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alohatoall Apr 16th, 2008 12:42 PM

Confirmation of Scavi reservation
Can anyone tell me how long it takes to receive your final confirmation for the Scavi tour after you email your credit card info to reserve the tour? It's been several days, and of course I hope nothing has gone wrong. Thanks for the help.

CRV Apr 16th, 2008 12:55 PM

I emailed my credit card info on April 3rd, and received emailed receipt on Apr 10th, for tour on May 30th.

ms_go Apr 16th, 2008 12:57 PM

I faxed credit card info on March 4 and received a confirmation on March 8.

BarbaraS Apr 16th, 2008 04:20 PM

I emailed my credit card info twice in February for reservations in May and I never received a final confirmation. My credit card has never been charged. I hope I have a spot reserved on the tour. I don't really know what to do at this point.

CRV Apr 17th, 2008 04:42 AM

Barbara -- If I were you I would email them again. By now you should have received a receipt with a confirmation/reservation number.

Holly_uncasdewar Apr 17th, 2008 05:59 AM

BarbaraS: if you don't have a final confirmation printed out and in your hand, you won't get past the Swiss guards.

BarbaraS Apr 17th, 2008 09:13 AM

So are you suggesting I start the process all over again from the beginning, or just send the credit card info again? What about contacting my hotel in Rome and having them check on the status of the reservation and perhaps reserving it for me?

Holly_uncasdewar Apr 17th, 2008 04:02 PM

Email them as a Reply to their very last (probably only) email to you, and tell them you sent your CC info on xxx dates, and you never received a confirmation. Ask them how to proceed now.

They probably won't have you as confirmed, and you may have to start over, but let them advise you on that.

tuscanlifeedit Apr 17th, 2008 06:47 PM

It took a good week for me to receive the confirmation. I was beginning to think it wasn't coming. But it did.

lifeofmytime Apr 22nd, 2008 06:31 AM

I guess I should resend mine as well. I sent my credit card info on April 11 and haven't heard anything yet either.

MareW Apr 22nd, 2008 08:55 AM

I recently requested a tour through email, and heard back in about 3 days.

Zerlina Apr 22nd, 2008 09:01 AM

It generally takes the Scavi Office much longer to confirm the credit card charge than to confirm a tour.

alohatoall Apr 22nd, 2008 09:42 AM

Thanks for the replies - still haven't gotten my confirmation, but now I'm not as worried.

Girlspytravel Apr 22nd, 2008 09:53 AM

Believe it or not, you can actually walk up to the Scavi Office, without a reservation, and sometimes, not often, but sometimes, get in for a tour either later in the day, or the next few days. If you don't have a reservation before leaving, it's always worth a try to call them or drop by while in Rome. A Scavi Tour-which is a must-see for Rome, IMO, can happen without reserving way in advance. It does happen.

BarbaraS Apr 23rd, 2008 04:43 AM

I couldn't believe it, but when I woke up this morning, there in my inbox, was an email with a final confirmation for the Scavi tour! Thanks for encouraging me to send a third email. I had given up hope.

Holly_uncasdewar Apr 23rd, 2008 06:18 AM

Good for you, Barbara. Enjoy the tour, and have a great trip!

alohatoall Apr 23rd, 2008 09:36 AM

Got mine this morning also! What day and time in May are you going, Barbara?

alohatoall Apr 23rd, 2008 09:41 AM

I forgot to ask whether a small purse is allowable. Since the instructions forbid bulky objects such as suitcases and backpacks, I assume that it's okay???

Holly_uncasdewar Apr 23rd, 2008 10:03 AM

Small purse is okay.

GranthamMommy Apr 23rd, 2008 01:19 PM

It took six weeks to get my reservation.

I paid for it the same day and had a receipt within 24 hours.

Good [email protected]

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