  
Jul 5th, 2005, 11:24 AM
  #30  
 
Join Date: Jan 2003
Posts: 15,749
ira, oh yes, definitely. First of all, I know that I could get a copy of the accident report at the time of the accident in the US. I tried in Wales, but they insisted it wouldn't be a problem (even though I remembered the insurance requires it). The police kept telling me my insurance company could get the report.

Secondly, it was impossible to get the forms all sent to me while traveling around Switzerland and Italy that had to be notarized and returned. At home, that would have been easy, even on the road. Any bank in the US can notarize papers. In Switzerland I once tried (with a real estate sale happening at home) and found I'd have to hire an attorney which could take up to a month to do just to "notarize" my signature.
Patrick is offline  
Jul 6th, 2005, 08:15 AM
  #31  
 
Join Date: Jun 2005
Posts: 160
Just getting back on information about Nova. I spoke on the phone to a lady rep.,and she said there would bo 0 deductible.Great ,she e-mail a copy of agreement and attached to it was a charge of 250 euros up front.They said this was for any parts of the car that was uninsurable and something about gas,I assume if you don't take the car back filled they charge you. I think this procedure is a bit shady. If There are no problems they will send me a credit for the 250 euros.Do you think I will collect without any headaches? Personally I don't like this idea its like having at the very least a 250 deductible which at the whim of whomever is in charge can keep my 250. what do you guys think?
lilminkey is offline  
Jul 6th, 2005, 08:22 AM
  #32  
ira
 
Join Date: Jan 2003
Posts: 74,459
Hi lil,

>...a charge of 250 euros up front.They said this was for any parts of the car that was uninsurable and something about gas,I assume if you don't take the car back filled they charge you. I think this procedure is a bit shady.<

It is not shady. They are guaranteeing that they will not have a problem with you skipping out on them.

Take photos of the car before you take it out. Make sure that all dings, scratches are noted. Also be sure that there are not cigarette burns, tears, etc in the interior.

Photograph the car when you return it. Keep the receipt from the gas station where you fill the car before returning it.

Have you checked AutoEurope?

ira is offline  
Jul 17th, 2009, 07:49 AM
  #33  
 
Join Date: Jul 2009
Posts: 2
Nova uses the old bait and switch. They quoted my sisters $400 each online, but when they tried to pick up their car in Rome, they were told they did not have any at that price anymore. They ended up having to pay $1000 each. Nova is a scam and a ripoff!
surftennis is offline  
Jul 17th, 2009, 11:26 AM
  #34  
ira
 
Join Date: Jan 2003
Posts: 74,459
ST has posted on another thread as well.

It is not yet known if he is talking about www.novacarhire.com

ira is offline  
Jul 18th, 2009, 10:29 AM
  #35  
 
Join Date: Sep 2007
Posts: 2,522
Even if he is talking about novacarhire it would be the particular agency his sisters dealt with who
pulled the 'bait and switch' ... as far as I know novacarhire is a broker and doesn't provide the cars themselves.
ParisAmsterdam is offline  
Mar 8th, 2010, 09:19 PM
  #36  
 
Join Date: Jul 2009
Posts: 2
My sisters had a terrible experience with Nova when they went to Rome. Here are other bad reviews in the links below that were similar to their experience. Funny, but it even appears they have their employees write canned positive reviews for them. Ira, you are such a genius. I am talking about novahirecom. Is there another car rental company named Nova?

http://www.reviewcentre.com/reviews78127.html

http://www.tripadvisor.com/ShowTopic...e-Tuscany.html
surftennis is offline  
Related Topics
Thread
Original Poster
Forum
Replies
Last Post
floridapugmom
Europe
4
Jun 17th, 2010 09:33 AM
alana
Australia & the Pacific
15
Mar 9th, 2010 09:11 AM
dkAz
Europe
17
Feb 29th, 2008 10:53 AM
nlmb
Europe
11
Sep 12th, 2005 01:01 PM
Molloy95
Europe
9
Mar 5th, 2005 07:14 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy -

FODOR'S VIDEO

All times are GMT -8. The time now is 02:14 PM.