Ireland - Car rental, major confusion

Jun 12th, 2007, 02:53 PM
Join Date: May 2007
Posts: 49,440
for some reason my post came up after karen pilk aleady wrote. sorry about that.
nanabee is offline  
Jun 12th, 2007, 02:56 PM
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Make VERY sure your credit card does cover you in Ireland. Most no longer do. And sometimes the Stateside credit card customer service agents don't know the situation.
janisj is online now  
Jun 12th, 2007, 03:27 PM
Join Date: Oct 2005
Posts: 3,222
I will just re-iterate what others have said about credit cards -- a few years ago, we found one that covered Ireland, but not Italy (another commonly excluded country). Another one covered Italy, but not Ireland, so check your user agreements closely!
surfmom is offline  
Jun 12th, 2007, 03:43 PM
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Do NOT rely on what the card issuer (bank) says!!! Call VISA Customer Service and ask THEM. Unless something has drastically changed in the last few weeks, VISA (Unless it is CERTAIN CANADIAN VISA CARDS) have NOT covered Ireland in YEARS..

Neither does Discover or American Express. As of this last September, only MasterCard WORLD Cards, CERTAIN CANADIAN VISA and Diner's Club still OFFER coverage in the Republic of Ireland. Northern Ireland, which is part of the United Kingdom falls under different rules.

When you call, be SURE to specify that the rental involves the REPUBLIC OF IRELAND.

I will make my NINTH such rental using a credit card to refuse the CDW and EXCESS (Deductible), in just a little over a week. So far, I have only had to pay for one tire (which wouldn't have been covered by the CDW EITHER) -- to the tune of about 100 Euro.

I used to use a Plantinum MasterCard, until the rules changed. Chase representatives ASSURED me that THEIR Platinum MC still covered Ireland, but when I called 1 800 MC ASSIST, MasterCard said, "NO" -- unequivically.
So I cancelled that Platinum Card and replaced it with a Bank of America World Card, which BofA AND, more importantly, MasterCard, say has coverage in the Republic.

Some Caveats --

It is at the OPTION of the Rental Company to Accept or Refuse the MasterRental Coverage, but that fact should be apparrent if they offer Non-Inclusive Rentals.

ALL transactions involving the rental (Reservation, Pick-Up AND Return) MUST be done using the Credit Card that provides the Coverage. That means that you can't use the card to pick up the car and then pay cash, or with a different card. You wouldn't be wise to do that anyway -- charges can show up DAYS after the car is returned.

The card HOLDER MUST be listed as a driver on the car AND sign the rental contract, and ALL additional drivers MUST be listed on the original rental contract.

You MUST DECLINE (Refuse) ALL offered Insurances (Theft and CDW). If you purchase ANY level of coverage, MasterRental Coverage is VOID.

MasterCard or Diner's Club can and will explain ALL the rules. Call them.

If you buy JUST the CDW, you will be facing a deductible (or 'EXCESS') of somewhere between 500 and 1000 Euro.
Even if you buy ALL the 'EXTRA' insurance from the rental company (at a cost of a couple hundred dollars), it will still leave you with a 100 Euro deductible AND probably not cover tires, windscreens, side mirrors or undercarraige damage (Neither will the Credit Cards).

If you have an accident, the rental company will bill you, through your credit card and MasterRental will reimburse you / your credit card. I've been TOLD that they DON'T reimburse the VALUE ADDED TAX (VAT), but I don't have any first-hand knowledge.

Is the 'Peace Of Mind' of having (MOSTLY) Full Insurance WORTH the $2-300 cost of buying the CDW and the Super CDW, rather than using a MC World Card or a Diner's Club?

It isn't for me, but ..

Only YOU can answer for YOU.

Itallian_Chauffer is offline  
Jun 20th, 2007, 10:13 AM
Join Date: May 2007
Posts: 10
ok - just read through the entire thread. thank you all for your insights and suggestions. we're leaving in a week and still need to rent a car for the dublin/galway/westport area -- 8 days.

please correct if i don't understand this correctly - but this is what i THINK i learned and some questions ...

1.we just called our platinum business MC rep and we are planning to get collision/damage coverage from them. therefore, we decline the cdw/cdi and the excess and super cdw from the rental company??

2. we are still allowed to purchase tire/rim damage from insurance 4hire and MC will still cover us on the other stuff.

3. liability to us (driver and passenger) is covered by our medical insurance in the states.

4. how do we deal with liability for other driver again?

5. everything about the car goes on the Platinum Business Mastercard so we are covered

6. Nova/Irish Car Rentals are good choices for companies

7. where are the other costs?

Thanks for all your help!! This stuff is nutso!!
bottledog is offline  
Jun 20th, 2007, 10:18 AM
Join Date: May 2007
Posts: 10
PS Are we crazy to have waited this long to rent a car? eek!

We will be in Dublin (by St Stephens Green) the day we want to rent the car and depart. Is it best to rent at the airport or somewhere in the city?

