Go Back  Fodor's Travel Talk Forums > Destinations > Europe
Reload this Page >

Emailing credit card info for a deposit on hotel - eeekkk!!

Emailing credit card info for a deposit on hotel - eeekkk!!

Old Jan 21st, 2015, 10:57 AM
  #1  
Original Poster
 
Join Date: May 2003
Posts: 27,868
Likes: 0
Received 0 Likes on 0 Posts
Emailing credit card info for a deposit on hotel - eeekkk!!

I am trying to make a hotel reservation in Italy. The hotel's website doesn't have a place to book online with a secured system. You send an inquiry, they emailed back with rates and now want my CC info to hold room. I am not comfortable doing this - how else can I get the info to hotel?
DebitNM is offline  
Old Jan 21st, 2015, 10:59 AM
  #2  
Original Poster
 
Join Date: May 2003
Posts: 27,868
Likes: 0
Received 0 Likes on 0 Posts
Of course, as soon as I submitted this, I realized - duh - just call the hotel!

You are free to carry on.... LOL
DebitNM is offline  
Old Jan 21st, 2015, 11:16 AM
  #3  
 
Join Date: Jan 2003
Posts: 5,969
Likes: 0
Received 0 Likes on 0 Posts
They usually want something written, not oral.
You can use multiple media strategy. Some portion of number and expiration in one media, remaining part in another. Multiple faxes, email and fax combination, etc.
I do this all the time and the hotels are used to this. If the hotel is listed under booking sites with secure booking capability, and the offer is similar, you can also use the booking site.
greg is offline  
Old Jan 21st, 2015, 11:36 AM
  #4  
 
Join Date: Nov 2004
Posts: 15,633
Likes: 0
Received 0 Likes on 0 Posts
If a hotel wants CC info, I reply with two e-mails. The first listing the first 6 or so numbers, and the second the remaining numbers plus the 3 security numbers if they insist on this info too.

Stu Dudley
StuDudley is offline  
Old Jan 21st, 2015, 11:55 AM
  #5  
Original Poster
 
Join Date: May 2003
Posts: 27,868
Likes: 0
Received 0 Likes on 0 Posts
I called, it worked.
DebitNM is offline  
Old Jan 21st, 2015, 12:00 PM
  #6  
 
Join Date: Feb 2003
Posts: 17,688
Received 0 Likes on 0 Posts
I agree DebitNM with the duh !!

I also call the hotel in most cases even when it is payable online.
Percy is offline  
Old Jan 21st, 2015, 12:28 PM
  #7  
 
Join Date: Jul 2006
Posts: 15,828
Received 22 Likes on 4 Posts
I have sent faxes several times in the past. Glad you're all set.
HappyTrvlr is offline  
Old Jan 21st, 2015, 01:04 PM
  #8  
 
Join Date: Aug 2003
Posts: 2,893
Likes: 0
Received 0 Likes on 0 Posts
There is an abundance of good information on the internet about this subject. I don't recommend the two email process, because there is no way to be sure when your emails will arrive or if they will arrive together. And there's no way to guarantee that a single individual will receive or see both emails and log your reservation confirmed.

IMO, faxing the information is best. Most hotels want the information in writing.
NYCFoodSnob is offline  
Old Jan 21st, 2015, 01:25 PM
  #9  
 
Join Date: Apr 2009
Posts: 1,652
Likes: 0
Received 0 Likes on 0 Posts
Really, whether sent to a hotel in one email, two emails, a fax, or called in, isn't the risk ultimately dependent on how carefully and honestly the hotel handles the information and who has access to it? I've been sending CC info in one email for years now and so far have never had a problem (I'm touching wood). Maybe I'm too trusting?

DebitNM - Did the hotel request your security code?
MaineGG is offline  
Old Jan 21st, 2015, 01:28 PM
  #10  
Original Poster
 
Join Date: May 2003
Posts: 27,868
Likes: 0
Received 0 Likes on 0 Posts
No, they only asked for CC# and expiration. It was just to guarantee reservation. They did request I pay in cash at hotel
DebitNM is offline  
Old Jan 21st, 2015, 01:34 PM
  #11  
 
Join Date: Nov 2004
Posts: 15,633
Likes: 0
Received 0 Likes on 0 Posts
>>Really, whether sent to a hotel in one email, two emails, a fax, or called in, isn't the risk ultimately dependent on how carefully and honestly the hotel handles the information and who has access to it?
StuDudley is offline  
Related Topics
Thread
Original Poster
Forum
Replies
Last Post
Longing_for_travel
Europe
94
Jan 10th, 2016 11:55 PM
asimm
Europe
53
Dec 16th, 2015 12:07 AM
cinciapril
Europe
25
Apr 21st, 2007 05:58 PM
runnsally
Europe
16
Apr 1st, 2005 11:01 AM
cindyNYC
Europe
15
Mar 30th, 2004 08:09 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Do Not Sell My Personal Information


All times are GMT -8. The time now is 07:09 AM.