Fodor's Travel Talk Forums

Fodor's Travel Talk Forums (https://www.fodors.com/community/)
-   Europe (https://www.fodors.com/community/europe/)
-   -   Help! Passport required to activate SIM card in Italy? (https://www.fodors.com/community/europe/help-passport-required-to-activate-sim-card-in-italy-336528/)

sherwoodforest Apr 3rd, 2008 03:38 PM

Help! Passport required to activate SIM card in Italy?
 
We are traveling to Italy on April 14 and have an unlocked GSM Quadband cell phone for travel purposes. I just inquired of Telestial about the process for acquiring a SIM card here in the U.S., before departure, and the employee said there is a NEW requirement that the buyer must send a copy of their passport, by fax or scanned to email, before the card will be activated. And it takes 24 to 28 hours to validate the passport. So getting all this done before departure would be difficult ... but the same delay would affect a SIM card purchase in Italy. Has anyone heard of this? Should I look elsewhere or is it common now? Help!

Dayle Apr 3rd, 2008 04:36 PM

sherwood,

This is not a new requirement. I bought a tri-band phone from Telestial 3 years ago and had to do the same thing. It only took a couple of days.

You have time.

Buon viaggio!

isabel Apr 3rd, 2008 05:10 PM

Or you could just buy a SIM card when you get there. They do want to see the passport, I remember that, but it took no time. I now have a United Mobile Sim that works in all countries, but before I got it on a couple of trips to Italy I just bought one when I got there with no problems.

StCirq Apr 3rd, 2008 05:13 PM

Yes, but if you purchase the SIM card in Italy, it takes all of 5 minutes for them to process the info they need from your passport. It's not new, and it's not a big deal.

charnees Apr 4th, 2008 10:39 AM

We are taking a Telestial phone to Italy, but because it has a UK phone number, we don't need to send a passport --according to my husband who bought it.


Dayle Apr 4th, 2008 10:56 AM

My telestial phone had a TIM card with an Italian phone number and I had to send the passport.

SusanP Apr 4th, 2008 01:40 PM

I just did this in February. I bought the TIM card ahead of time because I needed to make a call from the airport and didn't want to bother with it there. I faxed my passport ahead of time to register it, as instructed.

When I got to Italy, the phone wouldn't work. I had to wait until I could go to a TIM store, where the clerk went in on the computer and registered it for me, and yes, they do require your passport to do so. I don't know why the faxed passport registration ahead of time didn't work.


mcnyc Apr 4th, 2008 01:59 PM

I find it easiest to just go to a TIM store and just purchase a SIM card on the spot. It's easy, takes no more than 20 minutes, and you're soon on your way with a working phone number.

Plus, it's cheaper. :D

SAB Apr 4th, 2008 02:55 PM

I had the same issue with Telestial after having faxed a copy of my passport so that the TIm could work when we arrived.

Kenstee May 8th, 2008 10:32 AM

Faster and easiest way is to buy an Italian SIM card on eBay. No hassle and you'll know your phone number before you leave and can use it right away upon arrival. Just search for "Italy or Italian SIM card" The major cell operator in Italy is TIM. So, I would suggest you get a TIM SIM card.

Usually, it just costs a a few $ more than buying it there. But, the convenience is worth it.

SusanP May 8th, 2008 01:37 PM

Well, mine is a TIM card. You still have to register it with your passport before you can use it in Italy.

scrb May 8th, 2008 07:21 PM

I don't know about a passport requirement but I understand you have to have a "codice fiscale" which is a unique identifier.

Apparently you can get this done online.

Here are the instructions and the link to a web page in Italian.

If someone tries it and it works, let me know.

http://www.prepaidgsm.net/en/italy.html

cybertraveler May 8th, 2008 07:45 PM

bookmarking

Alec May 9th, 2008 01:27 AM

Codice Fiscale generator:
http://www.tuttowebmaster.it/strumen...ce-fiscale.php

Enter your
Family name
First name
Gender
Date of birth: (day/month/year)
Commune (if born in Italy) or country of birth (in Italian): e.g. Stati Uniti (US)
and click Calcola

scrb May 9th, 2008 07:33 AM

Alec,

What do you do with the CF after you generate it?

Write it down and give it to the TIM clerk from whom you buy the prepaid SIM?

Do they still need your passport in addition to the CF?

Also, I understand you have to activate or choose certain plans when you activate the SIM, which gives you different tariffs?

sera May 9th, 2008 07:48 AM

I've found the whole process in Italy an incredible pain in the neck. I'm just going to stick with the United Mobile sim I used on most recent trip to central Europe.

Kenstee May 15th, 2008 11:54 AM

Susan P writes: "Well, mine is a TIM card. You still have to register it with your passport before you can use it in Italy."


Based on my personal experience this is inaccurate. If you get a card you can use it right away. The only time you need a passport is ONLY if you go into a place in Italy to buy it. If you get one through a third party - say eBay - you are set to go when you land in Italy.

kerouac May 15th, 2008 12:23 PM

In France also, official identification is required to activate a new SIM card. Something about Al Qaeda, drug dealers, the Mafia and other internatinal terrorists. So silly, really.

SusanP May 15th, 2008 01:59 PM

Kenstee, that wasn't so in my case. As you'll note above, I bought the card ahead of time (from Telestial) and had to activate it with my passport before it could be used. As I said, I faxed it ahead of time as instructed, but for some reason it didn't work, and I still had to go to a TIM store in Italy to activate it, again having to produce my passport.

europelover2 May 15th, 2008 02:13 PM

That's why it's better to be prepared before the trip and prepaid are so expensive!! go online and get your solution before leaving, like that you can communicate your cell phone number to friends and family


All times are GMT -8. The time now is 09:57 PM.