| Yury |
Jul 26th, 2000 10:34 AM |
Renaissance cruises: Beautiful accomodations with poor service
In June 2000 my wife and I took a cruise from Lisbon to Barcelona with Renaissance cruises on R2. We had a beautiful category B cabin. The ship was new and nice. <BR> <BR>Negatives: <BR> <BR>1) It was rather strange that on a cruise you could not find any food being served after dinner, except for a very limited selection of room service menu provided by half-awake staff. <BR> <BR>2) During dinner, there was only one night out of 7 that a waiter really cared. Not only that we've encountered waiters that could not care less, they also were rude, and not just to us but to other guests as well. <BR> <BR>3) Nightly, staged entertainment was on the amateur level, with an exception of the comic, who was funny, indeed. <BR> <BR>4) We like ballroom dancing. To say that there was not enough of it is to exagerate. On the first night the big band played for 45 min, the next night - 30 min, the following night 30 min, then 15 min, then 30 min, so on. The band performed well, even though they hardly ever played anything but lindy tunes. Requests for tango, cha-cha or anything at all were not excepted. <BR> <BR>5) The bar entertainment was very mediocre. The singer and the guitarist played every day for about 3-4 hours in a row accompanied by a karioke. <BR>Their repertoir was not very extensive, so that after an hour of listening the songs were starting to repeat. Again, very limited requests were taken. <BR> <BR>6) One day they even had a disco. They called it night disco with Sandra (or something like that, I do not recall the name of the woman). "Sandra" was supposed to be the person in charge of playing the music. In fact she was... sitting next to the kareoke machine doing nothing. The machine was pre-programmed for her, so she could only turn the power off. <BR> <BR>7) We were finally able to meet our steward ... on day 3 of 7. Yes, our cabin was always clean, but, being spoiled by the service on other cruise lines, I expected the steward to be looking out for whatever we might possibly need. Alas! On day 3 I passed by a tall guy. I stopped, turned around and asked: "Are you my steward?". To which he asked me with a smile "What cabin are you from?" That speaks for itself. <BR> <BR> <BR>Beautiful accomodations with rather poor service <BR> <BR>P.S. <BR> <BR>I attempted to post the above on the Renaissance
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