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-   -   Info on Luca with Hills and Roads (https://www.fodors.com/community/europe/info-on-luca-with-hills-and-roads-618531/)

rparrott May 25th, 2006 04:32 PM

Info on Luca with Hills and Roads
 
I have 2 days w/Luca planned in 2 weeks. I am trying to reconfirm all my reservations and after sending 3 e-mails in the past 2 weeks I have not heard back from him. Is anyone else having a problem getting in touch with him?
I would appreciate any feedback.

ellenem May 26th, 2006 07:28 AM

That's really odd. We had a great day out with him about two weeks ago. He always got right back to us when we had any queries. Check your email address (I know sometimes I mistype it in my address book and then keep using the wrong one) or try giving him a call.

cawhite May 26th, 2006 09:15 AM

Hi rparrott,

After seeing your post I sent an email to someone from our upcoming cruise that has a tour scheduled with Luca, to make sure she could get in contact with him.

She said she received an email from him just yesterday.

Carole

Flame123 May 26th, 2006 07:13 PM

I also used Luca for two separate touring days about 3 months ago and LOVED it. I recently wrote to him and it took a LOOOONG time to get a reply. He apologized profusely and said he was so fully booked these last 2 weeks he barely had time to answer e-mails. Keep sending him a reminder with maybe "urgent - our reservations with you" in the title to get his attention. He is worth the effort. Hope you have a great time.

Maire May 26th, 2006 07:15 PM

I wrote Luca on May 17, and just got an answer today. He apologized for taking so long.

Maire May 26th, 2006 07:17 PM

P.S. He's unavailable for the time we'll be in Tuscany :(, but he offered to recommend a colleague.

aura1234 Apr 27th, 2011 07:06 PM

Luca's colleague -Alex is also good guide, tells you so much in 5-6 hours you have on the road! Great service, great guide who tells all about italian history, history of the region, wine, exchange with you knowledge of italian culture , music-Luca will be a great person to get the news! He stops for a coffee in a village, takes you to St Gimagniano fortress, museum, monastery, lemon garden, winery (i was happy and a bit drunk after that), you can stop for a nice dinner (your own expense). I even saw Italian wedding on the street! Have lots of photos and lots of memories. Highly recommend! I had 2 days of touring (Sienna, Tuscany, winery)-great tour.

janisj Apr 29th, 2011 06:17 AM

aura1234: Welcome to Fodors. Just a hint -- it isn't necessary to top all these very old threads about Lucca/Hills and Roads. The folks who asked no longer post on the forums and their trips were years ago.


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