Hotels not answering my email
#1
Original Poster
Join Date: Jan 2006
Posts: 13
Likes: 0
Received 0 Likes
on
0 Posts
Hotels not answering my email
Is this common? I have received two responses out of four for inns & hotels in Provence & Cote d'Azur (It's been weeks). Do they take the month of January off, or is this their way of saying they don't have anything for me?
Just for the record, I'm trying to find lodging for a family of four and it's quite a challenge. Many places have only rooms for two, some offer space for a third person, very few have rooms or suites for four. Why is this? Are families expected to book two rooms when they travel? Thanks for any advice you can offer. MsT
Just for the record, I'm trying to find lodging for a family of four and it's quite a challenge. Many places have only rooms for two, some offer space for a third person, very few have rooms or suites for four. Why is this? Are families expected to book two rooms when they travel? Thanks for any advice you can offer. MsT
#2
Join Date: Oct 2004
Posts: 4,725
Likes: 0
Received 0 Likes
on
0 Posts
Have you checked your spam filter? Some email programs treat these replies as spam and don't deliver them to your mailbox. There is probably a separate folder in your mail program where spam is isolated. Try checking this folder.
#3
Join Date: Sep 2004
Posts: 2,683
Likes: 0
Received 0 Likes
on
0 Posts
We are a family of 4 and we often have to rent two rooms. In some cities we have found quad rooms but they are harder to find. We have also rented apts. which can provide more space for the same or less money.
#7
Join Date: Nov 2004
Posts: 16,434
Likes: 0
Received 0 Likes
on
0 Posts
Some hotels are closed this time of year. That's probably what is happening to your e-mails. The exact same thing happenend to us last year. The Lices hotel in St Tropez is closed from Jan 7 to March 31. They occasionally answered the e-mails. Of the 14 hotels in St Tropez listed in my Michellin Guide, 8 are closed now.
Stu Dudley
Stu Dudley
#8
Join Date: Jan 2003
Posts: 49,560
Likes: 0
Received 0 Likes
on
0 Posts
I agree - most likely they're closed for the season.
As for the number of rooms, ask for chambres communicantes (2 adjoining rooms sharing a common hallway and bath). Lots of hotels have them. But we also often had to book two rooms for our family of four, so yes, you many have to do that.
As for the number of rooms, ask for chambres communicantes (2 adjoining rooms sharing a common hallway and bath). Lots of hotels have them. But we also often had to book two rooms for our family of four, so yes, you many have to do that.
#9
Join Date: Jan 2003
Posts: 34,858
Likes: 0
Received 0 Likes
on
0 Posts
I would say it is probably both reasons (closed and they don't have room), but the time of year is really bad to be doing that. IF you are really interested in a place, it's better to call at this time of year.
I did this once and some places were closed and others only had someone answering email once a week or so, it seemed. After many weeks, that choice is up, though. Unlike many other cities, in Provence, I have had many more hotels simply never respond if they did not have room. I've never had that happen anyplace else, the establishment would always respond and say they had no rooms, but in Provence, they don't seem to want to bother.
I have had worst luck with FAXes in Provence so don't even bother with that anymore. Hotels/inns really don't want to respond to those as it costs them money. I just won't deal with any place anymore that doesn't have email, it makes things simpler and nowadays, it's really odd when a place doesn't even have that.
I did this once and some places were closed and others only had someone answering email once a week or so, it seemed. After many weeks, that choice is up, though. Unlike many other cities, in Provence, I have had many more hotels simply never respond if they did not have room. I've never had that happen anyplace else, the establishment would always respond and say they had no rooms, but in Provence, they don't seem to want to bother.
I have had worst luck with FAXes in Provence so don't even bother with that anymore. Hotels/inns really don't want to respond to those as it costs them money. I just won't deal with any place anymore that doesn't have email, it makes things simpler and nowadays, it's really odd when a place doesn't even have that.
#10
Original Poster
Join Date: Jan 2006
Posts: 13
Likes: 0
Received 0 Likes
on
0 Posts
I checked for spam - not there. Thanks for that suggestion though.
I have just made a request for an apartment and am keeping my fingers crossed. Can anyone recommend a favorite web site that specializes in apartments?
Thank you for your answers and suggestions- so many so quickly. Guess I'm not the only one with France on my mind on this gray afternoon.
I have just made a request for an apartment and am keeping my fingers crossed. Can anyone recommend a favorite web site that specializes in apartments?
Thank you for your answers and suggestions- so many so quickly. Guess I'm not the only one with France on my mind on this gray afternoon.
#11
Join Date: Jan 2006
Posts: 431
Likes: 0
Received 0 Likes
on
0 Posts
I have found the same thing. I too am booking hotels in Provence, and have found that they simply don't respond if they are full. For each destination, I have been narrowing down my selection to 2 or 3 hotels, contact all of them, and then make my selection based on who replys. I helps with some of those tough decisions if nothing else!
#14
Join Date: Jan 2003
Posts: 4,702
Likes: 0
Received 0 Likes
on
0 Posts
check www.vrbo.com for some apts.
#15
Join Date: Feb 2004
Posts: 23,073
Likes: 0
Received 0 Likes
on
0 Posts
This is off-topic, but during my recent trip to Sicily, one of the small hotels I booked thru Venere actually <b>emailed me directly</b> to thank me after the booking went through. Now, that's good service.
Thread
Original Poster
Forum
Replies
Last Post
PattyZapf
Europe
8
Feb 26th, 2013 11:14 AM
i_am_kane
Europe
34
Jul 7th, 2005 06:50 PM