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Have you ever used Hotelopia.co.uk to make hotel reservations? Good or bad experience?

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Have you ever used Hotelopia.co.uk to make hotel reservations? Good or bad experience?

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Old Jan 15th, 2005, 01:12 PM
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Have you ever used Hotelopia.co.uk to make hotel reservations? Good or bad experience?

Hi there,
We have found a great hotel rate for the Ritz Carlton on Hotelopia.co.uk, and before we book I want to check whether any other UK or European forumites have booked using this website in the past. Are they reliable/very good/not so good? We've talked to them by phone and have been fairly impressed, but don't want to pay upfront for a 10 night stay without hearing some reassurance.

Thanks,
Anna
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Old Jan 15th, 2005, 01:25 PM
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What Ritz Carlton are you talking about? I don't know the site you are talking about, but I'd be very tempted to call the Ritz Carlton you're interested in, telling them you have a price of ____, and asking if they will match that for the same price. I'd be surprised if they didn't, especially for a 10 night stay!! What's more you won't have to pay up front to get it and won't have what sounds like might be a horrible cancellation policy.
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Old Jan 15th, 2005, 01:41 PM
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Hi Patrick,
I actually did this a couple of days ago - called the Ritz Carlton (Naples, Florida - the Golf Resort not the Beach)and their best rate, even for 10 nights, was double what Hotelopia are quoting! I asked the reservations guy about matching the better price, but he couldn't/wouldn't. It surprised me that they were not willing to give at least a little on a 10 night stay.

I'm with you on the upfront payment and the cancellation policy. Cancellation policy depends on the hotel, so I'll have to get details from Hotelopia before we decide.

I know this is a U.S. hotel, but wouldn't expect the U.S. forum to be familiar with Hotelopia.co.uk, so thought I'd have more luck here.

Anna
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Old Jan 15th, 2005, 01:43 PM
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P.S. Forgot to say that the reservations guy at the Ritz Carlton did not see any reason not to book my cheaper web offer when I asked this question. He says the room you get is the same eitherway - it's a basic room only price (and a saving of GB£1200 over the 10 nights!).

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Old Jan 15th, 2005, 02:23 PM
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When I was on my recent EasyJet flight, I saw in the inflight magazine that EasyJet is now using the Hotelopia engine for their hotel site, so I'm sure that this site is reputable.
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Old Jan 15th, 2005, 03:18 PM
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Never used Hotelopia, but they're owned by First Choice, one of Europe's largest and most successful travel companies - so no need to worry about them disappearing overnight.

Hope this helps,
Andre
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Old Jan 15th, 2005, 08:19 PM
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Wow. I didn't know you were calling to my own town -- Naples!! That really is amazing about the difference in booking price. They really must be trying to snag the Brits for business -- you know the ones with all the money these days -- LOL. And don't think I'm questioning your intelligence here, but when you say it was about two times as much -- you are aware that one quote was in pounds and the other was in dollars -- or at least I assume so, right?
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Old Jan 19th, 2005, 04:34 AM
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Hi Patrick, sorry for the delayed reply, been away with work. Yes, I wondered were you the Patrick from the U.S. board who's replies I've often read this last few weeks when researching Naples!

In answer to your question, the Ritz-C's best rate is US$459 per night(even for 10 nights), compared with GB£114 per night on Hotelopia.

Anna
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Old Jan 19th, 2005, 05:47 AM
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Then there is no question. Book with Hotelopia using a credit card so if there should be any problem with them, you can get your money credited. That's an incredible deal for the Ritz -- I assume in season. It's almost a good rate for them even if it were for summer!
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Old Jan 19th, 2005, 08:04 AM
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Yes, it's for early April, so I agree it's a great deal, I was terribly suspicious at first but will go ahead and book now. See you around Naples!


Anna
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Old Jan 19th, 2005, 08:10 AM
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Early April? The absolute height of season. You did not get a great deal.
You got the bargain of the century in Naples!! Have fun.
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Old Jan 19th, 2005, 08:38 AM
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Wow! That's a great deal. I am going to have to check rates with that site more often! I wonder if the Ritz is trying to target English travelers as I've never found a rate like that here in the US.
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Old Jan 31st, 2005, 06:02 AM
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Ha, now after reading the last couple of replies I am not just looking forward to our trip which is just 8 weeks away, but I'm feeling smug about a good bargain! Thanks for making my day!


Anna
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