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I had no trouble booking on Renfe, but cannot PRINT the tickets

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I have tried opening the Atch - did not work, then I e-mailed Renfe - they sent me a page of info what to do and how to print using a different access . Did no work.
Then, I tried printing with different browsers and on a different computer ( we have a Mac)
Nothing worked , I am getting "server error" whatever I do.

Any ideas?

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