Is Air France that bad?

Apr 26th, 2007, 07:48 PM
Join Date: Jan 2005
Posts: 1,571
Numerous Air France flights, mostly trans-Atlantic. They are superior in cabin service and average in most everything else. One note: They are overbooking on the New York/Newark and Washington routes, at least. On a recent Paris-to Washington flight, I arrived at check-in-30 minutes before check-in closing (not counting in-line waiting time) and was told the flight was full and that I was No. 20 on the list for standby. I did not make the flight and was placed on another Air France flight seven hours later. Not exceedingly distressing in my case, the "penalty" for cutting it close, and the compensation covered the cost of the flight. I expect to fly Air France again.
Dave_in_Paris is offline  
Apr 26th, 2007, 09:27 PM
Join Date: Feb 2007
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From Bos to CDG, avoid the middle seat at all cost on their 747's. Each row has a box under the middle seat, probably for the seatback entertainment. It was impossible to stretch one's leg.
earnestly is offline  
Apr 27th, 2007, 01:43 PM
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i flew Air France from NY to Paris. It wasn't bad at all... nothing to write home about.. but nothing bad.
sunnyeve17 is offline  
Apr 27th, 2007, 01:51 PM
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We have flown LAX to CDG on Air France several times. Typical coach class. Flight & crew have always been fine.

But I must say, the food on the last trip was awful...we literally could not figure out what is was. They claimed is was some sort of noodle dish.

But I'd fly them again if they had a good deal (but I'll bring my own food).
Jim_Tardio is offline  
Apr 28th, 2007, 06:10 AM
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Rastaguytoday is offline  
Apr 28th, 2007, 08:38 AM
Join Date: Mar 2003
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We flew Air France from U.S. to Cairo, Egypt via Paris. Service was excellent. Food very tasty! True, on-time performance isn't a huge priority, but that's the French for you. We always made it from point A to B without many problems. You don't really have to worry about missing a connection, because they all leave late. If it's a good deal, I would recommend Air France.
vegaslover73 is offline  
Apr 28th, 2007, 12:28 PM
Join Date: Apr 2007
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I have flown the past four years to Paris (CDG) from both Chicago (ORD) on AA & Atlanta (ATL) on AF. My opinion is that the AF was the most enjoyable. One other poster was correct about US carriers, on AA everything was extra, and the food was not at all memorable. This past February on AF, the food was much better, complimentary wine (they are French!), and even Congac after dinner

I was impressed by the self service beverage cart in use between attendant visits. Headphones, wetnaps and even blindfolds are complimentary, all together in a small "care package". If only the US carriers would take one AF flight to notice the small differences. Once you get past the France bashing (contrary to popular belief, I have met more rude Americans than French!!!), the level of service is welcome. I'm sure First Class is a different experience, but this is just my opinion, based upon real life........
justanothertraveler is offline  
Apr 28th, 2007, 03:20 PM
Join Date: Aug 2003
Posts: 106
My wife and I have flown AF, Houston to CDG numerous times. Great Airline! U.S. carriers could use some lessons from AF regarding service. Blue skies and keep the greasy side down. Ciao.
turbokid is offline  
Apr 28th, 2007, 04:38 PM
Join Date: Dec 2003
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Be wary if you're tall! The seats are small and close together, so much that when my son dropped a toy on the floor, I couldn't reach down and pick it up. My husband is 6'3" tall, and I'm 5'9". My husband could stick one leg into the aisle, but then he ran the risk of tripping someone or getting run over by a cart. We came from LAX to CDG- I imagine this wouldn't have been so unbearable if it were a shorter flight. There were medical emergencies on the way to Paris and back (!) and they handled it all beautifully. AF wouldn't be my first choice again, but it isn't a disaster, either.
mamazebra is offline  
Apr 30th, 2007, 05:23 AM
Join Date: Sep 2006
Posts: 20
Air France is BAD! Very bad!
I have had several bad experiences flying Air France and the last one was in Sep 2006 when I was actually sent by the French government to France to do special features on French Food, Wine, Travel, etc. Checking in at Air Franec in Charles De Gaulle, one of the world's most user unfriendly and ill designed airports, the Air France staff refused to put me in Business Class for my flight back to Singapore, DESPITE having clear instructions from the Air France office in Singapore to do so, as I had been sent to France to expressly write about French Food, wine, etc.
I was not pleased. On board the plane, the female purser who was very old and ugly looking added insult to injury by upgrading the lady in the row in front of me. I told her that I was supposed to be upgraded to which she became very unpleasant, rude and hostile. She kept saying, "It is up to the Captain. I am only following instructions." I told her politely that that was what the Nazis said at the Nuremberg trials, "I was only following orders." Yes, and we all know what happened, 6 million Jews died in Konzentrationslaeger (Concentration camps) during WW2. The lady Purser turned even more nasty after that. On my return, I wrote a long letter to Air France to complain and received a nice reply apologizing and saying that they were well aware of their shortcomings and the poor attitude of their staff at Paris CDG airport, and that they were taking steps to retrain and improve matters for their pasengers. I really hope so!
Then the Air France rep in Singapore had the gall to ask me why I did not write nice things about Air France in my features. I fact, I was being very kind and did not mention Air France at all. It is the first rule of responsible journalism to be Accurate and Truthful. Now when I read the question by j_999_9, "Is Air France that bad?" I have to reply truthfully. YES! Think twice before you fly Air France. By Dr. Michael Lim The Travelling Gourmet who is a renowned Travel, Food and Wine Writer/Editor in Asia.
thetravellinggourmet is offline  
Apr 30th, 2007, 05:35 AM
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as I had been sent to France to expressly write about French Food, wine

well, dufus, if weren't such an agesist and a sexist and hadn;'t written all that BS about French food and wine they probably would have let you fly in the hold...

what a whiner and I thought Budman was bad!
Dukey is offline  
Apr 30th, 2007, 05:35 AM
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I really don't understand why they didn't upgrade you Mr. Travelling gourmet, particularly after your insightful nazi reference.
Lawchick is offline  
Apr 30th, 2007, 05:37 AM
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Oh, I forgot to say, I fly Air France about 4 to 6 times per month and I find them fine.
Lawchick is offline  
Apr 30th, 2007, 06:37 AM
Join Date: Jul 2005
Posts: 64
We flew Air France in December to Paris; didn't have any problems, except for that long shuttle ride at CDG, which is more annoying than anything else. We've flown a lot of carriers and Air France is much better than US Airways - which has to be the WORST airline out there . You should have seen the lost baggage piles during the winter storms in March - no security, anyone could walk in and pick up a lost bag and walk out.

So, compared to this - Air France is a breeze! And the wine and baguettes are free in coach.
scubapuppies is offline  

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