| cmt |
Dec 17th, 2006 09:49 AM |
I went on an OAT tour to Turkey in mid and late October 2004. (I didn't consider the Grand Circle tour, because I didn't want to go on a large-group bus tour, with relatively inactive people, and stay in large hotels. I have enjoyed small group walking/cultural tours with other companies in the past.) The tour was very good and exceeded my expectations. I thought that, considering the quality of the hotels and the amount of transportation included, it was an excellent value for the price. The guide was very good, and the itinerary was well thought out, varied, and interesting. Some of the optional extras, e.g., balloon ride in Cappadocia, were excellent and economy-priced. The overnight stay with a family in a little fishing and farming village was unusual and memorable. I was lucky with the weather. Except for a little cool drizzly weather in Istanbul, I enjoyed great weather during the trip. It was warm, dry and sunny all during the gulet trip (almost uncomfortably hot on one of the hikes involving some steep trails in bright sun), and the water was just right temperature for swimming (I do not like cold wate). I enjoyed the gulet cruise, and I think it would've more been difficult to visit some of the archeological sites if we'd been traveling by land vehicle. The only thing I didn't like about the gulet cruise was the exhaust from the boat's motor, but it didn't bother other people, and I know I'm extra sensitive to things like cigarette smoke, bus exhaust, indiustrail pollution, etc., so it's not surprising that the boat motor exhaust bothered me.
Negatives:
Once I had paid for the tour, customer service was horrible. I had z knee injury shortly after paying for the trip (and this was less than two months before the trip) and until just a few days before the trip, it looked like I would have to cancel. Hold times to reach a customer service agent on the phone exceeded 45 minutes. I found that the people who handled customer service for people who'd already booked a tour (the ones in sales were much nicer and more knowledgeable) knew next to nothing and were not helpful, for example wouldn't even get the detailed itinerary wiith the description of the hikes and send it to me (or read parts to me) so I could decided whether I could manage this trip despite my injury. The other negative for me--but I realize this is the luck of the draw--is that I found several of the fellow tour members indcredibly irritating and ignorant. While I realize that the kind of people you end up with on a tour is mainly luck of the draw, I mention this because two of the most annoying and ignorant happened to be people who were frequent OAT travelers and loved OAT. This was the tour that taught me never again to try to save money by getting matched with a stranger as a roommate. I'd done this three times before on other tours with other companies, and it was always pleasant. But this woman cured me of ever trying to save money that way again.
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