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-   -   Effect of Ryan flight cancellations. Please help! (https://www.fodors.com/community/europe/effect-of-ryan-flight-cancellations-please-help-667142/)

nytraveler Dec 31st, 2006 11:03 AM

If the flight was cancelled for weather conditions - and they don;t have another flight - or room - until after you need it - all you're entitled to is your money back.

This is the risk you take when you book tickets separately - YOU are responsible for solving any weather or mechanical problems that arise - not either of the airlines.

papagena Dec 31st, 2006 11:55 AM

Very sorry to hear of your situation gopinathpc.

Unfortunately my impression is also that the most you could get would be a refund on the ryanair flights. I had a budget airline flight cancelled due to fog last year and briefly looked into this as we had to pay for a night in an airport hotel and wasted opera tickets. Certainly our travel insurance had a disclaimer about bad weather that meant they wouldn't pay anything.

MorganB Dec 31st, 2006 01:33 PM

-----But you seem to suggest that this problem would not happen if the poster had booked a flight on more expensive airlines, BA or Alitalia, for example. If those airlines had full flights also (which is likely considering the dates) why would they be any more likely to offer anything better? I don't see that the problem is unique to Ryan Air or any other "budget" airline.-----

BA or other standard price carriers have many many more flights than discount carriers. Typically they can reroute you and get you to your destination with no more than a few hours or at worst a day delay. They can also allow you to fly standby on upcoming flights. Major carriers have alliances with other airlines and can place you on those carriers if they choose to. Its simply much more flexible.

Ryanair told them they were out of luck for the next 4 days! Something a major carrier would never do. Discount carriers have their place and I have flown easyjet in the past and was pleased. However, I would never stack a flight with a discount carrier to that of a major carrier, even less so when it includes major international legs.

janisj Dec 31st, 2006 01:42 PM

Ask the folks in Denver if a major carrier is better at getting them re-routed. Nope . . . .

travelhorizons Dec 31st, 2006 01:48 PM

I think the real solution (after the fact) would have been to book a open-jaw ticket through British Airways... with your outbound SFO flight through LHR to wherever your first European destination was ... and your return flight from Venice, connecting in LHR, and onto SFO.

While there may have been a small price differential, I think this experience demonstrates it would have been a small price to pay. Combine that with the cost and hassle of transporting yourself and your luggage from STN to LHR, RyanAir represents a false economy.

More significantly, if you had been on a VCE-LHR-SFO itinerary on British Airways, and if BA had cancelled the flight to London causing you to misconnect with your flight onto San Francisco ... they would have protected you.

MorganB Dec 31st, 2006 01:55 PM

----Ask the folks in Denver if a major carrier is better at getting them re-routed. Nope . . . .----

Apples and Oranges. Denver had a major snow storm and people that were originating there had the problem. As the OP started out in Venice, BA could have easily rerouted them to avoid London by using AA for example or Iberia via Spain. Both of which are in the oneworld alliance.

Clearly if no planes are flying out of an airport, it really doesnt matter what carrier you are on. Major carriers can reroute and put you on other airlines. And they arent going to tell you to come back in 4 days.

BA canceled my flight out of Dallas to LGW and offered to put me on AA to London or on AA to houston then onwards on BA. I also had the choice to wait till the next day which is what I did. Much better than "check back with us in 4 days" dont you think?

NeoPatrick Dec 31st, 2006 02:23 PM

I'm not sure we're all on the same page here. There are two different issues. One is the idea that it would have been better to book a flight with one airline that started in Venice and continued back to the states. I don't know that anyone is denying that, other than possible costs. But certainly it puts such issues as weather and missed connections directly into the hands of the airline you've booked your total "package" with.

But the other issue is the statement about simply taking a budget airline from Venice to London is somehow much inferior to taking a major airline from Venice to London (leaving the connection issues on to the states out of it).
Ryan Air has two daily flights to London from Venice. BA has two daily flights to London (not "many more" as suggested). And I'm curious what partner airlines BA could put a passenger on from Venice to London. There may be some, as I say I'm just curious. Does anyone have any hard evidence that this problem would have been avoided if an independent flight with a "major" airline had been booked Venice to London instead of with a budget one?

janisj Dec 31st, 2006 03:55 PM

I din't mean to say Denver snow and London fog are the same thing - just that weather delays/cancellations strand one whether she is on a biggie or on a budget carrier.

And I don't think there is one whit of difference if the OPs flight out of Venice was on Ryan Air, EasyJet, Alitalia, AA or anyone else - weather is weather and they have no responsibility other than to refund the ticket amt.

MorganB Jan 1st, 2007 02:01 AM

---But the other issue is the statement about simply taking a budget airline from Venice to London is somehow much inferior to taking a major airline from Venice to London (leaving the connection issues on to the states out of it)----

I tend to agree with you. I dont think there is much difference between taking a budget airlines or a large carrier for point to point short haul trips. I do think a larger carrier would have been able to find an earlier flight for the OP as opposed to Ryanairs first of January. I doubt if BA would have put them on another carrier because I suspect the only other major carrier would be Alitalia and they dont code share with them.

What i meant by "many more flights" is that a mainline carrier has the option of many more flights and different routing on flights that involve transatlantic travel and various connections.

----weather is weather and they have no responsibility other than to refund the ticket amt.----

A major carrier would not strand you somewhere for 4 days. Period. BA would not say , heres your cash, good luck. The cancellation of the Ryanair flight was due to weather, the fact that they offered a seat 4 days later had nothing to do with weather at all. It had to do with the type of service they choose to provide.

alanRow Jan 1st, 2007 02:39 AM

<<< A major carrier would not strand you somewhere for 4 days. >>>

Ask the folk in the fog at Heathrow - and many of them were through ticketed


janisj Jan 1st, 2007 05:55 AM

&quot;<i>A major carrier would not strand you somewhere for 4 days. Period. BA would not say , heres your cash, good luck</i>&quot;

What dream world do you live in? That is exactly what BA did (not picking on BA - any airline would have done about the same)

MorganB Jan 1st, 2007 07:11 AM

BA used 777s and 747s on short haul european routes to clear out the backlog. Something a discount carrier couldnt dream of doing. They also continued their long haul flights. BA was at the mercy of BAA which limited the number and landings and take offs based on the fog for safety reasons of course.

I dont live in a dream world, I live in the reality that major carriers have many more options than discount carriers when it comes to taking care of their clients.

WillTravel Jan 1st, 2007 11:17 AM

The original poster was definitely more unlucky than most. In the blog link that I posted, the writer indicated he got a rebooked Ryanair flight the next day to Liverpool and the took the train (this probably would have still been too late for the original poster, though). Perhaps the original poster was further back in the line, or perhaps it was harder to place four people instead of one. I did a bit more research on this and found several references to these Treviso-Stansted flights being cancelled in the winter, in different years, due to fog. So I definitely know not to use this route in the winter now, particularly if I have very time-sensitive plans.


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