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-   -   Parishuttle (https://www.fodors.com/community/europe/parishuttle-302104/)

Jam Mar 30th, 2003 09:52 AM

Parishuttle
 
I just came back from Paris and highly recommend the Parishuttle where Mark Harris is now. A special price is being offered 26 Euros for 1 person and 15 Euros for 2 or more from CDG to Paris. The shuttle arrived right on time both at CDG and at the hotel. Granted you maybe sharing the van with other guests but I figure it's a great way to see other areas of Paris off the beaten track. I can't rave enough for the ontime service and friendliness of the drivers and staff manning the telephones. You also don't have to pay extra for huge pieces of luggage. They also accept credit cards which was a big plus because I had trouble getting Euros from the bank machine at CDG, which would of been a big glinch if I had planned on taking a taxi.

grandmere Mar 30th, 2003 06:47 PM

Many taxis take credit cards today; I found this out when ATM at CDG was not working the early morning I arrived.

American_Traveler Mar 31st, 2003 03:51 PM

Jam,<BR><BR>Thanks for the tip on the Paris Shuttle. I booked them and hope I have as good as luck as you did. <BR><BR>I'm a little sketchy as to exactly where one is to meet them outside. Can you suggest a landmark?<BR><BR>Thanks,<BR>Tim

Patrick Mar 31st, 2003 04:53 PM

I'm curious about their being &quot;right on time&quot;. I was under the impression you had to wait until you get there and then call them. Is that no longer true? Do they actually meet your flight, or hold up a sign as you exit customs?<BR>

Budman Mar 31st, 2003 05:48 PM

Jam, you sound like a commercial for Parishuttle.<BR><BR>I took a taxi, didn't have to wait, and got where I was going, direct. 40 euro, 2 people, lots of luggage (thanks to my wife).<BR><BR>I don't need a tour of the city after being jetlagged, cranky, and in dire need of a nap.

Patrick Mar 31st, 2003 05:59 PM

Well, this site seems to be full of ads like this today. Saw another one for apts. in Paris. I see Jam has only ever posted here three times. All three times to advertise Parishuttle. Kind of fishy when that is the only thing he can talk about after a trip to Paris. Was the shuttle ride the best thing about your whole trip, Jam?<BR>Now I'm kind of embarrassed that I didn't catch this the first time when I responded, thinking this was a legitimate post.

Betsy Mar 31st, 2003 07:30 PM

Patrick, I can assure you that jam (aka Janice) is a real live person who lives not far from me in CA. In fact, I had breakfast with her this morning so she could tell me about her trip to Paris. I introduced her to this board just before her trip when she wondered how to get to/from CDG. I met her and her husband in our prepared childbirth class about 24 years ago.<BR><BR>I told her that there is an informal &quot;obligation&quot; to post a trip report upon her return and I hope she'll do so after her jetlag is over. <BR><BR>She told Mark she would post a little review of Parishuttle because he was so helpful to her in coordinating two different arrivals and departures among her family members.<BR><BR>

francophile03 Mar 31st, 2003 09:37 PM

Anyway, I agree with Budman in taking a taxi instead of a shuttle for all the same reasons mentioned.

mark Apr 1st, 2003 02:08 AM

Dear Patrick <BR><BR>I can assure you that &quot;Jam&quot; is not employed by Parishuttle nor are any other posters on Fodors who may cite &quot; Parishuttle &quot; with both positive &amp; negative comments.<BR><BR>I thank you though for making me laugh during these difficult times though Patrick.<BR> <BR>For your information the number of Fodorites that use Parishuttle make up less than 0.2 % of our annual loading figures. <BR>We average 350 customers per day . I will let you do the math.<BR><BR>I personally have been a regular on fodors for several years now.I do not blatantly advertise the service nor the prices of parishuttle.I intervene only when a question is asked or to correct incorrect information.<BR><BR>I do believe however that you should not criticise something until you have actually tried it.<BR><BR>Travel Forums such as fodors provide myself ( &amp; no doubt countless other tourist service providers ) with an excellent source of customer service feedback.I have discovered many things about the conduct of my drivers , Paris hotel receptionists , airport employees etc purely through Fodors &amp; fodorites.<BR>These are insights that would probably never have grasped my attention if I had not looked at this &amp; other forums.<BR><BR>The service we provide can &amp; will be improved , I admit its not perfect , but judging by the comments I've read over the last year the plaudits outweigh the plaintiffs 5:1.<BR>When you consider that customers are 15 times more likely to complain about a service ( consumer survey study by maison de la France )than praise it then I get the impression that we are on the right track.<BR><BR>Ms &quot; Jam &quot; I am glad that you appreciated the service &amp; thank you for your comments.<BR><BR>I wish all Fodorites a particularly good afternoon from sunny Paris where I can assure you there is NO animosity towards British or American tourists from the french.( No more than pre - war at any rate )<BR>Unlike a certain &quot; americain in paris&quot; I actually do live here and would be happy to answer any questions any one may have about this beautiful city.<BR><BR>best regards<BR><BR>Mark Harris<BR>Parishuttle<BR><BR><BR><BR><BR><BR> <BR>

