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-   -   need help with trenitalia website (https://www.fodors.com/community/europe/need-help-with-trenitalia-website-696716/)

marymarathons Apr 13th, 2007 10:05 PM

need help with trenitalia website
 
I am trying to purchase train tickets online at trenitalia.com for 8 persons. I am purchasing 4 tickets at a time. The assigned seat numbers are not all in sequence. I have copied from the trenitalia purchase summary page:

Seats details
Mandatory reservation
Assigned seat in couch 7: 51 , 52 , 58 , 53

Are these seats next to each other? Seems that seat 58 will not be next to the others. I have tried this purchase several times and each time one seat is out of sequence. Is there any way to see a seating chart?

sardog10 Apr 13th, 2007 10:23 PM

Apologies if this is a repeat. The site has gone crazy again and won't show my reply. Here is a pdf with seating charts. It doesn't make sense, but yes, those seats are all together.

http://downloads.raileurope.com/pdf/...escription.pdf

marymarathons Apr 14th, 2007 06:33 AM

sardog
Thanks for the seating chart info. Now I see that these seats are together.
Mary

mary09 Apr 27th, 2007 09:46 AM

Sar, thank you for that chart! That is the first one I have seen and the seat numbers online make SO much more sense now. Thanks!

marymarathons May 15th, 2007 09:07 PM

I am trying to purchase another set of train tickers on-line. This time the assigned seat numbers are in sequence but according to the seating chart below these seats are NOT next to each other.

http://downloads.raileurope.com/pdf/...escription.pdf

I have copied from the trenitalia purchase summary page:

Seats details
Mandatory reservation
Assigned seat in couch 7: 32, 33, 34, 35

What am I missing? Can anyone make sense of this?

altamiro May 16th, 2007 02:47 AM

>What am I missing? Can anyone make sense of this?

What is exactly your problem with this? Probably there is simply no empty 4-seat group left. Is it that bad?


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