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-   -   Renfe (https://www.fodors.com/community/europe/renfe-832244/)

slb1964 Mar 22nd, 2010 04:07 PM

Renfe
 
I am trying to book train tickets through Renfe from Barcelona to Madrid. There are 2 questions I don't know how to answer. One is Type of Document (Tax ID no, Passenger etc) and the other is Document No. They are required fields before I can put my credit card in. Does anyone know what they mean?

danon Mar 22nd, 2010 04:47 PM

I am not sure which one I enter, I think Passenger ( it does not matter) , as a number : the passport number

FrescoTours Mar 23rd, 2010 02:47 AM

Step by step instructions for purchasing Renfe tickets online:
http://www.seat61.com/Europe-train-tickets.htm

Good luck!

slb1964 Mar 23rd, 2010 07:04 AM

Thanks for the info. I have tried both last night and today to do this. I get to the purchase piece (with all info now filled out correctly) and the it just says unable to process request at this time. Not sure what to do.

danon Mar 23rd, 2010 08:26 AM

-you cannot use American Express
-you cannot purchase more than 62 days ahead
-your CC company may be blocking the purchase (happened to others).
Some people have tried to call Renfe ; I emailed them because i had trouble printing tickets and got some info. back right away.

slb1964 Mar 24th, 2010 03:29 AM

Thank you- using American Express was the problem. This ticket needed to be purchased 14 days ahead. Anyway, finally success!

ribeirasacra Mar 24th, 2010 04:50 AM

For others that are reading this the actual page for information about booking Spanish trains online is this one.
http://www.seat61.com/Europe-train-t...ways%20website


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