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-   -   Gatwick or Heathrow from the US-shorter customs line? (https://www.fodors.com/community/europe/gatwick-or-heathrow-from-the-us-shorter-customs-line-933404/)

smithgardner Apr 30th, 2012 09:13 AM

Gatwick or Heathrow from the US-shorter customs line?
 
Hello! The difference in fares is $1! Flying US Airways either to Heathrow from Philadelphia or Gatwick from Charlotte. I have flown into Heathrow at 8am when there were lots of international flights pouring in from all over, the world, and the "International (non-EU) Arrivals" line took forever! Aren't there a lot fewer flights from outside the EU into Gatwick, and therefore wouldn't moving through customs at Gatwick be a lot faster for U.S. nationals landing in London? Or does it just depend on the day?

Thanks in advance!

RJames Apr 30th, 2012 09:27 AM

Well, while the time it takes to clear customs maybe something to consider. Remember, Gatwick is farther from central London than Heathrow. Where are you going to after you arrive in London, central London (which area), somewhere in the UK (by train maybe), connecting flight? Your final destination of the day and how to get there from Gatwickor Heathrow would be more important to me than immigration lines.

nytraveler Apr 30th, 2012 09:57 AM

Fist of all you're not talking about Customes (luggage) you;re talking about Immigration (entry of people). And while there may be a lot of people landing at Heathrow they also hae alot of Immigration agents. If Gatwick has fewer international flights (I'm not sure this is the case) they would have fewer agents.

I have never found Immigraton lines at heathrow to be that long - perhaps 20 to 30 minutes (I've waited over an hour in Paris). I would chose based on cost and conveniene of flights - and convenience of airport to where you will be going - not a 10 minute differnt in an Immigration line.

smithgardner Apr 30th, 2012 10:04 AM

Excuse my ignorance, I guess I am talking about immigration, not customs. As I said in my original post, the difference in fare is one US dollar, so therefore I was looking at other factors. The last time I traveled to London through Heathrow it took more than an hour to go through the international arrivals line. I am heading to London, specifically Chelsea/South Kensington area.

MelJ Apr 30th, 2012 10:14 AM

Gosh, I've never spent more than--maybe--thirty minutes at immigration in Heathrow. Because several flights come in during the early morning hours they generally have a lot of booths open. The longer wait comes when you go downstairs to baggage, so whether you spend that time in line there or to get your luggage, does it matter? (NOTE: I carry-on only).

Gatwick is smaller so the lines might be shorter, but, again, you'll need to wait for your luggage. Also, it will cost more (and take longer) to get into London from Gatwick so, IMHO, there is no time saving going to Gatwick.

If you are going to South Ken you can take the Piccadilly (blue) line of the tube directly from Heathrow. There's no tube stop in Chelsea proper so you'll need to exit at South Ken anyway.

All things being equal, I much prefer arriving into Heathrow for all of the above reasons.

Have a great trip!

janisj Apr 30th, 2012 11:01 AM

"<i>And while there may be a lot of people landing at Heathrow they also hae alot of Immigration agents.</i>"

"<i>Gosh, I've never spent more than--maybe--thirty minutes at immigration in Heathrow. </i>"

Things are different now:

http://www.telegraph.co.uk/news/ukne...emos-warn.html

http://www.telegraph.co.uk/news/ukne...ge-queues.html

It appears to be intermittent but serious enough that it is causing angst/grief in the cabinet and waits of 2 and 3 hours not the least bit unusual. But a couple of the articles I've read (it has been in the news for weeks) mentioned queues at LGW too.

chartley Apr 30th, 2012 11:05 AM

One of the big current news items in the U.K. is immigration delays at Hesthrow.

www.bbc.co.uk/news/uk-17896216


I have no idea what the queues are like at Gatwick, or how the situation may change in the future. The problem seems to be that the staffing levels have been reduced, but the checking of arriving passengers is supposed to be more rigurous.

hetismij2 Apr 30th, 2012 11:10 AM

Expect the queues at Manchester to lengthen as they are importing staff from there to try and cope at LHR.
EVen EU citizens are queuing for hours at LHR at the moment. One suggested it would have been quicker to fly to Paris and get the Eurostar!

hkto Apr 30th, 2012 12:41 PM

Most of the flights from North America are on bigger jets, overnight and arrive approximately all the same time in the AM. I was once in that position and waited close to 90 min at Gatwick. On other times there was hardly any lines ups at all (before 7am & late in the evening)

MelJ Apr 30th, 2012 03:01 PM

Wow, I stand corrected and I was last there about 15 months ago.

dutyfree Apr 30th, 2012 03:06 PM

Personally if you are going to Kensington I would pick Heathrow and just hop the Piccadilly tube line in nonstop to that area.
It costs more to get into London from Gatwick, I believe?

