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Booking on AutoEurope's Italian website vs US

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May 14th, 2012, 08:00 AM
  #1
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Booking on AutoEurope's Italian website vs US

I'm a US citizen and booked a car yesterday on Auto Europe's italian website. I was quoted a price in Euros, paid with my CC, and gave my home address in the USA. I was emailed a voucher. The car is through Thrifty. I am now reading that I should have used the US website and that maybe I will have a problem when I get to the Thrifty counter at Rome airport. Has anyone here had any recent experience with a similar situation?
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May 14th, 2012, 08:28 AM
  #2
 
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Where are you reading the "you might have problems" stuff?

This very issue has surfaced before and there were more than a few folks who said they had booked cars on AutoEurope/Kemwel's "foreign" websites because they got better prices and they apparently had no trouble at all.
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May 14th, 2012, 08:31 AM
  #3
 
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What problem could you possibly have? It's a business. You bought something from them and paid for it. What are you reading that suggests there could be a problem? Other people have done it with no hitches whatsoever.
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May 14th, 2012, 09:14 AM
  #4
 
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With a lot of websites, it's usually better to go to a country specific website.

For example, I was looking a couple of years ago at some hotels in Italy in a particular small town.

Instead of googling it, I went to google.it and got 10 times as many hits.

Since 95% of the links on local websites have English versions, it's just another tool in my bag.
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May 14th, 2012, 09:42 AM
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The only question I would have is the validity of the insurance in case you need it.
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May 14th, 2012, 01:00 PM
  #6
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I read online that people say they had problems at the rental counter / were told that the rates on the italian website were specific to Italian citizens, and then they need to reboook at the US price. I'm pretty vocal and think I could work something out with them, just don't want to have an unhappy "surprise" when I get to the counter. I agree that it makes no sense -- but I've read on other forums that it might be a problem, hence my question. I was looking for feedback from someone who specifically did what I did and lived to tell the tale
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May 14th, 2012, 01:47 PM
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Why wouldn't the insurance be valid?
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May 14th, 2012, 04:43 PM
  #8
 
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If you were to falsify your appliction by not identifying your home country---just a thought.
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May 14th, 2012, 05:38 PM
  #9
 
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LisaNittany, First of all, I hope that you do not encounter any problems and wish you a great trip
Would appreciate your reporting back to us after your trip concerning your experience at the rental counter.
Many thanks,
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May 14th, 2012, 05:57 PM
  #10
 
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On the advice of Vagabonda on the Tripadvisor Sicily forum, I saved a significant amount of money by booking our car through Autoeurope UK rather than US. I took the maximum insurance. The local company was Europcar and we had no problems.
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May 16th, 2012, 05:55 PM
  #12
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I'm looking for someone with recent experience - the posts I've seen are either a) dated or b) center around insurance and not the question I am posting. thank you
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May 16th, 2012, 07:38 PM
  #13
 
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I want to hear from somebody who did this AND THEN HAD A CLAIM. Not sure it would matter, but if it did you might save 100E on booking rates and then have a collision bill of 1200E
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May 16th, 2012, 08:06 PM
  #14
 
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IF you are not buying insurance through autoeurope and are counting on coverage provided by either your personal car insurance or your VISA or AMEX card, you may be in trouble. VISA and AMEX [and perhaps Mcard as well] will not cover rentals in Italy and most US insurance companies won't either.
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May 16th, 2012, 08:22 PM
  #15
 
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Be sure to have an International Driving Permit from the AAA...
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May 16th, 2012, 08:44 PM
  #16
 
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Some Visa cards do cover Italy. There have been several posters that have reported theirs did so you have to check your particular card .

http://www.creditcards.com/credit-ca...icies-1273.php

Here's a Visa payoff for last year.
http://www.fodors.com/community/euro...itch-story.cfm

>>>LisaNittany on May 16, 12 at 8:55pm
I'm looking for someone with recent experience <<<

There are lots of people on Fodor's that rent from the various country websites. There have been a lot of threads about it. Many Europeans say they use whichever country site is cheaper. YMMV.

http://www.fodors.com/community/euro...r-than-usa.cfm

http://www.fodors.com/community/euro...e-168801-2.cfm
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May 17th, 2012, 04:26 AM
  #17
 
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I live in the US.

I've used the voucher from the Italian AutoEurope site in the past year, and several times before that.

I've never had a problem.

The staff at the car rental desk could care less where you reside.

There are options to take full insurance coverage. The ones I rented were with refundable deductible, as described din one of the threads linked above by KY.
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May 17th, 2012, 06:33 AM
  #18
 
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But, given a claim, the lawyers will find any excuse to deny the claim. That is my only point. Is it worth the risk?
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May 17th, 2012, 08:02 AM
  #19
 
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I can't see which site you use making any difference. But if you really want to know... simply call AutoEurope.com and get it straight from the horse's mouth.
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May 17th, 2012, 08:03 AM
  #20
 
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Why would there be a risk? It is not against the law to use their foreign sites.
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