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Problems with SNCF! Advice?

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I tried to book a ticket using the TGV Europe site and everything went fine until the payment transaction, when I received an error message and an email saying that the payment transaction had failed. Fine. Try again. Same thing and no ticket.

Not too annoyed until I found out that both charges went through on my credit card and the TGV website had NO bookings under my name!

Has anyone had this problem before? Any advice? I'm going to try disputing the charges with my credit card company but I'm now scared to try booking my train tickets again on their site. I've never had a problem with the German railway or any other online travel purchase.

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