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Problem booking JustAirports online

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My DH and I will be travelling from the States to London in two weeks. We planned on booking justairports for transportation from Heathrow to St. Katharine Docks. For the last several days when we fill in all the information on the first page and click on 'submit' -- nothing happens. We have emailed the company several times and they say it should work--it doesn't! We are fairly computer savy, so I don't think this is a user error issue. We prefer to pay the fare with our credit card and the only way to do that is to book online.

Anyone else having a similar problem??

Any alternative to justairports??

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