How do you send credit card info?

Old Jun 12th, 2016, 01:35 PM
Join Date: Aug 2003
Posts: 2,893
Likes: 0
Received 0 Likes on 0 Posts
"I have to work with data for the govt and have security/privacy training and certification (for the data I have to use, which is health data)"

I am surprised by Christina's answer, and I would not trust her opinion or experience by itself. It is a well known fact that for sensitive data; health care officials, legal entities, and financial institutions in the U.S. continue to rely on Fax transmission. There are plenty of articles available on the internet that support this fact. The chances for theft of a single fax transmission are slim to none. The argument that the fax is in insecure hands on the receiving end assumes that all small businesses in Europe behave in an unprofessional manner and that small businesses notoriously hire thieves and ex-cons. This is a fantasy. While no system or method is 100% fool-proof, misleading information on this subject is rampant.

"Ever had your email account hacked? It happens all the time."

Andrew offered the smartest response so far on this thread. Email is hacked all the time, especially on free accounts like Gmail, Yahoo, Hotmail, etc. Most vulnerable are the users who remain logged-in all the time and never change their password. I know several people who have had their email accounts hacked more than once. I know one stubborn guy who has had his account hacked three times.

Your emails can remain in the cloud, on a server, or whatever you want to call it, forever, unless someone deletes them. Even if deleted, the information can be retrieved. There is nothing about email that is safe. And just because some people are willing to send sensitive information via email doesn't make it a safe or smart decision for you.
NYCFoodSnob is offline  
Old Jun 12th, 2016, 01:49 PM
Join Date: Aug 2003
Posts: 2,893
Likes: 0
Received 0 Likes on 0 Posts
"Hardly any establishment in Europe, whether a hotel or anything else, has ever acknowledged receiving a fax or answered a fax request."

StCirq and I must live in two different worlds. I've been sending credit card information to Europe via Fax for over 30 years. As far as I can remember, European businesses started the practice.

In my business, show business, work cannot begin without a signed contract, which begins with a signed Work Order. I work in Europe all the time. Signed contracts and signed WOs must be faxed back to my office. If there is time, they can be mailed.

All my fax transmissions to-and-from Europe receive follow-up emails, acknowledging receipt. Only recently have I experienced younger business people questioning the need for fax. If they want to do business with serious people, they learn to get a fax machine pronto.
NYCFoodSnob is offline  
Old Jun 12th, 2016, 11:35 PM
Join Date: Nov 2005
Posts: 4,968
Likes: 0
Received 0 Likes on 0 Posts
In my business, work also cannot start without a signed contract which also begins with a work order and I work globally, not just in Europe, where I am based. Signed WO's, contracts etc are scanned and sent by email in PDF format. I have not had anything faxed to me for many years and that means the companies I deal with also do not use fax.
Odin is offline  
Old Jun 13th, 2016, 12:52 AM
Join Date: Aug 2003
Posts: 2,893
Likes: 0
Received 0 Likes on 0 Posts
"contracts etc are scanned and sent by email in PDF format"

My business has close ties to executives at Adobe. PDFs have been so problematic through the years, we decided to limit their use. We use them for presentation only. There are tons of articles and warnings from Adobe on the internet concerning PDF security, virus transmission, and hacking issues. We no longer keep track.

Early on, I enjoyed the features of PDF, but many small businesses don't know how to handle security and password encryption, and proper functionality will depend on the version of Acrobat one uses. There's a learning curve to proper PDF creation, and too many people in business don't want to take the time to learn or keep their software updated.
NYCFoodSnob is offline  
Old Jun 13th, 2016, 04:24 AM
Join Date: Dec 2013
Posts: 499
Likes: 0
Received 0 Likes on 0 Posts
Also I have had hotels tell me to be sure to send 2 email mails with cc info...have also sent faxes in the last couple years and had them answered when email was not successful so they are still around
Lois2 is offline  
Old Jun 13th, 2016, 04:25 AM
Join Date: Mar 2010
Posts: 612
Likes: 0
Received 0 Likes on 0 Posts
Scanning is your answer, or fax, if the hotel has no https secure booking engine. The point is that a scan or a fax is an image of a sort, not text. Make sure to scan as image, not PDF.

Or talk to them on the phone and just tell them the number.

This is definitely more secure than just emailing the number.

As for trusting the vendor, that is *always* the case, no matter what the method.
WWanderer is offline  
Old Jun 13th, 2016, 05:18 AM
Join Date: Nov 2015
Posts: 6
Likes: 0
Received 0 Likes on 0 Posts
Andrew hit the nail on the head.
I never send credit card details in an email.
Vendors emails are hacked all the time, much better to arrange booking via email then phone with card details...
Harcon is offline  
Old Jun 13th, 2016, 05:48 AM
Join Date: May 2003
Posts: 8,219
Likes: 0
Received 0 Likes on 0 Posts
Like some others, I send the cc info in 2 emails.
abram is offline  
Related Topics
Original Poster
Last Post
Dec 15th, 2015 11:07 PM
Feb 21st, 2011 10:35 AM
Feb 7th, 2007 01:22 PM
Jan 13th, 2004 09:03 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Do Not Sell or Share My Personal Information -