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-   -   Collecting rail tickets (https://www.fodors.com/community/europe/collecting-rail-tickets-915393/)

lovs2travel Dec 19th, 2011 08:11 PM

Collecting rail tickets
 
Hello. I plan to order advance rail tickets from London to Salisbury online. This day trip will happen in the middle of our time in London. The train leaves early and I would prefer to already have the tickets in hand if possible. Could I pick up the tickets on our first day in London at a rail station or do I need to wait to collect them on the date of departure to Salisbury? I looked on the National Rail site, but couldn’t seem to find the answer. Thank you.

joannay Dec 19th, 2011 08:17 PM

You can pick them up any time at a ticket window with the purchase code or using the credit card you used to buy them online at a ticket machine in stations that have them. I always just stop at a big station ticket office on arrival and get them all.

flanneruk Dec 19th, 2011 10:13 PM

Unless you're using the Megatrain booking engine (and the earliest departure where that's possible is the 0820), there's no benefit in advance booking on this route.

By all means get your tickets in your hand beforehand. But, except through Megatrain, you won't save anything compared to the walkup price by advance purchase, and there is absolutely no reason to reserve seats. There are no tickets involved if you use Megatrain, but you must arrive at the platform at least 10 mins prior to departure. If you're using another booking system, it's almost always fractionally cheaper to buy two singles if your outbound journey is before 0830.

Gordon_R Dec 20th, 2011 04:30 AM

The train operator for this route is Southwest Trains. You can buy tickets online at their website http://www.southwesttrains.co.uk/ and collect at the ticket machine at the station (you'll need the credit card used for purchase and the reference number from the confirmation email). As flanner says there's normally no advantage in doing this in advance (especially if departing from London). I will sometimes buy my tickets in advance for collection at my small local station to save a bit of time but not money.

lovs2travel Dec 20th, 2011 04:55 PM

Thank you for your replies! It was my intention to buy tickets via Megatrain as there is a significant difference in price compared to that of National Rail. Flanneruk, you mentioned that there are no tickets involved using Megatrain. When ordering online, do you print out a confirmation and provide that at the train station?

joannay Dec 21st, 2011 05:24 PM

Megabus & Megatrain Terms & Conditions:
http://uk.megabus.com/terms.aspx#megabus

lovs2travel Dec 21st, 2011 05:32 PM

Joannay and Gordon_R – thank you for your replies.

Flanneruk – are you kidding me? I appreciated your reply, but this response is ridiculous.

I did look at the Megatrain site, the National Rail site and the South West Trains site. Megatrain had the least expensive tickets, which is why I noted that it was my intention to buy the tickets through them. Why would that offend you?

I’ve been to London in the past and took a day trip to Bath. I paid for the tickets online and collected them at the train station. I assumed that buying a ticket through Megatrain would be the same process until you commented that there are no tickets involved. I simply asked a follow up question to your statement.

I was under the impression that the purpose of the Fodors forums was to obtain advice from other travelers. I don’t understand why you must consistently provide judgmental, snide responses to those asking for help or information. I have done a significant amount of research for this trip and would not have posted a question in an attempt to waste anyone’s time.

joannay Dec 21st, 2011 06:59 PM

Ignore it - it's not you, happens all the time.


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