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Please help! Trying to book on Trenitalia.com.

Please help! Trying to book on Trenitalia.com.

Jun 24th, 2010, 05:24 AM
  #21  
 
Join Date: Jun 2006
Posts: 495
I have a question on doing a train trip from Paris to Venice. We are going to be on a cruise which leaves from Venice next year. Instead of flying into Venice to board the ship we were thinking of flying into Paris for a few days pre-cruise to do some sightseeing (we have never been to Paris b4) and then take the train to Venice.

We have never done a train excursion in Europe but have been to Europe many times on cruises. I was trying to get an idea of the price of the train but it is too far ahead to get that info. I find the schedules confusing to follow.

Are overnight trains the only option to get from Paris to Venice? It would be nice to see the scenery along the way in daylight.

What trains go from Paris to Venice? I am confused trying to figure out which ones we could take and if there was a day train also.

I know that a lot of people use EasyJet but we will probably have too much luggage to worry about.

Thanks for your help.
Luv2travel15 is offline  
Jun 24th, 2010, 11:17 AM
  #22  
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Join Date: May 2010
Posts: 96
Kybourbon, that was a good suggestion. Thanks for the link to their website. I sent them an email and here is what they said:

We are aware of the problems regarding Trenitalia website.

However we generally do not operate on email basis and now, due to the beginning of high season, we are not authorised to process these kind of requests.

You are welcome to come to our office to purchase your train tickets once you are in Italy, or alternatively please contact your Platinum/Centurion corcierge service to get the assistance you need.

I also checked with the AmEx office here and they said they can book for me on the RailEurope site but not Trenitalia.
Have not heard from the apartment people either.

Luv2travel15,

I am Copying what Palenque told me on another thread when I was trying to find out info for Venice to Paris:

Now i used the Wunderbar bahn.de or German Railways site that has schedules for all of Europe because IME it is the easiest and most reliable as well to use for me. Now an easy way to hook up with bahn.de's English schedule-finding page go to www.budgeteuropetravel.com and click on the home page on the words something like 'All European Railway Timetables' and it takes you to the English page of the bahn.de site where you have two boxes - Start (from) and Stop (to), the dates, etc and everthing pops up. I reference the home page connection above because they also give you there several useful tips on using the bahn.de site as it can tell you so much more than what initially pops up - note that reservations are obligatory on each segment so be sure to buy both segments in Venice or before from a U.S. agent - so you just have to change trains in Milan.

If after trying this you still have questions, post your question on a separate thread. I think there is a train that goes from Paris to Milan and then to Venice.
Oohlala1 is offline  
Jun 24th, 2010, 11:57 AM
  #23  
 
Join Date: Feb 2003
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Luv2travel15,

You can get detailed timetables for Paris-Venice on the German Rail site, www.bahn.com/i/view/USA/en/index.shtml. After you get summary timetables for Paris-Venezia Santa Lucia, click on the arrow to the left of the departure time(s) of your choice to see the connecting points.

If you book well in advance (up to three months allowed) at www.tgv-europe.com, you can get a discount fare as low as 55.00 EUR for Paris-Zurich-Milan. To keep the site in English and to avoid being bumped to the Rail Europe site which doesn't offer discount fares, choose Great Britain as your country of residence. Pick up your tickets at any SNCF station or boutique in France.

Ir you were to book in advance on the Trenitalia site, you could get a discount fare for Milan-Venice. However, the site does not accept US credit cards. Buy your tickets when you get to Milan. The station ticket machines have an English option and they do accept US credit cards. Or if you don't want to rush to buy tickets at the station, book Milan-Venice on the Rail Europe site. You'll pay more, but RE will send your tickets to you in the mail.
TimS is offline  
Jun 24th, 2010, 12:02 PM
  #24  
 
Join Date: Feb 2003
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Adding to my previous note: If you buy a ticket at the station, the current 2nd class fare for Milan-Venice on fast EuroStar Italia trains is 30.50 EUR.
TimS is offline  
Jun 26th, 2010, 09:00 AM
  #25  
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Does any one know why it say the fare is not purchasable for Ve S.L. Mestre leaving at 19:47 pm and reaching Paris L at 8:37 am ?
Oohlala1 is offline  
Jun 26th, 2010, 09:10 AM
  #26  
 