Travelnut Apr 1st, 2003 05:12 AM

American_Traveler: I didn't see an answer to your question. When you call the shuttle to confirm your arrival, they should tell you what door# to go out to wait for them. (&quot;Porte&quot;).<BR>Since they pick up at either T1 or T2, I don't remember myself what the number(s) are.<BR>And I'm gonna say this again, b/c it was true for me and another woman in my office (different trips) that when you use the public phone to call the shuttle, you don't need any coins or a phone card - BUT you may need to find a button on the phone that says 'sans carte' so your call will go through.

eric502 Apr 1st, 2003 06:03 AM

Hello Mark<BR><BR>I have never used your service, we usually take the bus or RER into Paris but I would not hesitate to after reading your message. <BR><BR>We were in Paris in Dec and didn't have any problems at all and we are coming back in May.<BR><BR>I do not agree with the French government at this time but I respect people's rights, American, British, French to disagree as long as were all civilized toward each other. I liked the comment that Colin Powell made the other day, &quot;the French and American's are like a married couple that have been in counseling for 200 years&quot;, that may not be a exact quote.<BR><BR>See ya later

mark Apr 1st, 2003 07:06 AM

Dear Eric <BR><BR>Contact me directly when you decide to come to Paris &amp; I will be happy to arrange transfers for you.<BR><BR>Regarding the anglo/american/french relations at the moment you can imagine the heated debates I am currently having with my french g/f &amp; her french family not to mention my french work colleagues who have started calling me Major Harris.<BR><BR>best regards <BR><BR>Mark<BR>Parishuttle<BR><BR><BR><BR>

Giovanna Apr 1st, 2003 07:26 AM

One more vote for Parishuttle from another satisfoed customer who lives in the SF Bay Area. As far as &quot;a tour of the city&quot; is concerned, we had one other couple in our shuttle who were dropped off very near our destination, and we enjoyed visiting with them. Coincidentally, they were from California too. <BR><BR>Taxis are fine and take them if you wish (the &quot;american in paris&quot; will be thrilled), but we will always e-mail Mark for our transport to and from the airport on our trips to Paris.

American_Traveler Apr 1st, 2003 02:58 PM

Travelnut, thanks for the tip about the pressing the &quot;sans carte&quot; button when calling a toll-free number. I'm not so sure I would have figured out, especially after a long relatively sleepless flight.<BR><BR>Mark Harris, maybe I'll see or talk to you?<BR><BR>Tim

Patrick Apr 1st, 2003 03:43 PM

I apologize for my assumption that since Jam's only posts here have been about Paris Shuttle that he seemed to be &quot;advertising&quot;.<BR><BR>I am still curious about the pick-up procedure, however. When I arrange a car service in London, I'm always met by a smiling face with my name on a sign as I exit customs. Is this still not the case with Paris Shuttle? If you must find a phone and call, how do you do that with no coins or do you have to first get cash in euro, then go buy a phone card to make the call? And how long after making the call does the shuttle usually arrive. It seems I've heard reports that it is usually about a half hour. Is that right? If that is the case, I'd normally be at least half way to my hotel by then if I took a taxi. <BR><BR>To each his own, and I'm not arguing the point if someone prefers taking the shuttle to save a couple of dollars, but I'm still unclear of just what the procedure is and how long it takes. In fact, I've never flown into Paris from the US, only shorter flights, but am curious for future information. I know that when I arrive from a Trans-Atlantic, I want to get to my hotel or apartment as soon as possible.

Patrick Apr 1st, 2003 03:46 PM

OOOps, and now I also must apologize for failing to see travelnut's advice about finding the sans carte button to make the call. At least I understand that part.

Maribel Apr 1st, 2003 04:32 PM

Hi Patrick,<BR>Here's our Jan. experience (our 4th) with Parishuttle.<BR>We emailed Mark in advance and pre-paid via c.c. He gave us a courtesy Fodors discount of 15 euros p.p. Since we only had carry on garmet bags (well within our &quot;legal&quot; limit-flew business class), we had no luggage to claim, so we immediately called the number listed on their web page. No, you don't need coins, phone card, nor did we need to find any sans carte button on the phone. We simply picked up a regular public phone in baggage claim (they're readily available right at the carrousels) and dailed the toll free number. An agent speaking perfect English came on the line and told us which door to go to. OUR dumb mistake was to go to that # door at the upper level rather than downstairs (jet lag brain cramps), and fairly soon the Parishuttle driver came running up to fetch us, realizing that we were probably waiting at the wrong level. On this run into the city, we didn't have the van to ourselves as we did last yr. There was 1 other couple, but we were dropped off first. On our trip last spring, we called AFTER claiming our luggage as is requested, went directly to the correct door, and there was the van with driver waiting for us! As I said, we had it all to ourselves and reached the Rue Jacob in exactly 30 minutes! <BR>We don't use Parishuttle on the city to CDG <BR>return, as we want to enjoy each and every single last minute and not have to leave for the airport so early. We always taxi back to CDG (50 euros, plus tip in Jan.)<BR>Hope this explains a bit more.

pumpkin Apr 1st, 2003 04:37 PM

Can anyone post the e-mail for Mark at Paris Shuttle? Also, I thought I remembered seeing a post that indicated Mark had left Paris Shuttle and was doing business elsewhere...can someone clarify my foggy memory?<BR><BR>Thanks,<BR>Jean

Maribel Apr 1st, 2003 04:44 PM

It's [email protected]

Christina Apr 1st, 2003 07:25 PM

He used to work at a different airport shuttle company BEFORE parishuttle


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