Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Portugal
  2. 2 Lisbon neighborhoods
  3. 3 10 days in europe
  4. 4 Leaving Paris. Just a little sad.
  5. 5 Help With Itinerary By Train: London, Paris, Nice, Florence
  6. 6 Tips for first trip to UK
  7. 7 land vs river cruise
  8. 8 Planning to visit Italy in first 2 weeks of Jan
  9. 9 Where to stay in Naples?
  10. 10 Rome, Tuscany & Umbria
  11. 11 Pubs showing NFL football in London?
  12. 12 FCO hotel for late arrival?
  13. 13 Restaurant suggestion Bamberg
  14. 14 Trip Report Browsing Barcelona
  15. 15 Spain December/ January 2018/19
  16. 16 Malaga Christmas lights
  17. 17 Trip Report Sampling Some of Sicily and Bits of Italy Beyond
  18. 18 Croatia in mid/late October
  19. 19 Looking for Good Eating in Valencia
  20. 20 ROMA Pass inclusions. - 3 days in Rome
  21. 21 Help with Venice Trip?
  22. 22 Dubrovnik
  23. 23 What happened to Sundriedtopepo
  24. 24 Trip Report The Little Cyclades, Santorini, Vienna
  25. 25 [Crete] Trapped in Skouloufia? Please help!
View next 25 » Back to the top

Did I do enough to confirm my reservation before I canceled it?

Jump to last reply

We leave next week for a trip to Germany that I have been planning since January. Most of our lodgings are B&B's in tourist areas and small hotels in the cities that I booked months ago through booking.com with no fee and that have liberal cancellation policies.

I made one reservation for a vineyard stay in the Moselle area, no credit card accepted and cash payment for our stay. The reservation was done entirely online emailing the owner. This is the reservation I canceled after not receiving an email confirmation after two emails sent a week apart beginning in April, a month before our arrival date. I then sent an email telling them that because they didn't respond to my emails seeking confirmation we were changing our reservation to a place that had responded promptly to my inquiry for alternative accommodations.

I lost confidence in the professionalism of this business so rather than send them an ultimatum that I would cancel unless I received a response, my email stated I was canceling our stay.

I haven't heard anything from the owner even after I sent the email canceling. I'm wondering, belatedly I admit, if I was remiss in not doing more to confirm my reservation before I canceled it.

I have been relying more on the internet for my international reservations rather than making phone calls like I did in the past. In the many times I've been to Europe, I've never had this happen before and that is why I'm wondering if I put enough effort into contacting the business should this ever happen again to me. Thanks for any comments, Deborah.

6 Replies |Back to top

Sign in to comment.

Advertisement