And, which car do you recommend for 2 people 2/3 suitcases that isn't tiny but isn't too big for the streets either?

Thank you!
bottledog is offline  
Jun 20th, 2007, 10:33 AM
Join Date: May 2007
Posts: 10
and lastly which is best for purchasing fuel -- "piece of mind" - can return car without a full tank and prepay for discounted fuel?? or "standard" must return car with a full tank to get deposit back.

thank you again for any help you guys can offer!!
bottledog is offline  
Jun 20th, 2007, 10:54 AM
Join Date: Jan 2006
Posts: 181
I am happy that others have the same confusion about renting a car in Ireland. I thought it was just me.

I have rented cars a few times in Europe and never gave it a second thought, but Ireland is starting to scare me.

Hope experienced Ireland travelers who rent cars, continue to help out on this thread. Thanks to all for the help so far and for xyz99 for posting.
Nuttela is offline  
Jun 20th, 2007, 09:25 PM
Join Date: Feb 2007
Posts: 49
As far as the fuel goes, we rented the car from Avis City Centre with a near empty fuel tank and were told to bring it back empty. They directed us to the nearest gas station that had reasonable prices. It worked out well.
bluesmusic is offline  
Jun 23rd, 2007, 06:04 AM
Join Date: Nov 2005
Posts: 31
Just returned from renting a car from Avis at Dublin Airport. Drove 4 km from the airport and had a blowout down to the rim. They were very nice and fixed it within an hour. Then 5 hours later, outside Belfast had another blowout. was not so nice but eventually someone came and fixed it. But, guess what, though we had completed all the coverages including for excess, the contract does say that keys and "tyres" are not included. I had to pay an additional $340. Yuck! I had one blowout in 45 years of driving and then two in one day - must be my fault. My daughter and I noticed there are zillions of tire shops in Ireland and N.I. Must have something to do with the roads. Wonderful country but harrowing driving and car rentals!
Rosalinda is offline  
Jun 23rd, 2007, 10:43 PM
Join Date: Jan 2007
Posts: 44
Bottledog: The last two weeks of May we rented a Ford Focus from Hertz at Dublin Aiport. It fit the three of us and our luggage without problem.

I had read about possibly being charged for tires on this post before I left so I did end up rejecting the first car they offered me because the tires looked a bit worn. The exterior of the car was all scratched up but that appeared to be typical for a rental.

My mastercard covered the insurance so I had to waive all insurance offered by Hertz. Waiving their insurance did make me a little nervous, but it saved me $500 I would have spent. I did need a letter from my credit card to prove this.

When I returned the car, the only thing the agent checked was the tires.
Overall the experience was good and I would have no problem renting a car there again.
Chloe2 is offline  
Jun 28th, 2007, 03:47 PM
Join Date: Aug 2004
Posts: 478
Talk about confusing. I called my Capital One Platinum Master Card and they told me I had coverage up to 15 days in Ireland. I spoke to a real person. Then I called the MC assist number and by recording listened to all the terms including "where"" the coverage was good. The recording said that among other countries such as Australia, Ireland "May not " be covered. I basically am still not sure if my card covers me.

One more thing regarding rental companies. I noticed Thrifty has a terrible practice of not showing you anything close to what your total will be with taxes when you rent your car online. In the small terms and conditions, it has many things listed separately, but I even held a car at a ridiculously cheap rate and although it did add some taxes, it did not give me the total with insurance.

What I like about Dan Dooleys is that everything is shown to you before you reserve and it seems you would not have as many surprises. The bottom line is less in the long run with Dan Dooleys. I saw the one terrible review about them, but then, I have not seen many bad reviews. I also utilize tripadvisor, and most people there recommend them.
wtggirl is offline  
Jun 28th, 2007, 07:25 PM
Join Date: Mar 2005
Posts: 150
Please read your cc rental agreement
very carefully. They do not cover
the other car or their passengers.
We usually rent through Autoeurope and
they have good third party coverage
even with their basic coverage.
We have a world Mastercard and I think
they cover only your car rental and
not you as a passenger. I haven't
read it for a couple of years, but I
doubt if they have changed it.
Maybe Autoeurope had changed their
coverage, too.

Katiemay is offline  
Jun 28th, 2007, 09:33 PM
Join Date: Jun 2006
Posts: 234
I always rented from Dan Montoya here in California. He had Budget Ireland and I would pay in US $ before I left. He would send me the contract and I presented it at the counter and the only charge was to my credit card for a full tank of gas, which was credited back when I returned the car full. I tried another company last year that seemed to be cheaper, but when I turned in the car and got the final bill, it was more..with all the extra charges and the full tank of gas that they charged me 25E more than it cost me to fill it during my trip. Dan has changed companies and now has National. I definitely will deal with him from now on. If there is any problem I just call his 800 number and he takes care of it. No surprises in price either. You might give him a call for a quote (800) 284-2354
maureencol is offline  
Jul 29th, 2007, 05:30 PM
Join Date: Mar 2005
Posts: 58
I will also be visiting Ireland this fall and am researching the rental cars. Ugh, what a pain! Thanks to LindainOhio for making it a bit easier and posting the Mastercard Assist number, I called this morning to find that only a very select few MC cards still cary coverage for Ireland as of Spet 2006. At this time they include the MC World Cards, Diners Club Cards and Business & Corporate cards. The customer service rep said that the World Card was the most available. It is offered by City Bank, Chase, HSBC, Capital One and a few others.