Join Date: Nov 2004
Posts: 7,145
Trenitalia does not accept American credit cards. Have you tried the French railway at www.voyages-sncf.com? (Pick your country as Great Britain.)
Mimar is offline  
Jun 26th, 2010, 09:11 AM
  #27  
 
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P.S. Trenitalia probably figures out what country you're accessing the Internet from.
Mimar is offline  
Jun 26th, 2010, 10:40 AM
  #28  
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Mimar, how do I pick up my tickets? I could have them sent to the apartment where I am staying in Paris but will they ship to The U.S.?
Oohlala1 is offline  
Jun 26th, 2010, 01:22 PM
  #29  
 
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Oohlala 1,

Since you're going to be in Paris before you go to Italy, if you can handle the French at www.voyages-sncf.com, book your tickets on that site and choose "Gare ou boutique" for ticket retrieval. Go to any SNCF station or ticket shop and present the confirmation number you'll be sent by e-mail plus the credit card you used to book the tickets.
TimS is offline  
Jun 26th, 2010, 08:12 PM
  #30  
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TimS, Mimar, Kybourbon, I was actually able to book my tickets! The sncf site was quite easy to understand.

Je vous remercie de tout coeur.
Oohlala1 is offline  
Jun 26th, 2010, 08:23 PM
  #31  
 
Join Date: Jan 2006
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Man this shows that persistance pays! - how long are you planning to be in Vanice? I have posted some advice and notes on a recent two day stop in Venice prior to a cruise on the "Gem" - click on my screen name and you'll see my trip report.
BTW, I bought tix for Milan to Venice and elected to just wait in line for a human - this was not a bad deal as the Trentalia people were actually quite helpful. However, heard from alot of people that the automatic machines were easy to use.
docdan is offline  
Jun 26th, 2010, 09:35 PM
  #32  
 
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why don't you buy a pass?
ansh_jain_97 is offline  
Jun 27th, 2010, 05:24 AM
  #33  
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Docdan,

We are planning to be in Venice for 1 N and 34 hours. I have posted a question for you on your trip report thread.
Oohlala1 is offline  
Jun 27th, 2010, 06:51 AM
  #34  
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ansh_jain_97, It did not make sense to buy a pass.

I do need to still buy tickets for Rome to Florence (August 1)and from Florence to Venice (August 2). Question is how if I want that discount for booking 30 days in advance.
Oohlala1 is offline  
Jun 27th, 2010, 11:59 AM
  #35  
 
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I didn't know you had planned to be in Paris first. Since you will be in Paris first, you could book the rest of your Italy tickets on the sncf website, but it's not showing any of the discount tickets on the French website.
kybourbon is online now  
Jun 27th, 2010, 02:44 PM
  #36  
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I know...I will have to pay 39 E more for Rome-Florence. Have not checked Florence-Venice.
Oohlala1 is offline  
Jul 1st, 2010, 06:21 AM
  #37  
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Great news! A friend who is in Italy has booked our tickets from Rome-Florence. And on the last day I could have got that 30 day advance purchase discount. Yaay!
Oohlala1 is offline  
Jul 1st, 2010, 07:51 PM
  #38  
 
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Great! You got a bargain!
kybourbon is online now  
Jul 4th, 2010, 06:36 AM
  #39  
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Join Date: May 2010
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Aye! Kybourbon, do let us know if you are able to get the Trenitalia train tickets through the AmEx office in Rome. And if you don't mind asking them if they will book if a AmEx cardholder calls to buy tickets.
Oohlala1 is offline  
Jul 4th, 2010, 07:17 PM
  #40  
 
Join Date: Feb 2003
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Mimar:
"Trenitalia probably figures out what country you're accessing the Internet from."

They can read your IP address. They can also tell from the number on your cc.
Ann1 is offline  

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