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-   -   help with information (https://www.fodors.com/community/europe/help-with-information-631332/)

garyt Jul 16th, 2006 12:27 PM

help with information
 
hi,

we just got back from italy and we had a wonderful trip (thanks to everyone's help on this forum), but on our way back, one of the souvenirs we purchased had broken. i have the name of the store from the receipt, but there is no phone number or email address to contact them for a replacement that i could purchase. i was wondering if anyone knows how to find this particular store's contact information?

thanks!

laartista Jul 16th, 2006 12:37 PM

maybe contact the tourist office in that town, they might have a list of local biz like a chamber of commerce.

annhig Jul 16th, 2006 01:33 PM

How about phoning international directory enquiries or accessing italian directory on the web?

Carrybean Jul 16th, 2006 02:56 PM

What's the name of the store & what town in Italy?

garyt Jul 17th, 2006 09:06 PM

i actually have the name of the store which is called Soffiato Ivano on Dorsoduro 1188 in Venice.

LoveItaly Jul 17th, 2006 10:41 PM

garyt, if you write a letter to this store you will probably get a better response than if you emailed them as Italians seem to take correspondence via the mails and than next faxes more seriously than emails.

Steve_James Jul 18th, 2006 12:12 AM

Gary - I can't find an e-mail or website, but you could phone or write:

Soffiato Ivano Vetro Maschere Collane
DORSODURO 1188
30123 Venezia (VE)

tel: 041 5210480

Hope this helps ...

Steve

garyt Jul 18th, 2006 08:07 PM

thanks so much for everyone's help!

steve, how did you come up with the info?


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