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How strict are car rental agencies about return times?

How strict are car rental agencies about return times?

Nov 22nd, 2008, 02:03 PM
Join Date: Feb 2004
Posts: 10,007
Yes, generally anything beyond a 2 hour window, where an hourly fee is charged, incurs an extra day's fee.

That is equally true in the US.

However, there is no harm in talking to them when you pick up the car and asking.
socialworker is offline  
Nov 22nd, 2008, 02:11 PM
Join Date: Apr 2004
Posts: 4,436
People who have your credit card number do not have to "discuss" anything, as I have found repeatedly with car rentals in Europe. Mystery charges just show up on your statement weks later.

Low-level local staff may have no authority to vary or dispense with the rules, moreover.

In fact, the billing may all be computer-programmed. They enter "hour of return" and the computer does the rest.
tedgale is offline  
Nov 22nd, 2008, 06:15 PM
Join Date: Aug 2008
Posts: 26,390
Can you pick it up a couple of hours later?
LSky is offline  
Nov 23rd, 2008, 05:59 AM
Join Date: Nov 2008
Posts: 25
It may be better for you to change your P/U day to Sat and p/u as late as possible. Say you p/u at 11 a.m. but you return it by 1230 on the next friday it will be early and they may give you the 1 day refund. I would also talk with them when you rent it. If you are not a member of their rental rewards I would sign up before you go, they are more forgiving to the freqent renters.
I have a tidbit about rewards on my blog if you wish to read it

tidbits4trips is offline  
Nov 23rd, 2008, 11:17 AM
Join Date: Jan 2003
Posts: 8,813
The rental clock starts at pickup and calculates 24 hour days from there. If you pick up at 10 AM one day, the return time is 10 AM. Policies vary but most allow a brief (one hour or less) grace period before additional charges start. Some will charge a prorated hourly cost for a few hours, up to the amount of a full day's rental. It should be outlined on the rental contract.
Seamus is online now  
Nov 23rd, 2008, 01:38 PM
Join Date: Oct 2005
Posts: 63,540
sorry tidbits (it would be nice if you didn't link to your site over and over BTW) but the chances are slim to none that a rental agency would give a refund on a car returned early.

In fact it could even cost MORE to do that since many rental rates are calculated based on length of hire. If bringing the car back early means one doesn't meet the rate requirement, the agency will recalculate the full period at the higher daily rates.
janisj is online now  
Nov 24th, 2008, 01:39 PM
Join Date: Apr 2003
Posts: 1,177
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