Georgeanne, <BR>This does seem to be an unacceptable way to run an airline but make the best of it and enjoy Paris. My wife and I were seated separately twice on our trip to Europe and the women at the ticket counter was very helpful and got us together once and within 2 rows the other time. My wife and I both asked the person sitting next to us if they would mind changing seats and ended up together with no problem, most people are very understanding.<BR>Brit Air did manage to lose all of our luggage on the way back form Paris through Boston to Pittsburgh, and they were absolutely no help in trying to locate our luggage. BA just told us one story after another about where and when we could get our luggage. The only help we got was from USAirways in Pittsburgh and they didn't lose our luggage they were just the carrier on our flight from Boston to Pitt. British A customer service is putrid. <BR>If you booked with a Travel Agent give them a call, if not there is lots of good advice on this thread.<BR>Bon Voyage!

They should give you an upgrade to biz or 1st, IMHO.

Georgeanne<BR>I had a similar problem with Lufthansa.<BR>I, luckly, checked our flight on their website about 3 weeks prior to our flight and saw they had cancelled one of our legs from Vienna to Munich. In essence, we would not be able to make our connecting flight to Frankfurt for our flight to the U.S.<BR>I called them up and the customer service person told me that the only thing they could do was get us on a later flight from Vienna to Frankfurt 5 days later than we were supposed to return! I kept at them,talked CALMLY to the supervisor and suddenly we were on an earlier flight out of Vienna to Franfurt on the day we had originally booked. We got good seat assignments too!<BR>Keep at them.

As everyone else has commented, talk to a supervisor.<BR><BR>Don't take &quot;no&quot; from someone who can't say &quot;yes&quot;!

What you should DEFINITELY do is tell someone high up at BA that you have publicised your dissatisfaction and frustration the highly respected and much-visited Fodor's website, exlplaining that many fellow posters, including travel agents, have been shocked and angry at the way you have been treated. Tell them too that some of these posters, and doubtless people who read but do not write comments, now have a very bad impression of BA. Finally, give them the web address, and ask to be put through to a press officer, to whom you should tell all of the above.

Hi,<BR> I read this thread and thought I ought to check my flight to Rome on US Air.<BR><BR> They changed the departure time from 2:50 to 2:15. No notice.<BR><BR> I think that I shall keep checking.

I just had another thought on this. You might either e-mail them or inform a supervisor that this has been posted publically on this website and that there are lots of travellers awaiting their resolution. <BR>

Georgeanne-did you book directly through BA? If so, I think you should be able to get a full refund. If you went through an intermediary like orbitz, contact orbitz about your problem.<BR><BR>This is problem is why a) I never fly BA any more and b) I never book tickets more than 45 days in advance.

Several years ago I was booked on a Northwest/KLM flight to Greece. The Airplane (a 747) had some problems and was taken out of service and replaced with a smaller one. I waited at the counter for about 2 hours but the end result was that they booked me the following first class on American to New York and Business class on Olympic airlines to Athans plus gave me $3000 vorth of vouchers that I used for my next trip to upgrade to business class to Budapest and Prague. <BR>Good luck with your (adventure).<BR>

ttt for Georgeanne--what's happening with all this?

I'm frustrated too but for a different reason. My 3 daughters and I have reservations on Continental for a trip to Europe in May. Hoping to avoid the usual increase in fares for the high season we booked in early Jan. I just found out that the fare has been reduced by $276 per ticket. That's over $1000. for the 4 of us! When I called Continental about getting a credit for the difference I was told they would charge me $200 each for &quot;changing our tickets&quot; We are not changing our itinerary in any way just requesting a credit. I wouldn't mind if it was $50. ea. but $276! We have E-tickets so there would not be any reissuing of tickets but simply a computer change. I asked to speak to a supervisor and was told it wouldn't do me any good. The airlines are pleading for customers but treat with indifference the ones who do travel.Only the airlines win.

As long as you do not change the flight times, they should give you &quot;monopoly&quot; money for another flight. I did this with Hawaii on Northwest. If I had them recut the ticket it was a $100 penalty with the balance in a credit. So I just took NW vouchers. Originally the flight was $786 from Detroit, then it was lowered to $636 so I got a $150 voucher, then they lowered it to $556, identical flight times and numbers. So now I have $230 in NW money for a flight for a year, non-transferable!. Continental is a partner so I would think they would do it too.<BR>Good luck.<BR>

MGB They will give you a voucher for domestic travel but not international. You're just out the money.

MGB, was your ticket a non refundable one? If so, you may be &quot;SOL&quot;. Sounds like your January purchase strategy was a gamble that didn't pay off as well as it might, but at least you are not paying full fare, either. CO does offer refunds for fare decreases, but only if the itinerary does not change AND you meet requirements of the new fare (advance purchase,etc.) AND the original ticket is in an unrestricted fare class. See http://www.airlineticketsetc.com/air...easeafter.html

Wags, wow! I booked a ticket to Paris with American a couple of weeks ago and noticed that the fare had gone down $40. I called them and they &quot;rolled over&quot; the ticket and refunded the $40 and said to call back again if the price went down any more. No talk of canceling and reissuing! I'd try again, and do the supervisor bit if necessary!

Hi. My ticket was a nonrefundable. There was no January stategy. I bought it originaly in October figuring that the flight would only go up. With the economy as it is, it went down. Also 2 of our friends that went had Chase frequent flyers and they were eligible for the vouchers as well. My husband's capital one was not, must be a discount arrangement. That surprises me about International, you would think that the same company has both. Makes me greatful our Sept flight to Europe is on NW Frequent flyers and I do not have to worry about the price.

LVSue Thanks for the info. I'll call CO again and mention how AA is kinder to their passengers. I don't hold out much hope. If I've learned anything it's not to book too early.