there was a lot of trouble at the beginning when Yodel were delivering them - there was even a report of one driver throwing the package into the recipient's garden, leading to understandable ire when the poppies were found to be broken.

I suspect that they have solved the problem by having some more made to replace the broken ones.

Yes,I'm sure if I get a replacement, it will not likely be one that was part of the original installation. Ah, well, hopefully I will at least get the replacement.

Poppy update; I finally heard back from the email address to which I was referred. They asked me to send it back using a UK delivery service. I wrote back explaining I am "out in the colonies" so they have asked for photos of the poppy, the label and the packaging which I have sent....fingers crossed. I certainly get the sense that they are trying to do the right thing.

POPPY UPDATE: I got my replacement poppy today...intact, thank goodness. I was afraid that it might not have been part of the original installation, but it actually has some dirt and cob webs on it, so it certainly appears to be original. Anyway, I am delighted to have it.

Terrific!

great news jane.

I hope that it brings you much pleasure.