Hi FB

Thank you for bringing up this old post.

>I can not recommend Nova Car... When we got to the car rental company,... we ended up paying 20% more for car rental, additional driver, satellite navigation and insurance.<

Name of the rental agency?

Did You see the message "There may be a one way fee to be paid on this rental.
Please check the car rentals company's terms and conditions carefully"?

Did you read "Car rental terms and conditions"?

Did you immediately call Nova?

((I))