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en francais, how do you use excusez, pardon, desole...

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What are the differences in using these terms of apology or regret?

When approaching a stranger for directions: ______________, madame, pouvez-vous nous aider?

When apologizing for something minor, like bumping someone accidentally.

As in regretting that you cannot do something (like speak French well!).

Any clarifications will be appreciated.
Thank you!

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