e-mail format for contacting Italian hotel
 

I've been attempting to e-mail the Hotel degli Orafi in Florence. I continue to get an error message that my e-mail address is not in the correct format. Any suggestions?
I've tried all lower case, all upper case, mixed.
Any help appreciated.
thanks.

The simplest thing is not to use their standard form but their direct email address - [email protected]

This also has the advantage that you have a copy of your message which is not always the case with these standard forms.

Or call them on the phone if you have a simple inquiry.

YOUR e-mail address or theirs? At least you got some sort of out-of-the-great-void RESPONSE....and I think you've gotten excellent advice above, too.

Emailing hotels in Europe directly is often a major waste of time. Pick up the phone and call. I know it seems so last-century, but in Europe it works.

ks2:

Using the hotel's e-mail address is definitely the way to go. Take nochblad's sound advice. Using the phone is costly and unnecessary.

Using the phone is costly? Maybe 20 years ago, but not today. 8-10c per minute from the US isn't costly. If you're paying more than that then you have the wrong long distance plan or should use a dial around #.

"<i>Using the phone is costly and unnecessary.</i>"

Definitely not IME. Haven't had a call to Europe cost more than $1.50 in several years. Usually less than $1.

You can try to e-mail them -- but I find that <strike>most</strike> many places don't treat e-mails w/ much urgency. Faxes and phone calls are often better

Yeah, and if you have Skype it's nothing.

I FAX because I like all communication in writing. That's just me. But this is a 4-star hotel, so you should get proper and helpful service whichever way you reach them. If you don't, then move on.