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Credit Card Reservation Over Email?

Old Feb 12th, 2008, 06:37 PM
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Credit Card Reservation Over Email?

I'm in the process of setting up accommodations for an upcoming trip to Italy in April-May, and was curious about whether it was accepted practice/safe to provide credit card info over email.

One of the places I set up our stay through the hotel's online booking application, but another asked me to either send my CC info over email or fax to reserve the room, and since I emailed them directly instead of going through Venere or another online site, I just wanted to see if there was a general consensus on the advisability of this.

The hotel in question appears to be well regarded on Venere and Trip Advisor, and by Rick Steves (but doesn't get much play here) for what its worth.
mainegod is offline  
Old Feb 12th, 2008, 06:40 PM
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your credit card info is safer in an e-mail than it is in the hands of a waiter in your favorite local restaurant.

But if you are very nervous - send 1/2 of the number in one e-mail and the other 1/2 in a following e-mail.
janisj is online now  
Old Feb 12th, 2008, 07:10 PM
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I have done this several times and I usually break up the cc info into 2 or 3 separate emails.
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Old Feb 12th, 2008, 11:05 PM
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"your credit card info is safer in an e-mail than it is in the hands of a waiter in your favorite local restaurant."

I don't agree at all that it is safe to send a credit card number via email. At the very least it should be sent in 2/3 emails.

Venere have SSL encryption and information is sent over using https.
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Old Feb 12th, 2008, 11:30 PM
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Great ideas.

Mainegod: Thanks for bringing this up.
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Old Feb 13th, 2008, 06:21 AM
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most merchant accounts now have a feature where the hotel (or wherever) can send you a link to the secure site for you to input the informaiton yourself - I'd ask...they may have that feature and just haven't used it. (that is how I take credit card payments over email anyway...I wouldn't feel good emailing my card info. to someone)
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Old Feb 13th, 2008, 06:27 AM
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I guess we are either diferent or stupidly fortunate but over the past years I have frequently e-mailed my CC info to hotels and the like and have never had a problem so it CAN be done without incident. But I suggest you do what makes you feel safest.
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Old Feb 13th, 2008, 06:39 AM
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I send it all in one email but I write something like "the first 6 numbers are 999999 and then the next 6 numbers are 9999 99"

Don't know if that helps but it gives me the illusion that it does.
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Old Feb 13th, 2008, 11:18 AM
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Odin, I think you should send one digit per email. You can't be too careful.
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