For what it is worth, I had a nightmare of a time with Alamo last time I rented from them. They also require a shuttle at many of their locations and trust me, it is not convenient when you hare lugging luggage and have been on/ or are going on a long flight.

Dan Dooley DOES now charge for additional drivers. I checked all the major rental companies and cannot find one that doesn't. Please let me know if one knows of a company that currently doesn't charge.

Last note: I guess that I have learned that one must not read the posts and assume all the information is current. It is amazing how fast things can change so I also highly recommend looking at the fine details.
cosmos is offline  
Aug 3rd, 2007, 05:59 AM
Join Date: Jan 2005
Posts: 53
Rented a car in June with Dan Dooley,
provided my Mastercard World with NO letter, they still accepted it !
josebtesh is offline  
Aug 6th, 2007, 07:25 PM
Join Date: Mar 2005
Posts: 58
Josebtesh where did you rent? I am going to Dublin. I just am not sure if all the Dan Dooley offices will accept CDW without a letter. I would hate to chance it.
cosmos is offline  
Aug 15th, 2007, 07:47 AM
Join Date: May 2003
Posts: 11,778
I've had a difficult time trying to acquire a World Mastercard, which I understand will cover the CDW in Ireland.

First B of A sent me an Elite Rewards card, then a Worldpoints card. Neither of these is the card I need.

Every person I talked to gave me conflicting information and a different number to call.

Finally I went to the Citibank website and saw a picture of exactly the card I need. It even begins with the magic numbers 5466, which a previous poster mentioned. I ordered it and have high hopes that it's the right card.

Somewhere along the way, I believe I agreed to accept another Chase card and American Express--all in this quest to obtain a Mastercard World Card. I guess there will be some cancellations happening in the near future.
Pegontheroad is offline  
Aug 19th, 2007, 10:05 AM
Join Date: Mar 2007
Posts: 14
Just spent 3 hours on the web and phone to get the best quote (and avoid hidden insurance nightmares) for my week-long trip to Ireland (flying and renting car in and out of Shannon) in mid-September. I'm renting from the US and checked out Kemwel, AutoEurope,,, Irish Car Rentals, National Ireland, and Europcar -- and insurance4carhire, for insurance to cover what's not covered in even the Super CDW/excess liability from the rental agencies.

Here are my best options -- I hope this helps some people figure out theirs (and see how complicated this all is); and if anyone sees a flaw in how I'm doing this, pls let me know (haven't pulled trigger yet). Note: I DO NOT have a MasterCard world or any other card for CDW, etc.

Looks like this is the winner:
KEMWEL (taking CDW/theft, etc but declining personal accident and SuperCDW and taking insurance4carhire's SuperCDW coverage). Cost: $479

Here's the breakdown:
For an economy automatic (Nissan Micra or similar): $413/wk with CDW and theft and all other charges (airport, etc) but WITHOUT Super CDW (which, depending on the company they contract with, does NOT cover: windshield, tires, undercarriage or interior)
PLUS $66 for insurance4carhire excess/Super CDW, which covers EVERYTHING.

Taking the Super CDW from whatever company Kemwel (which is a consolidator) works with would have bumped up the rate to $532/wk but again, no coverage of tires, windshield, etc.

Other quotes (for same car size) are: $435 w/out SuperCDW but w/CDW, theft, airport charge, etc ($501 incl ins4carhire SuperCDW)

$529 w/Hertz Super CDW, but that EXCLUDES tires, lost keys, wrong/bad fuel $431 for everything but SuperCDW (add $66 for insu4carhire Super CDW)
$569 w/ Budget Super CDW -- supposed to give total "peace of mind" but excludes TIRES

Anyone see a major flaw in using Kemwel plus insurance4carhire? It all rides on insurance4carhire being a reputable place; okay to use from the States and assuming that less than a month from my trip, I'll be able to get their policy in time.

Any input welcome. Thanks!

aunt_d is offline  
Aug 19th, 2007, 02:23 PM
Join Date: Nov 2005
Posts: 2,849
aunt d -
I have no answer to your question (although I'm interested in the answer since we will be renting a car in Ireland next year).

However, I suggest you re-post it on its own since this thread is so old you may not get a response. At any rate, this will bump it back ttt in case anyone sees it.
LCBoniti is offline  

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