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Check out Gordon Ramsay's cancellation policy

Check out Gordon Ramsay's cancellation policy

Jan 25th, 2011, 03:47 AM
Join Date: Aug 2007
Posts: 24,124
I would also note that there is a cottage industry in reservation scalping and that many chefs are (rightly, IMO) angry about the practice. Aside from the fact that they see it as unfair, it has allegedly resulted in an increase in no-shows.
travelgourmet is online now  
Jan 25th, 2011, 03:48 AM
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Caroline.. I haven't even gone yet.
lincasanova is offline  
Jan 25th, 2011, 04:26 AM
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But glad to hear it was excellent food!
lincasanova is offline  
Jan 26th, 2011, 04:36 AM
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But lincasanove, I don't understand the problem then - the rule you quote says they charge this "In the event that the booking... is cancelled by you *with less than 48 hours notice*" - and you say you have already cancelled, more than 48 hours ahead ?
caroline_edinburgh is offline  
Jan 26th, 2011, 04:50 AM
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There's no PROBLEM.. I was just SHARING information.. yes, I have cancelled and have not been charged.. but found it surprising as when I made the reservation there was no mention of this.. FORTUNATELY they wrote me requesting credit card and THEN stating their cancellation policy.
Of which I am very happy to have been notified because ..

IF MY PLANE does not arrive late the night before, ( weather.. cancellation.. whatever) the next flight the next day would have forced me to cancel and at their discretion be charged.

Sorry if I have confused anyone. From OP

...I still hope we arrive timely the night before and when I call, they have an opening for us, but I thought it a bit extreme for LUNCH and of course didn't want to chance it..."
lincasanova is offline  
Mar 15th, 2013, 05:50 PM
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Gordon Ramsay is merciless, and his 'seating clones' at many of his locations are as well. I've been turned away seemingly for not being *cool* enough to be seen in his place. Me?? I ask you!
Paleologue is offline  
Mar 15th, 2013, 07:06 PM
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You registered, posted a photo of Sidney Greenstreet, and for your first post . . this was the best you could do?
janisj is online now  
Mar 15th, 2013, 07:22 PM
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I don;t get th eproblem. They told you of the policy in advance - before you gave them you cc info - so you were at n risk.

I understand why they do this (yes, the number of people doing multi-reservations is increasing - and they need to protect themselves.

Agree it;s the same as getting tickets for a show or ballet. You bought the ticket and it's yours. If something happens you can resell - but you can;t expect to get your money back.
nytraveler is offline  
Mar 15th, 2013, 07:28 PM
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nytraveler: The thread is more than two years old. Paleologue/Sidney Greenstreet registered to top it.
janisj is online now  
Mar 16th, 2013, 10:04 AM
Join Date: Apr 2008
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I understand the thread is more than 2 years old but have to say that I can't understand anyone wanting to go to a restaurant owned by a numptie that has to swear like a navvy on TV to become "famous".
Hooameye is offline  

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