RJames Apr 30th, 2012 04:47 PM

I'd pick Heathrow as you are heading for central London.

I was in London earlier this year and the lines were very long (both EU and non EU lines), at Heathrow, I didn't know this was the new norm and as I'd taken a flight I usually do not take to London I just thought it had something to do this the time of day (early am) and the specific day I'd flown in. This was the first time I'd ever encountered such long lines at Heathrow. Had no problems on my many visits last year, sadly it by the sounds of it things have now changed.

PatrickLondon Apr 30th, 2012 08:56 PM

The chances are that one of the short-term fixes for whatever is happening at Heathrow immigration will be to draft in people from other airports anyway, so I wouldn't try to game the system and guess where the queues will be shorter.

flanneruk Apr 30th, 2012 11:27 PM

Part of the current problem is that processing times for EEA passengers have been extended much more than for non-EEA ones, and British airport design has very few desks for EEA passengers, who make up over 80% of arrivals, It's also difficult (especially if Border Agency staff are sulking over impending manpower cuts and their bosses are sulking over the way they're being treated by the politicians) to switch passport officers from one group to another.

Queues don't appear to be any shorter for us than for you, and though Gatwick's got less than Heathrow's number of international arrivals, it's got less than half Heathrow's passport desks.

Whatever you guess, you'll get it wrong. Use Heathrow (far quicker for where you want to be), and pack a folding chair in your carry on. Don't forget to refill your water bottle before getting off the plane.

xyz123 May 1st, 2012 01:34 AM

....and if you are from North America, at least you are not subjected to humiliations wuch as being mug shot and fingerprinted like the Americans do, have to fill out information on the internet before boarding the plane, be subject to random searches at the gate and altogether be made to think why should you bother (and I know, I now, terrorists. But the British are supposedly our best friends. I heard GWB say that after 9/11). From what I read, haven't had the experience yet, Canadian immigration officials are no better.

The British officials, ask me the few questions they need to know, swipe my passport and I'm through as do most of the immigation officials in Schengen countries. Quite a difference.

alanRow May 1st, 2012 11:08 AM

Reading the UK media - and more importantly the comments by readers - it's AMAZING how many mentions of Miami, Los Angeles and JFK there are, generally with another comment about the shoe being on the other foot for once.

annhig May 1st, 2012 11:11 AM

to summarise the above, sg, we don't know.

alanbowen May 2nd, 2012 06:21 AM

I would choose Gatwick, there are now very few US arrivals, every airline that could get a slot at Heathrow, did so and I find Gatwick much easier to progress through than Heathrow at the moment. If you are arriving during the Olympics then all bets are off as chaos is likely to exist at all airports.

mirolex May 3rd, 2012 06:58 PM

Just last week I was speaking w/a British couple about our upcoming trip to UK. They were both talking about how few flights from the US go into Gatwick and how long the customs lines @ Heathrow have become. With such a small difference in fares, I'd consider where I'm headed & convenience of getting there. Good luck whichever you decide.

annhig May 4th, 2012 06:48 AM

mirolex, the latest on Heathrow is that BAA's own checks have shown that the government's statistics have way misunderestimated the delays that people have had to endure [there's a surprise].

why it's acceptable for passengers to have to wait at all is a mystery - with all the pre-checking and electronic gear they've got now, they must know every thing about us, including our inside leg measurements. At CDG recently, we had our passports checked about 5 times, and our boarding cards no less than 9 times- on one occasion by people standing less than 6 feet from people they had just watched carry out the same check! and this for a flight from Paris to Exeter.

no guarantees, but I think I'd go for Gatwick. less frantic, nice trains, arrive at Victoria and straight on the district or circle to your destination. Simples!


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