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More on London Eye, The Good, The Bad, and the Ugly

More on London Eye, The Good, The Bad, and the Ugly

Apr 9th, 2000, 06:08 AM
  #21  
Lori
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Alex,
Thanks for the lowdown on the process of boarding etc. You are wonderful to post this. We have a reservation for April 17 on it - if it's raining we will still do it but we will be in London for another week after that yet so maybe we will be able to get tickets for another time/day - who knows! It sounds like quite the experience, I had no idea the capsules hold 24 people - that's a lot! I'll report back on it as well as the other things we see/do. We've been to London many times so we will probably not be doing all tourist things tho. Thanks again to all of you that helped with this (I love this forum).
 
Jan 14th, 2001, 01:49 AM
  #22  
Sheila
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topping
 
Jan 14th, 2001, 03:19 AM
  #23  
Kavey
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Hi

I have been on the London Eye twice, last time was yesterday, but I must have missed this post before so will post on my experiences.

First time: I think this was around September '00 sometime, at about 3pm on a Friday afternoon. I cant comment on booking the tickets as this was a thank you from my boss to the team for our hard work on a long project last year. As for the queuing, it is uncovered as previously mentioned, though by the the time we went, they had added some half way decent looking queue barriers, but the ground was still gravel. We queued about half an hour total before getting on the eye. The trip is soooo smooth it almost seems your arent moving until you look at the capsules on the opposite side of the wheel and can see the movement. The view is fantastic and we had fun spotting our office (we think). There are guide books available with photos and arrows to help you identify many famous buildings and areas, these are worth it for tourists, we managed a lot without the guide though.

This is geting long so second visit on next post:
 
Jan 14th, 2001, 03:29 AM
  #24  
kavey
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Second Visit 13th Jan 01. I booked on the phone line a week in advance, BOY was that a trauma and a half. I wont go into the details as they have been posted but the main annoyance is that you cant skip ahead of the full message lists. Also when I used it I got right through to choosing a date. I had originally chosen 14th Jan. They tell you the times available. None suited us. Then you can either select a time stated, go on automatically to the next date chronologically, or eneter an alternative date of your own. I wanted 13th so chose last option. But unfortunately this hadnt actually been set up correctly and it took me automatically to February (eye closes for maintenance on 15th Jan). I was so pissed off but luckily they did give out a technical assistance number which I wish I had kept. I phoned this and spoke to real people and booked a slot on 13th in minutes.
 
Jan 14th, 2001, 03:29 AM
  #25  
kavey
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contd

Collecting worked fine for me as I successfully used the credit card machine mentioned, though I recall it took my boss 20 mins last time.

Trip as usual was fine.

Be warned tickets are non refundable. I booked 4, but my sister in law was ill and couldnt come. I had a ticket which cost me 9 to sell. I ignored the No tout rule to try and sell it. Imean I hardly look like a real tout, I had my husband and neice with me and 1 ticket only to sell! I did sell it eventually for 6.

We went for 10.30 am slot and only had to queue less than 10 mins altogether to get on the eye, the pre holding area was not even being used this time.

Again RIDE was fantastic, I disagree and think it is comparable with Eiffel, I much prefer it.

Kavey
 
Jan 14th, 2001, 04:49 AM
  #26  
Judy
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Thanks Kavey and Lori for the info. Hopefully, we will be going? I am waiting to see if my BA package has any vouchers for the Eye. Judy
 
Jan 14th, 2001, 05:06 AM
  #27  
Lona Valmoro
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I am coming to this message a bit late in the game but I live in London and a few friends of mine have told me that the London Eye is not all that spectacular *unless* you do it in the evening. Certainly not worth the money and hassle!
 
Jan 15th, 2001, 04:24 AM
  #28  
Kavey
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Disagree. I was born in London and have lived within 30 miles of it all my life. And in it for the last 7 years.

I think the London Eye is good to both day and night, very different views. I have seen it twice during the day (and could do so many more times without being bored) and now want to book a night trip to see the lights.

If you dont like admiring views then I can see you might not like it...

Kavey
 
Jan 15th, 2001, 05:50 AM
  #29  
lent
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We went without reservations on a Sunday morning in August 2000 and got tickets for the very next round. All lines were full-up, but moved quickly. My tip would be to take a picture of one of the cars beside you when you are at the top. That makes it easy to explain the whole thing to others, plus it's a funny view.
 
Jan 15th, 2001, 07:33 AM
  #30  
Lori
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It seemed really strange to me to see my original post from almost a year ago up on the board today!! Kavey, your reservation experience sounded like mine did. We want to go again while in London in April (this time a night ride) but because the phone line is such a hassle I was thinking we'd just wait till we are in London and then I'd call or we'd stop by and see about tickets for a night ride. What do you think? I can't cope with their tele. reservation system, I thought they would have improved upon it by now but it sounds like it still is the pits.
 
Jan 15th, 2001, 09:04 AM
  #31  
alex
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Lori and everyone,

Yes, it was weird seeing this post from a year ago reappearing (with my reply of April 2000).

Anyhow, the terrible phone line still remains a problem with gremlins in the system - when I tried to book, I called about 5 times and after selecting an available date, it kept repeating the old options, until it eventually told me to call back when the office was open during office hours. Yet when I tried the next day, I got my booking done in one go, though it still takes about 5 minutes, even if it goes smoothly and you pay an extra 50p for the privilege!

This time we went at 4pm on a cold Monday - just at dusk - it really was spectacular compared to my first experience in the rain. No wait at all and only 8 people in the capsule so plenty of room to move. I think the moral of the story is to pick a weekday if possible.

It probably is worth booking if you get nervous about these things, even though tickets are available on the door. I booked on the basis that everytime I've been nearby, there have been long queues and the day tickets are all sold out (prob a certainty on weekends..).

The Eye reopens in mid-February, and it's firmly on our list of places to take visitors to, even though it is expensive.
 
Jan 15th, 2001, 10:49 AM
  #32  
Lori
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Thanks for the update, Alex. Sounds like you and Kavey had the same fun with the reservation system. I really wonder why they can't (won't) do something about it, at least an option to press if you are calling from outside the UK at least to speed it up.
I think this time we will just wait till we get to London and see about a night time ticket then, I'd love to see the city lights as they daytime ride was fabulous. The Eye is really the only place we've experience any real inefficiency in booking anything (in the U.S., U.K. or anyplace else for that matter.
 
Feb 14th, 2001, 05:14 AM
  #33  
alex
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to the top for paul...
 

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